This was without a doubt the worst hotel I've ever stayed in.
The bathroom vents pumped out some horrendous perfume-smell and the entire hotel smelled like someone spilled cleaning product all over. The first of two nights, my wife and I (and other guests we talked to) got headaches and sore throats that we first thought were from sleeping in the stale chemical-filled air. Though the second day was when we realized the awful cleaning smell was coming only from the bathroom vent so we left the bathroom door closed all night and woke up to the room smelling very dusty and dirty. So the air sanitizer smell maybe does not even do anything but mask the smell of dust.
Our room was laughably small. One of our very few bags had to be on the floor behind the door to the room because there was so little space. There was basically a bed and barely enough room to walk around the bed.
There was an electric kettle in the room with some teas and coffees provided which is nice. Except the kettle was dirty and yellowed (original white plastic).
Could not plug anything into 3 different outlets in the room because they were lose and I could not get a plug to go in without the outlet going back into the wall.
The bathroom layout was absurd. The size was fine, but the toilet faced a wall of the shower, with extremely little leg room for sitting on the toilet/ room to get up and down without leaning into the wall. The shower itself was also very small and could be bigger with a smarter overall layout. While showering, I repeatedly accidentally hit the handle to turn the water off because there was so little room.
The provided food (which no one expects to be five star at a hotel), was awful. Rock hard bread. Bad coffee. Soggy cake. Every person I saw eat here left food on their plate. While eating dinner, a staff member came over and took my wife's half-full plate from in front of her without asking if she was done.
There were no signs of a dress code in the dining area, but I watched a staff member look at the feet of someone wearing sandals and then give them a dirty look. And then he did the same thing to me.
The outside, the lobby, the hallways, the general first impressions of the hotel looked quite nice, which I guess they are banking on being enough to make up for everything else being abysmal.
This hotel needs a change in ownership, a change in management, a change in staff, a remodeling, and a change in cleaning and operating policy. read more