- beautiful room with a canal view and GREAT AC. Really enjoyed the good water pressure and the…read moretravel shampoo, conditioner, and shower gel, too, after a long day sightseeing. - fantastic breakfast buffet with a beautiful view. Nothing can really beat this view! - very close to water bus station (3 min walk) and about 10 min walk from the train station. mobility note: the first bridge you need to cross to get to the hotel may be difficult if you have mobility concerns and/or have large luggage. The hotel can help arrange a porter for you - approx. €15 for 2 large bags. - very friendly and helpful front desk staff. Would absolutely stay here next time we're in Venice!

We stayed here in Venice and it was an excellent find. It's less than 10 minutes walk from the…read morePiazzale Roma and only 2 from the closest water taxi station. When we arrived, we were shown to the room immediately after a brief introduction to the hotel and city. We were offered any advice we needed as well as access to concierge services gratis. The staff was welcoming and friendly as well. It's very comfortable. The room decor was elegant and the bed was wonderful after a long trip. Coffee and a welcome bottle of Prosecco were also waiting for us. The view is really, truly right on the canal. It's fantastic but surprisingly quiet at night, likely due to the excellent windows We took the water taxi to the San Marco Square then walked back and it was about a 30 minute walk with beautiful shops and restaurants almost the entire way. Final note, the breakfast was a very good value with a diverse selection and excellent coffee. We recommend this hotel wholeheartedly.

We loved our stay at the Al Ponte Mocenigo!…read more Service was great, everyone was super friendly. Hotel was also super clean and comfortable. It's also in a great area of the city, very accessible to tourist spots and delicious restaurants. They also serve breakfast which is really lovely. Great selection of fresh fruits, vegetables, pastries! No complaints :)

Lovely little hotel in Venice with old fashioned rooms and great customer service. A little ways…read morefrom Ponte Rialto and St. Mark's Square, but definitely walk able to all the touristy places. There is also a restaurant right behind it that is delicious in case you don't want to venture too far and risk getting lost (which we did a lot of in Venice). Although the staff did try to prevent this, and gave us a map of the city as well as recommendations. I think the main selling point for me was that with three travelers, we usually needed a queen and an extra bed, and the suite that we booked came with an extra bed in it's own separate little area that had it's own television (although we didn't use it, it was nice that it was there!). Plus, there were extra pillows and covers to make sure everyone was comfortable. Overall, a really lovely stay in Venice.

We went to Art's Bar which is located on the first floor of this hotel. The drinks and service were…read morefabulous & I highly recommend!

We came here for a few nights recently and got there right at the absolute BEST time, as the…read moreweather right before our stay was rainy and cold and on our date of departure, it was cloudy and cold.  This hotel is amazing to enjoy during nice, sunny weather!!  Sitting outside overlooking the Grand Canal while enjoying wine, bubbles, cocktails, or even morning breakfast was something we enjoyed multiple times per day!   Since we had never been to Venice we didn't know how to get from the train station to this hotel, but a quick call with the concierge staff helped immensely!  They literally directed us via phone to exactly where to go, which private boat taxi stand to go to.  Once our boat pulled up, they were all waiting outside on the dock for us!  They helped us off the boat, welcomed us to the St Regis, and immediately took our luggage from the boat.  (FYI - Be sure to budget for these private taxis, they're rather expen$ive!  This one from the train station was 88eu.  One from Burano to here is about 170eu, and one from here to the VCE airport is 160eu)   A staff member took us straight to check-in, where a nice young lady immediately checked us in, providing all the necessary information we needed and then a butler took us to our room.  We had a partial Grand Canal view room, which was a slight upgrade from the basic room.  The butler reviewed the entire property with us prior to taking us to the room, such as showing us their bar, restaurant, patio, quiet room, etc.  She then took us to our room which was very nicely furnished.  The bathroom was amazing, spacious, and had heated floors!  The shower was huge, with a seat and large bath sheets in the shower area hanging on towel warmers.  The bed was very comfy and the linens were perfect.   This property is located perfectly to see so much from it as well as be able to walk nearly anywhere on the island in about 20 minutes max.  Of course, they have their private large boat dock on the Grand Canal, where you can get a water taxi to take you anywhere you want also.  All the shopping you might want to do (Prada, Tiffany, Armani, etc) is a very quick few minutes walk away.   The staff were all very pleasant and helpful.  Their concierge service is 24x7 and they are a wealth of information.  They are busy, so fortunately there were always two at the counter, but plenty of others you could talk to if you had a question or a need.  The onsite restaurant and bar were excellent, and there are numerous other dining and drinking options within a short walking distance.   This was an amazing experience, one we'll definitely want to come back and enjoy again!

What a beautiful hotel and amazing location! The staff was out of this world, from check-in through…read morecheckout. Fortunately, we were lucky enough to stay just after they had reopened after their remodel. We did not realize when we booked our vacation that we would be in Venice at the same time as the Venice film festival. The hotel was clearly fully occupied with people attending the event, but you would not notice a difference at all in the service. Highly recommend breakfast at the upper restaurant overlooking the water and the beautiful scenery and architecture. We were pleasantly surprised that the hotel manager reached out on a number of occasions in an attempt to personally introduce himself to us. We ultimately did meet Francesco and he was so genuine and personal in his eagerness to make sure that we were having a pleasant stay. Would highly recommend staying at this beautiful, historical hotel with prime location to the Square and other sites. Cannot praise the hotel staff enough, they were excellent!

Great location for walking to all the popular hotspots of Venice - just pay attention so you don't…read moreget lost on the cute narrow walkways. Breakfast was great every morning and service was professional, friendly, and efficient I emailed the hotel to arrange transportation from our cruise ship for arrival and again for departure to the airport and their response was timely and gave me several options/pricing alternatives. It's a true Venice experience if you arrive by private boat along the canals to your hotel dock!

This hotel is absolutely gorgeous! We stayed here 3 nights and enjoyed every minute of our stay…read more The lobby is beautiful and smells amazing. The staff is extremely accommodating and always welcoming us as we come and go. They help with all of our bags and everything we needed during our stay. The room was large especially for Italy and European hotels. It had a huge closet and large bathroom. The bed was wonderful and comfortable with fluffy down pillows and comforter. There was a welcome treat left for us with some special cookies. The mini bar is well stocked and reasonably priced. The bathroom has a walk in shower, big vanity and mirror and toilet plus bidet. The best feature was the towel heater! Not only does this dry your towels quickly but the warm towel as you step out of the shower is divine! All toiletries are provided including little extras like toothbrushes and shower caps. There was a hair dryer as well. The bathroom was well appointed. There is no detail left out at this hotel. The customer care is exceptionally good. They ensure every detail and comfort is provided. They are always willing to call water taxis and provide recommendations for dining. The lounge and bar are also lovely and they take exceptional care of guests. This will be our go to hotel chain especially this hotel in Venice for the lavish experience. Everything here was wonderful and we thoroughly enjoyed ourselves!

First and only night in Venice. 3.5 would be my actual rating but won't bump up to 4. It is a nice…read moreclean hotel in a very convenient location. Staff was friendly, accommodating, and professional. At the same time I was not blown away. My biggest issue and reason for my 3 stars is mostly based on the fact that I could/would not stay more than one night. We had a view of a wall and it was a struggle to even get to the window to look out. I didn't want to spend time in the room due to the fact that with no light coming in the room was dark. Not what I pictured my night in Venice to be. Others in our group had a similar lack luster view. Make sure you request a room with some kind of view. Breakfast was from 7 to 10am...we missed our "free" breakfast as we had to leave by 7am for the airport. They hotel provided a "breakfast to go" bag which was quite nice. I was impressed with that. The room has an Italian decour with gold and red colors. Shampoo and hand soap in pump bottles not individual containers. Coffee machine was excellent. Bidet in each room. Bed was comfy enough but I have had much better. Short walk to great cafes, restaurants and stores. 25 min walk to the heart of Venice. Depending how you go to airport (water taxi, car, bus and water taxi) I would say approximately 35 min. Hotel lobby is very nice, smaller than expected, and water and apples upon checking in. If I returned to Venice I personally would stay elsewhere.

Located next to the train station and within 3 minutes walking distance to train terminal, water…read morebus, taxi, stores and restaurants. The hotel is mentioned really well. They have excellent front desk people. Alvise was great in answering questions, always smiling and very good in guiding us places to eat, catch water bus, gondola service etc. We reached an hour early and lucky to get a room. Checked in without any issues and went to get some good and sightseeing. Rooms are maintained well. We had a queen bed , with 2 additional twin beds. The wifi is great in the hotel rooms. The shower had nice flow and very spacious bathrooms. Everything is maintained really well. We had a situation with Ac and the staff at night time cane and assisted us out. The breakfast was fabulous best so far we had in hotels. It was a grand buffet. The luggage storage rooms came handy, and we enjoyed the stay and will definitely consider it again.

It's official! My favorite city so far in Italy was Venice! Despite all the horror stories about…read morethe flooding, I was happy to still have the chance to visit this city while I was in Italy. During my recent stay in Venice, I reserved the Hotel Abbazia as it was one of the best locations near the Santa Lucia Railway Station. Literally, the hotel was 700 ft from the station, down an alleyway as I passed several restaurants; you can't beat the convenience and the price! For a budget hotel, this was a simple and decent stay--the room offers a small flat-screen TV, iron board and hairdryer, mini-refrigerator and air conditioner, and a hard ol' mattress queen bed, not the most comfortable bed but it was doable for the time that I spent there. The only thing it didn't offer was a damn elevator; BOO! Good thing for friends because my homegirl and her boyfriend were able to take my heavy ass suitcase up to the second floor or else a sista' would have been struggling! The hallways to the bedrooms were this sexy red lighting that automatically came on when it sensed any movement. I liked it but I sensed that my friends thought it was pretty creepy. The hotel offers a beautiful elegant dining/bar area with a gorgeous chandelier. This is also where free breakfast is served in the morning. I hear breakfast offered an array of different pastries and fruit. If you have time to eat breakfast, I would give it a shot. Make sure you also check out the back-garden seating area. It's perfect for enjoying your breakfast in the morning or coming out to get some fresh air. The staff during the evening was nice, however, I felt that the gentleman became irritated with me as the bedroom door had slammed shut on me as I was walking my friends out of my bedroom, and it just so happened that I had left my keys in the room. Also, just like similar hotels in Italy, the air conditioners turn off after a certain time, making these rooms stuffy. The only option I had was to open the window; UGH. The rooms are quiet, I couldn't hear my neighbors at all. The bathroom was super small, and the showers were not the best. The water temperature only provided cold water; BOO! You can tell the facility is a little outdated and needs some TLC. Within the area alone, there are varies different restaurants. Once you walk out of the hotel, you are right in front of all the activities. You can take a Water Boat to any side of Venice, or you can do what I did and just walk the whole City as its pretty doable to do in 8 hours. There are also bars all throughout the area, making for a great night. If you are looking for more of a convenient hotel near the station and close to many of the landmarks in Venice, I would definitely recommend this hotel if you are staying for less than 2 nights. P.S-If you are planning to leave your luggage at this hotel as you roam the Venice area, please note that this hotel doesn't lock the door to the luggage room. Make sure you take your valuables with you.

We really enjoyed our one week stay here in September 2022. The room was very comfortable with a…read morelovely canal view. Enjoyed a delicious breakfast every morning served by the hotel. The hotel is situated in quiet neighborhood near Campo S.S. Apostoli away the crowds but still close to restaurants, shops, a grocery store, San Marco, and a 10 minute walk to vaporetto stops. There is a handy dock outside the entrance to the hotel for water taxis and the hotel staff was able to reserve a water taxi for us for our very early morning departure. We had a great experience at the Hotel Ca d' Oro and look forward to returning there.

This hotel is set with a stunning view of a quiet canal! The area Is marked well anS the staff is…read moreso nice. It was very clean and the beds comfortable. Breakfasts was perfect and I would stay here again as well as recommend it to others. Very close to the water taxi and very short walking distance to the Rialto bridge, shopping, food, cafes, and stores!

If you're looking for a quaint and peaceful stay in Venice, look no further than Apostoli Palace!…read moreIt was a little difficult to find, like all things in Venice, but once we managed to navigate our way through the maze of canals and alleyways we were pleasantly surprised! It's a small bed a breakfast with plenty of character, located in a quieter area of Venice just north of San Marco. It was perfect for a romantic getaway because it was walking distance from the more touristy areas (10-15 minutes) but peaceful at night if you want to escape the noise. The rooms were clean and had everything we needed, including a safe inside the wardrobe and a coffee maker for the morning. My favorite feature was the balcony and window though, because opening the shutters and sticking my head outside made me feel like I was in a Disney movie. I just need some talking birds to come land on my windowsill now!

Large clean rooms with all necessary things in the room (coffee, tea, coffee pot, safe, heated…read morepipe/dryer in the bathroom, etc.) It's not a new hotel but many things had been updated and kept up. We stayed in 4 hotels during our trip to Italy/Paris, and this was my favorite. We were there on the worst evening in 50 years (highest tide) and the hotel downstairs was flooded. We had to leave earlier than planned, and the managers there were very caring for us, gave us recommendation when we should plan to leave (avoid dragging suitcases in the deep water). I hope that they have been able to recover from the flood/damage. :( Due to the location (close to the water, lower ground) it would be helpful for them to keep enough rain long boots/covers for the guests in the future.

Initially, I was a bit disappointed about the location when my group arrived at the hotel. Being at…read morethe terminus of the land bridge to the mainland with the train station nearby and lots of vehicles and parking, I thought, "Oh great, I'm stuck out away from everything cool in Venice." As it turned out, it made me see a broader view of Venice, discover different places and the hotel itself was lovely (with canals, bridges and everything Venice nearby!) During my last visit, I stayed near the Rialto Bridge in a pensione, so this visit was quite a change. And I loved it! The AC Hotel was modern, clean and excellent overall. The room was small, but comfortable, well-designed and quiet. Service was always attentive and exceptional. I utilized the common area a bit and enjoyed the seating, drink selection as well as breakfast and coffee. Overall, I was quite enjoyed my stay and would easily return there on my next visit to Venice. 4.95 stars

A very nice and comfortable hotel. The rooms are smaller than American hotels, but you're not here…read moreto sit in your room! Staff was very friendly on checkin. Breakfast is 20€ and honestly not really worth it. You're minutes away from exploring Venice.

I had a wonderful stay at the Hotel Palazzo Stern during my first visit to Venice. It's centrally…read morelocated with the water bus stopping close by, making it incredibly easy to get around. The hotel itself is beautiful inside and out and all of the staff were so welcoming and helpful. One of my favorite things was having breakfast on the patio right on the Grand Canal, such a great way to start the day! Next time I'm in Venice it's the only place I'd think of staying!

The Palazzo stern is well situated in the Dorsoduro neighborhood near a prime water taxi stop. The…read moreexterior of the hotel is stunning and overlooks the Grand Canal (see photo). Prices are reasonable but there are too many disappointing shortcomings for this to be considered a top tier hotel. Rooms are cramped (oddly, the bathroom is abnormally large but the bedroom is aggravatingly small) and amenities are subpar. There is no gym or fitness center. The AC blows lukewarm air. Restaurant waitstaff is curt. There is no dedicated concierge. The manager ostensibly holding that roll provided consistently incorrect and unhelpful information. Not the best option in Venice.