Check in was easy & efficient. We paid for breakfast daily & were given a map. Upon check in we were told that there were no amenities here. We notified the front desk the evening before that we needed a porter called to assist with our luggage. Check out was easy & efficient as well.
Our deluxe room was about 200 square feet, the garden view on 2 was a wall. It felt like a dorm room with particle board scuffed minimal furniture. The tiny fridge holds 2 bottles of water. The bathroom was very tight. Looking at a map of the hotel, room 223 is one of the smallest. Our room was quiet, lighting was good and the air conditioner cooled minimally. There was no carpeting, we heard luggage rolling over head and in the hallway during the night as well as early mornings. I appreciated the light up mirror & small magnifying mirror. The mattress sagged on the sides, I woke up in excruciating back pain at 2am & in the mornings. I needed Tylenol daily.
The hotel was a :15 walk from the station up & down steps & over a foot bridge. We were near the bus depot. Location was convenient to the main Roma water taxi stops .
Breakfast was well laid out & staffed. Pastries were fresh, frittata choices, cheese, meats & yogurts were good. There is an extra fee for fresh orange juice and eggs prepared to order. I appreciated the cappuccino machine, coffee was complimentary in the morning. We spent 150 euros for breakfast during our stay. We could have done better next door, and there was a supermarket next to the train station.
When asked staff was efficient. A lot of basics weren't provided. We had to ask for a map, washcloths, pen & paper, laundry bag, take away cup .... A NCL rep was in the lobby 3 mornings helping her cruisers with transportation, transfers & tours. read more