Hotel is very clean - staff are very friendly without being obstrusive - we stayed half board -…read morebreakfast basic continental but sufficient, evening dinner was very nice with extensive wine list with some very nice reds at reasonable prices - hotel is right next to slopes and ski school - would recommend this hotel

Very beautiful hotel with breathtaking views of the lake. Staff is very attentive and knowledgeable.read more

A few places that are worth every penny. They are situated in the Engagadine Mountains and the…read morefirst class service and glacier lake mountain views do not dissappoint... Perhaps a once in a life time I have been lucky enough to be there twice once this July and once again 30 yrs ago to ski.. Summertime is quiet with a hushed elegance. Every piece of furniture and artifact resonates presence.And the modernization of the spa and fitness area were spectacular. The staff all live on site which shows their dedication to the resort and your service. They painstakingly memorize your whims and preferences. which sets this and other leading hotels of the world apart... Its more than 5 stars its a memory to relive again and in any shape and form ... another 30. yrs from hence OR... leave provisions in the Will....

My husband and I are working our way through the Worlds Best 50 Restaurants right now so of course…read morewe had to eat here while in Switzerland! Reservation process was through email for us and we reserved about a month out. The meal starts in a beautiful swanky lounge upstairs where you get apertifs and amuse bouches. The amuse bouches were all amazing! After a few rounds of them, you're brought downstairs into a smaller room for the remaining duration of your meal. Food: most dishes were excellent! The bread was delicious as well. There's a cheese course where you get to select from 21 different types of cheese!! I believe they're all from Switzerland too. It's the Baskin Robbins of cheese. Service/presentation: You're given postcard-sized cards with artwork throughout the meal to accompany certain dishes, which was a unique and interesting touch. The servers spoke English and were of course friendly and well-trained. SS definitely deserves to be on the Top 50 list. Our only complaint, however, was that the experience was too long. We're used to a maximum 3 hour meal, but we were here for almost 5 hours. Either way if you're a foodie traveling to Switzerland, I highly recommend dining here. Ciao!

Along with being a gorgeous many-hundreds-year-old castle, kickass hotel, and flagship for…read morechef-celebrity Andreas Caminada, Schloss Schauenstein has a few more awesome things going for it. SERVICE: The restaurant staff are the most gracious, kind, helpful, interested, attentive group I have ever experienced. They clearly love what they do, from the servers to the chefs to the guest services coordinator Lisa. That passion is evident in every aspect of the meal and the experience. FOOD: Show up hungry, because every dish is meant to be a table-top tour of the Swiss countryside- and you'll see some pretty amazing stuff. Dishes served on iPad-based "Lightning Plates," products produce from the region meant to show off Switzerland's incredible terroir, and a collection of flavors totally new to an American like me. For a dorky course-by-course description, I invite you to go here: ow.ly/Wati301FAot All-in-all, this place makes one thing: perfect, one-in-a-lifetime experiences. I would go back in a heartbeat.

Clean, friendly staff, and feels like home! We love this place and it's what we needed on this…read moretrip. Stayed two nights and slept like a baby. We enjoyed the spa downstairs, breakfast and loved the old school elevator. Wait!!!! The view is a truly spectacular.

Wonderful room with accommodating staff in an old classic Antique building…read more They do a few things that are a bit misleading. Such as have signs of special Champagne offered in the bar at a certain time, it comes across as gratis but it is not $15 per glass. Only other complaint is bed is a bit hard and pillows are not substantial, basically clouds. We really enjoyed the complimentary breakfast it's was beautiful and delicious and the lady that worked there was so wonderful.

Absolutely incredible. Great service, comes with nice breakfast, room was nice, great spa, and they…read moreeven loaned me a carbon fiber full suspension e-bike along with a pack with water and a helmet. I came totally unprepared (was going to rent in town which has lots of options), but they took care of me. Service was over the top great. I went to front desk at midnight to inquire about travel to airport the next morning (did I mention my lack of preparation). Desk was closed but there was a guy vacuuming. I asked him about public transport to the airport and he stopped what he was doing, fired up the computer, and helped me plan the trip and get tickets. Super easy and just really nice.

- very nice hotel - service personal very kind…read more - rooms are clean and beautiful - has 4 restaurants - very very child-friendly!! - own crèche

This elegant and peaceful hotel is more in the upper moderate price range in my opinion than $$$$,…read morebut the facilities, amenities and service are in the first class level. I believe most rooms have a knockout view with french doors to let in the clean fresh air and the sound of the rushing stream outside. And the patio has gorgeous panoramic views. The rooms are clean, quiet, and spacious, though it was a but tight between the desk and the bed. There were plenty of modern wood storage drawers and cabinets. A coffee and tea station and minibar with waters, sodas, and juice though we didn't use them. It did not appear there was a charge. The bartenders are friendly and they make inspired cocktails. I tried the Moscow mule and instead of ginger beer, he diced fresh ginger into it. Delicious! There's a beautiful breakfast buffet with a choice of more than half a dozen honeys. Wines and bubblies are well stocked. Only draft blonde and amber beers. A luxurious pool that I did not get to try, and lovely grounds surrounding the hotel. They catered to families too with a playground and kids program during high seasons. There was a small hike from the train station but i believe you coukd use their transport van. Great area fir skiers or hikers. Loved it.