We booked Casa Al Mar in a "Suite Al Patio Doble" room for four nights on our most recent visit to…read moreLa Paz. Prior to our arrival, we accepted the hotel's offer to pick us up at the airport. The cost was 380 pesos. The hotel manager, (yes the manager), ALEXIA, arrived on time and was professional and friendly. We arrived at the hotel in the evening, and our room was ready. This boutique hotel's location on the Malecon is perfect. In addition, the hotel's entrance is really nice with a boho chic vibe. Our room, Unit 1, was about 900 square feet with two bedrooms, one bathroom, a living room, dining room, and kitchen. This room did not have a view of the ocean (we booked late in the game). Upon first entering the room, it looked really nice; also decorated in a boho chic vibe. There are a lot of steps inside this room. For example, the living area is sunken from the entrance and the kitchen is sunken from the living room. The same thing occurs upstairs to the bedrooms and bathroom. People with mobility issues or children might want to consider other hotel options. Regarding the condition of the unit, it was good. The kitchen was fully outfitted for cooking, and the appliances were in new condition. We did have an issue with the safe, as it was not secured to the wall. It appeared it had been pulled away from the wall for some reason because the holes in the wall were visible. We reported the issue, and they secured the safe the following day. We also had an issue with hot water in the shower and sink. It was somewhat hit or miss; not a huge issue for us. WIFI in the room interacting with the smart TV was troublesome at times. There is no pool at this hotel. In room massage services are available for $90 per hour. Regarding the service, it was fantastic (FIVE STARS). In addition to picking us up at the airport, ALEXIA helped arrange excursions including a beach tour and sand boarding adventure for a really great price. In addition to ALEXIA, all of the staff members were friendly and professional including FRIEDA, CONCEPCION, and PRICILLA. Overall, we had a great experience at Casa Al Mar with only a coupe of minor room issues; one of which we reported, and they handled it right away. Booking in advance for a balcony room with an ocean view is recommended.

Dulce, Priscila, and Frida made our stay so incredibly enjoyable! Dulce helped us out with some…read morelocal beach spots and how to visit Balandra Bay. Priscila gave us a few pointers when it came to our scuba lessons, and Frida greeted us so warmly each time we came and went! We stayed in #7, middle upstairs balcony facing the Malecón. If you're a light sleeper I suggest somewhere off the main drag since sleep will be hard to come by, earplugs were provided and used! La Paz might be my new favorite place in Mexico ; Thank you ladies!!!!

Hotel beautiful service are amazing ,food has authentic Mexican flavors. People are friendly í…read morerecommend 100%

This is the best hotel! It is conveniently located in the center of town. The malecon is only a 5…read moreminute walk. The plaza and church are across the street. Everything is within walking distance. There is also underground parking, and the garage door is closed at night for security. You can get in and out by pushing a button to contact the front desk to open the garage door. The building is modern and clean. The pool is on the fourth floor and heated. The view from the fourth floor is amazing. You can see the malecon, the water, the mountains. There is also a good breakfast buffet. The items change daily, but it is all very good. There are a variety of hot foods, along with cereal and granola, fresh fruit, and pastries. There is fresh orange juice and water. On the weekends, there is also Jamaica. The staff is great, courteous and helpful. The value for the stay is excellent.

The room was very clean upon check in. I understand they are changing the name to the Marriott…read more This is the best deal in La Paz. Don't stay at the place down the street for over $500. Mayela and Emmanuel will take care of you. They even let my friends check in a little earlier than the 3 pm check in time. Thanks, this will definitely be our go to hotel from now on.

I had several problems in this hotel. To start at arrival…read morereceptionist did not want to speak English when she spoke perfectly at the end of our conversation. This was a minor problem. 2. No warm water in the bathroom 3. coffee maker still had an old coffee bag; when asked to have missing coffee bags, they brought us bags but promised sugar never arrived 4. mold in the shower, just disgusting. This presents a danger for the person in the shower. see photos 5. Safe did not work, so an employee came to address the problem; 2 hours later, the safe did not work again; luckily, I tested the safe before using it. 6. toilet seat lid was dirty, with traces of human excrements on the back of the lid. We were in Hyatt Place San Jose Del Cabo, also problems, but enough is enough. I will never advise you to go to this hotel.

It had been 15 years since I last visited this property - then called Costa Baja. All these years…read morelater, it didn't fail to deliver on the luxury, comfort, hospitality, views, food, customer service and more. The most incredible thing was the staff - gracious, welcoming, friendly, and always smiling and ready to provied everything and anything we needed. Thank you to Javier, Arturo and so many others whose names we asked - sorry for not remembering. Everyone gave 120%. Our king room with a waterfront view was absolutely wonderful. Every morning we sat on our balcony and enjoyed our coffees. And something that always tells you what to expect - the most stylish bathrooms inroom and at the beach. We enjoyed several meals at hotel restaurant Barco and drinks at Puerto at the beach club. We also enjoyed chatting with other guests who were also smiling. We enjoyed gorgeous sunsets. Swimming in the warm waters of the Sea of Cortez. Native birds visiting. The hotel staff helped us arrange a private tour to Isla Espiritu Santos - most magical place. Memories to last a lifetime. Muchas gracias Hotel Indigo/IHG

We visited this resort from from March 10th through the 14th. The weather home was cold n rainy, so…read morewe picked the perfect week to come with the warmth n sunshine!!! The staff was exceptional n friendly, the grounds just gorgeous, the views so beautiful, n the food was delicious. I wanted to go into town to explore, but i had a great time just relaxing in the resort. But we did go to balandra beach n boy was it beautiful.... pictures does not do it any justice. The marina had good restuarants as well. I am already telling our friends n family that we hope they can come visit this awesome place.....i know I want to come back soon!!!!

This review is for the Malecon H Blue Hotel. I would give negative stars if I could. This hotel is…read morenot finished and NOT SAFE. Room keys regularly fail for doors and elevators. Hot water failure in many rooms, the flippant receptionist was argumentative about it being already fixed. Restaurant menu other than breakfast is flavorless, overpriced, takes over 90 minutes to prepare, and kitchen staff are not ready to work at times. There is a sliding door main entrance with faulty sensors. It banged into my mother's arm as she tried to enter the hotel, bruising her badly. It also hit my grandson's head. If you have little kids, elderly folks, are differently abled, this double set of quick-closing glass doors is hazardous. I saw several guests get hit by it daily on my 5 day stay. There is an open landfill full of hazardous materials from the ongoing construction of this unfinished building right on the side of the building! This includes rusty iron rebar, twisted metal, splintery scrap lumber strewn about in huge piles, cinderblocks, huge concrete tubes... in a big giant pit, open and accessible right by the parking lot. It occupies the whole side of the building, also ruining the ocean view from the rooms. There are no safety barriers marking this area, so keep your kiddos away from that! Shower doors are not installed properly. One guest in our party had the glass shower door fall on his head, shatter, and cut open his foot. ...And this is the worst part; the staff lied and covered it up. The hotel receptionist was first on the scene to give 1st aid. She claimed the laceration from the shattered glass shower door was nothing, and did not need stitches. It ended up needing 6 sutures. Our group was in shock, but we were rushed off to a SMALLER room so they could clean up the shattered glass and spilled blood and claim it never happened. Then the manager got a personal friend ("doctor"). This loser took over 2 hours to arrive (the manager who called him said we should have gone to the hospital after he called his buddy). The doctor's examination for concussion symptoms was a 2 second glance for alertness... that's it! This patient later went home and was treated for a concussion which was never entered on the hotel "doctor's" eval. -the "doctor" gave his foot a shot of anesthesia, then realized he did not have the right supplies in his bag to give the stitches, so they had to go to the hospital. He did say the patient shouldn't walk for a week, which the hotel manager denied. When we demanded a solution, they gave us an insurance form and a promise for reimbursement to get us to leave. After a week of speaking to their Mexican insurance company, and Expedia... there is no solution in sight. Sneaky, deceptive, bad people running a dangerous place. DO NOT STAY HERE! Esta reseña es sobre el hotel Malecon H Blue. Le daría una calificación de estrellas negativas si pudiera. Este hotel no está terminado y NO es seguro. Las llaves de las habitaciones fallan con frecuencia tanto en las puertas como en los ascensores. El suministro de agua caliente falla en muchas habitaciones; la recepcionista, con una actitud displicente, se mostró discutidora al afirmar que el problema ya había sido solucionado. El menú del restaurante --a excepción del desayuno-- carece de sabor, es excesivamente caro, tardan más de 90 minutos en prepararlo y, en ocasiones, el personal de cocina no está listo para trabajar. La entrada principal cuenta con puertas correderas cuyos sensores funcionan de manera defectuosa. Una de ellas golpeó el brazo de mi madre cuando intentaba entrar al hotel, provocándole un hematoma severo. También golpeó la cabeza de mi nieto. Si viaja con niños pequeños, personas mayores o personas con movilidad reducida, este doble juego de puertas de cristal de cierre rápido representa un peligro. Durante mi estancia de cinco días, vi a varios huéspedes ser golpeados por ellas a diario. ¡Justo a un costado del edificio hay un vertedero al aire libre repleto de materiales peligrosos provenientes de la construcción en curso de este edificio inconcluso! Esto incluye varillas de hierro oxidadas, metales retorcidos, restos de madera astillada esparcidos en enormes pilas, bloques de hormigón, tubos de concreto gigantes... todo ello dentro de una enorme fosa abierta y accesible, situada justo al lado del estacionamiento. Ocupa todo el lateral del edificio, arruinando además la vista al mar desde las habitaciones. No existen barreras de seguridad que delimiten esta zona, ¡así que mantengan a sus niños alejados de allí! Las puertas de las duchas no están instaladas correctamente. A uno de los huéspedes de nuestro grupo se le cayó encima la puerta de cristal de la ducha; esta se hizo añicos y le provocó un corte profundo en el pie. ...Y esta es la peor parte: el personal mintió e intentó encubrir el incidente. La recepcionista del hotel fue la primera en llegar al lugar para prestar primeros auxilios. (hay mas...)

This review is for Hotel HBlue Malecon. What a terrible experience!!! BEWARE!!! The shower doors…read moremight fall on you due to bad installation! It happened to my niece's husband. I booked 4 superior rooms. My nephew was in the shower when the glass door collapsed hitting him on the head and causing concussion and laceration to his foot. The staff downplayed the incident saying he was ok and that they would have their doctor come and treat him. Meanwhile they rushed to clean the evidence. The receptionist Joanna, gave first aid saying that he didn't need stitches as he was no longer bleeding, but he was. Two hours later the Dr showed up, same story, nothing wrong he'll be ok but he does need stitches and he won't be able to work for 1 week. He injected the anesthetic but had to drive him to a nearby clinic because he had no tools to stitch him up. This happened Thursday night 3/26. They were downsized to another room because "They didn't have any other rooms". It's Sunday 3/29 and still no incident report from the manager Ruben and no doctor note or assessment has been received. This experience has been a nightmare to say the least! I asked for a refund for that room and the manager said that in any case I would have to pay them for the damaged door!!! What a terrible thing to say! Very dismissive, they hung up on me when I asked for the doctors note, and very unpleasant experience. Would never stay there again!

Ok so I used Expedia.... the resort is amazing clean and very nice…read more Pro Pool was clean it green because the pool is painted that color. Customer service is as expected friendly and that Mexican hospitality Restaurant makes the best bread, and food European feel with a touch of Latin Parking is free Bar by the pool Room is like a suite Beach is across the street It's about a mile from the hot spot Pool waiter will help you with anything Cons Covid caused a lot of places to shut down Beaches in front are not for swimming My room had no mini fridge

I love the hotel, the best of it is kind, rooms are spacious, service is excellent, people are…read morefriendly and you feel comfortable and never want to leave... next time definitely I will come back.

My family and I had a wonderful time at La concha! A beautiful hotel right on the beach with a…read moregreat bar, restaurant, and pool! They had awesome palapas and umbrellas on the beach with relaxing bean bags to lie on. The staff were very friendly and helpful. The food at the restaurant was delicious and the drinks as well. Bar and restaurant service on the beach and poolside. We had a double bed room and a king bed room. The rooms were basic but clean and really had everything we needed. Any issue we had was always quickly responded to. Every room has a small balcony overlooking the beach, a refrigerator, tv, and great air conditioning. This place is not super fancy but has a great beach vibe. The pool was cool and refreshing and the beach was wonderful. It is very close to some gorgeous beaches like Balandras and tecolote. A short drive to the malecon and along with the restaurant here on the beach, had another great restaurant right next door, the seaside restaurant. I would definitely recommend staying here if you just want a simple relaxing vacation.

This is a nice piece of paradise for the hardworking people who work hard to keep their heads above…read morewater. Very family oriented resort. The rates are affordable and the rooms are good, a bit outdated however I think it's a good old school style hotel. The food and drinks is actually pretty good and not too expensive, very reasonable prices. The beach area is calming and clean, staff actually racked the sand every morning for the guests which shows how much pride there is in this place. If you're looking for more, extra or wow factor, then try and vacation where the stars are and stay at the Ritz Carlton. The bad is they don't have any gym equipment and the parking lot is limited parking, locals park there to because they have a public beach entrance next to the resort. However everyone is very friendly, great people to practice your Spanish if you're trying to learn.

The hotel is beautiful, very clean and tidy with a great view. The staff is extremely kind and…read morecaring, if you need the wifi make sure to ask for it at the front desk. The room was nice and clean, they provide everything you need and have excellent room service. The bathroom comes with the usual shampoo, conditioner, and lotion. They also had toothpaste and toothbrush in the bathroom which was amazing. We had a great view of the ocean with a nice balcony with a table and chairs outside to enjoy. Outside it is very noisy lots of people partying driving down the street with loud music and such but that is to be expected since it's a party place. If you turn on the air conditioner it drowns out the noise so we slept really well. Overall great experience and will definitely be staying again. There is a resteraunt on the roof on the 5th floor. It was very good! They have a ton of options to choose from and all are very good. The orange juice was very fresh and was delicious which to me is always a plus. The coffee was good and they serve it with warm creamer so the coffee doesn't get cold and will come to top you off regularly. The food came out very fast and the wait staff is very attentive. There is also a great view from up there so if you don't want to eat I would still take a look. Very pleasant experience all around!

IMPORTANT-DO NOT CLOSE THE DOOR WHEN YOU ARE ON THE BALCONY…read more The staff was kind and did their best to speak english, we communicated perfectly with a little spanish on our side. They had parking in the hotel garage and the parking lot across the street. be careful with parking in the lot, make sure to prove you are with the hotel so you don't get charged to park. The hotel was clean and the bed was made each day. Our room had a beautiful view of the sunset over the water. We loved watching the sunset from our balcony, but we did not love getting trapped on our balcony for over an hour because we closed the sliding door and there is no handle on the exterior of the door. WARNING- If you close the sliding door to your room from the balcony it will lock and you will need to call over to guests on a different balcony to call the front desk to come let you back in. 2nd warning- If you latch your hotel room door the staff will not be able to get into your room to open the balcony door to let you back into your room. 3rd warning- if you do latch your hotel room door and close the sliding balcony door make sure to bring your phone and jacket because you will be out there for over an hour until they can call a maintainence worker to get a very tall ladder to climb the side of the building and break down a part of your wall to get into the room to open the balcony door for you. (None of this was the hotel staff's fault, I just wish there was a warning sign or something) The mojitos from the roof top bar were delicious.

The view is spectacular! Great craft beer and food variety. It's so quiet and relaxing.read more

First day arriving and not a good start. August 15th 2023- No one to greet us and explain the…read moreproperty. I was told to go to the bar and Elisa would check us in. Back history - we got the Poseidon room 11 most likely the most expensive about $415 a night and we were excited to start our vacation with a great view in luxury. Not at all luxury and more like a bad Airbnb experience, let me explain below in details. By the way I complained to the manager via WhatsApp since that was the form of communication, ***and read to the end to hear the excuses from all of these issue outlined below We spoke to Elisa and right away was charged the 50% remaining fee upfront? Would think this is done at check out but ok. Then here is our experience: 1. Entered the room it was literally 90+ degrees. I told the manager prior I would be there at 3pm and then before that time I was running late and would be there at 5:30. You would think the room would be nice an chilled since we traveled over 2 hours to get to this location. Maybe some water or something as a customary gesture... no crickets 2. The door is digital, would not lock after we enter asked Elisa to let us know, she didn't know we eventually figured it out on our own but it meant that one of us had to stay behind since we couldn't lock it. So far wasting our vacation to figure something so simple not even the bar tender would know.... 3. The fire pit on the balcony which is one of the amenities of the room wouldn't start and asked Elisa and of course didn't know. 4. The bed for our son was not made and no sheets or pillows. It was clear it was three of us and we would not fit on one bed.... 5. They brought us a fan since after 3 hours still not. The fan was disgusting!!! Dust all of it like in a kitchen with grease...Don't understand what kind of customer service this establishment thinks is a standard. 6. Salamander in our room they said it's normal so I guess we deal with it and let it sleep with us. 7. No toiletries, we didn't see any in the cubby of the shower but then later on was told it was there all along. When I spoke to the manager he said that they can't have the air conditioner running because this area has electric issues so they don't want to consume the energy and thankful that they have it.... As if saying I was a spoiled brat and should know that having it on all day was selfish. Hay I'm paying like $500 a night and the most expensive room so maybe I should get the best treatment or service that they can offer. The bartender at night was the nicest and polite person their and was able to order food before they closed. The good things about this place was that they offered a place to eat when there really wasn't a lot in the area. The free breakfast was not really anything - black coffee ( had to ask for milk as if it was too much to give me for my coffee) and some cereal kids boxes were left around. To get to beach, you have to walk down a bit so if you are not a hiker don't bother since it is not handicap friendly- not an issue for us but could see a problem for older people. The jacuzzi at night was not working - they were going I turn it on but heard some linking noises when they tried and the manager came back and said it's the summer they don't usually have this on... guess no jacuzzi under the stars. They didn't turn in the fire pit and the bartender delivered our drinks before our meal which was nice. Think the bartender at least helped the situation a little since the manager at night was horrible. You know when someone talks to you and the thing is they don't apologize at all or accept that the service is bad and here is what they would do... One last thing - why give me a menu showing Mexican prices and then charge me at the end US DOLLARS?? Think this I a bit illegal and taking advantage since then they also take the currency in MEXICAN and convert it back which makes it almost extra charge... they did the same thing with the remains 50% hotel fee, it was cheaper when I didn't it online. Something not right here, Never again! Let me be clear if I got a small normal room I would say who cares deal with it at least it has a good view, etc but for what I rented it was the highest amount and was treated poorly.

We only stay here when we visit LaPaz. The staff is like family and create an amazing atmosphere on…read moretheir own. The morning breakfast and daily changing local menu is out of this world. I love to walk, so for me, it's walking distance to the shopping and dining areas and they also offer the pool, bike rentals, trips to the island, kayaking, and more. It's sooooo clean. My favorite is the palapa on the top floor where you get an amazing view of the sunset and it just feels soon serene. I love this place.

Throughly enjoyed my stay at Posada Luna Sol. It has a traditional Mexican style which was…read moreabsolutely lovely. I felt very safe here and loved the location as it was only a 15 minute walk to the boardwalk (Malecon). Staff was excellent and I would definitely stay again.