Much more inviting and friendly than Löwen, but sans view. Elvis style waiter added élan. Sausage…read moresalad and Casimir Rice were standouts!

(3.75) ~ Good Overall Food & Service…read more MENU: ** Water(Valser) = (4) very good * Local Air-dried Beef & Smoked Sausages = (3.75) Good * Bread = (3.5) good SWISS ICE CREAM: ** Chocolate = (4) very good ** Banana = (4) very good * Plum = (3.5) good * Whipped Cream = (3.5) good

This hotel was top notch. I manage and operate a hotel in San Diego. This hotel was top quality,…read morequaint, modern, and had amazing service. Simon was incredible. He helped us with our travel plans and went above and beyond to make us feel comfortable. The food was great at breakfast and dinner. The rooms were clean and top quality. And, it is close to the train, bus and shops. If we come back, we will stay here. Highly recommended!

This place was amazing! The room was beautiful and spotless. Any food you order at the resteraunt…read morewas incredibly delicious. It was surprisingly quiet for the bell parades that were going on for 3 days and nights. The staff knew your name and what room you stayed in even if you have never seen them before. Also they let me check in early the day after christmas so major points to the cleaning crew for coming in early to make the room. Everything was perfect until I re-read my bill the night after checking out. The bed had broke in the middle of the night on the 27th and I didnt notice of course until I woke up. I immedietly let the staff know and they promply fixed it while I was out. When I checked out the man at the front desk was professional but not very friendly with me. I dont know if it was because I was an American, younger, a woman or a foreigner that he was so nice to the German gentleman in front of me but had a less friendlier attitude when I talked to him. I am now back a day later to talk about the 50% bed repair for 100 chf I have on my bill. I asked to speak to someone about the charge and was handed the concierge phone at the front desk. It is Simon the owner/manager that checked me out. I ask why I have to pay for a bed I did not break, he says the break is not common and that the cost is 200chf and he graciously already paid for half. I told him how it happened in the middle of the night and that I should not have to pay for bed maintenence. I was acused this time that I must have 'jumped on the bed, or 'made aggressive movements' or had 'rough lovemaking' in the bed because it broke near the head and it shouldnt do that. He also stated that roughly 6,000 people come through the hotel per year and that the beds are fine for them. Again I explain that all I did was sleep or sit on the bed and if I had broken it myself I would have said so and paid the repair bill in full but since that is not the case I would like that portion refunded. He did offer to give me a copy of the invoice so that my insurance can reimburse me which is proper and I am glad that he is kind to offer. However he still insisted that it was my fault and it was generous that he has already paid half of the repair bill. Since I have no way to prove that the bed was previously broken, well used or faulty it seems that I am the unlucky fool that has to pay for it. I left that hotel in near tears feeling like I was branded a lier and unreasonable. The entire conversation I was calm and polite but in the end I felt like he did not care. For a Michelin hotel to treat their customers like that is unthinkable. Everything was perfect until that point.

We stayed here in mid-June 2017. This was on many levels a lovely hotel. Our room was small but…read moreattractive and neat. The food in the restaurant was generally good, and the views from the deck are stunning. But the flies. I've never seen so many flies. Our room was infested with them so badly we couldn't sleep. The hotel had put fly paper in the room, but it didn't achieve much. The restaurant was infested so badly we couldn't enjoy our meals - flies dropping into our wine, stuck in the butter. With no air conditioning or even fans, the only option was to open the windows. But with no screens, the fly problems just got worse. We prepaid for three nights but left after two. The hotel mistakenly charged us for one night on check-out. So far they refused outright to refund the third night for which we'd prepaid, and almost three months later they haven't refunded the extra night charged at check-out. This is all disappointing. Window screens and better managed accounting would have made this a good experience instead of a very unacceptable one.

A rest stop that truly redefines excitement. Stopping here without refueling or buying anything may…read moreresult in a polite fine arriving later by mail. The entire area is under video surveillance, so subtly implemented that you only realize it once the lesson has been learned. The experience is completed by scattered trash and hygiene conditions that encourage lowered expectations. All in all, an educational place that reminds you to think twice before simply taking a break.

The food was freaking amazing! The playground had a slide that went all the way to Ohio. If I had…read moreto pick one place to be for the best of my life it would be here. - skibitty toilet sigma male

The hotel just re-opened. The new owner, chef and staff are very friendly and helpful. The food…read moreused to be very bad, now it is delicious again. We just stayed there for a week this December.