Friendly staff, awesome location in Lugano. The old-school interior is not my thing, but the hotel…read moreis not trying to be chic. Wish I had brought my tennis stuff to play on their clay court.

Wonderful hotel, excellent service, clean rooms and a beautiful view! We enjoyed our stay!read more

Great location, close to so many places and easy access to walk to restaurants, cafes and grocery…read morestore! Rooms were decent size and clean. Would definitely stay again

Don't know how someone could possibly complain about this hotel. We received a complimentary Elite…read moreupgrade to a newly renovated room. The junior suite screams luxury with the finishes and bedding and the spa is so relaxing. There was no one here for 90% of my 90 minutes and I enjoyed it thoroughly. Check-in was very easy and they even surprised us with a complimentary bottle of champagne and note in the room. While it is missing the direct view of the lake, I have no other complaints.

Upgraded room, yay!, with balcony! Best view of Lake Como on the rooftop bar/pool! Great pool and…read morebar albeit pricey drinks & bites but view was more tuan worth it! Yep is it reasonable €700 a night this time of year, absolutely! Attended my nephew's wedding at Villa geno just across the lake with water fountain as backdrop... fun evening that lasted til 3am!

STOLEN CARTIER WATCH!!!…read more We spent roughly €100,000 at Hilton Lake Como. We left without my wife's cartier watch or clear answers. We stayed at Hilton Lake Como for our wedding, hosted our welcome party there, and had family and friends staying at the property. Together, our group spent roughly €100,000. During the stay, my wife's Cartier watch was stolen from our room while we were out to dinner. This occurred after we already refused the evening/turndown service. The watch was a wedding gift from my parents. We reported it immediately and filed a police report the next day. What followed shattered our trust in the hotel. We were told the room access records would be reviewed the next morning. Hilton later said it could not review them without the police present, vaguely citing Italian law. Nearly two months later, we have received no findings explaining who entered our room. When I asked Hilton to identify what Italian law precluded them from reviewing their own records/logs to identify the thief in their staff, they failed to do so. Our concerns extended beyond one room. A guest in our group reported finding a hotel employee looking through her closet while she was showering. My father reported seeing a staff member going through his suitcase in another room (also while he was in the shower). We also reported jewelry missing from my aunt's room. The explanations about our bill changed too. We were told additional alcohol for our welcome party would be complimentary, then billed for it. After discussing a discount, the hotel returned to the full balance and offered to waive it as a "goodwill" resolution for the missing watch. Its insurer declined our claim in one sentence and Hilton refused to make us whole despite how much money we spent there. For a hotel entrusted with our wedding and our guests, this was an unacceptable experience. I would urge anyone considering Hilton Lake Como to think carefully about the security of their belongings and how the hotel responds when something goes wrong. They know their staff has criminals among them and they refuse to investigate. This isn't an isolated incident either. Other online reviews have noted theft in their rooms as well. When we asked the Hilton if there have ever been any reports of theft before, they lied to our face and said no. Online reviews tell a different story.

So this hotel was a little out of my price range, but I splurged and decided to give it a go based…read moreon reviews from kayak/tripadvisor/et al... I went with my girlfriend and another friend that decided to come at the last minute. The staff, was incredibly accommodating and gave us a suite that could take in all of us. As a bonus the suite had an amazing balcony overlooking lake Como which literally stopped me in my tracks every time I walked past it. The only down side was that the price for everything extra was commensurate with the initial price of the hotel. All in all though, an amazing place and would absolutely recommend it to friends and family.

This hotel is well located and beautiful . The front desk staff felt overwhelmed but demonstrated a…read morecan do when we needed them. The food and beverage staff was less than motivated as the billing system does not permit tipping and when I offered cash some sparked and others were worried about accepting a gratuity? Overall adequate food quality (but for the worst breakfast croissant in all of Europe) and acceptable wine and liquor selection. The signature resturant was solid and professional. My wife and family insisted on 4 stars Tarzan said 3.5

This review is for the restaurant Veranda as we did not stay in the Villa d'Este hotel…read more We came here for dinner on Friday night along with two other couples. Upon arrival we were told that the men needed to be wearing jackets. I wish that our hotel had told us because my husband had packed one, but luckily the restaurant keeps spare jackets on site for just this situation. The large dining room is incredibly old school with beautiful brass dining chairs laden in blue and yellow striped fabric. When they brought out the wine list I thought it was a joke because it was the size of a dictionary! For dinner I had the beet tartare and the veal filet. The soy marinated tofu was a little bit of an odd flavor combined the beet dish but besides that it was quite good. My husband started with the gnocchi and it may have been the best dish of the night, it was dynamite. In my opinion, my veal filet was better than my husbands beef filet and I also really enjoyed the petite eggplant parmigiana that came with it. Soufflé and ice creams for dessert were a big hit, but I was especially pleased because I asked if they had some dark chocolates off menu and they brought me out a beautiful assortment that tasted as good as they looked. Great restaurant if you are looking for an elegant evening out on the town or an excuse to use the dinner jacket that you packed but thought you wouldn't need.

Wonderful, elegant hotel, but an employee stole purchases I had made to bring home worth $850.00…read more While at dinner Someone made off with Lovely things I bought.

I had the honor of performing here. It's my favorite Hotel on the Planet NOW…read more Nicole & Stefano love what they do. They have had the hotel for 22 years and the amount of love they have poured into Hotel La Campagnola is contagious. From the Sauna to the incredible Breakfast, to the views that relax and help you sleep like a baby, it's just a GEM of a spot. The staff was incredibly nice! cannot wait to come back, if you are staying in MILAN do yourself a favor go unplug and recharge at Hotel La Campagnola, Johnny Irion

This is the bucket list of places to go. The view, food and staff are fantastic. The pool is warm…read morethe drinks are cold. The animals they have there are friendly and entertaining. Highly recommend.

Lovely hotel and location. Not quite 5 stars as attention to detail lacking in some areas - stained…read moreceiling tile outside bedroom, end of curtain hanging off the track but overall a lovely relaxed ambience. Would be nice to have the pool bar open more than just the weekend to serve drinks and snacks. It may encourage more people to stay onsite rather than drive into Stresa for pizza etc. Friendly staff made for a very enjoyable holiday.

I have been given a double room. Considering the Hotel ranking 4-star, first of all I am very…read moredisappointed regarding the cleaning condition overall but in particular of the bathroom. Its general conditions were in need of modernization. Regarding the cleaning we found toilette paper in the water bowl, the bowl itself had yellow stripes of limestone and flushing water was leaking running in it. The bath was with old taps without mixer tap and water was so hot I could not have a shower. The shower had also old taps. The room had a nice view over the lake, but furniture and mattress need some care and attention. We had a good dinner in the Hotel restaurant with very welcoming staff.

One of, if not the best, hotels in Lugano. A terrific view of Lake Lugano, and right on the…read moreboardwalk. Definitely recommend, and definitely come back. The service is excellent (at least 9/10). Restaurant is probably an 8/10. The rooms are clean, nicely decorated (silk drape for wallpaper), and very comfortable. Obviously you should expect to pay more, but for those familiar with similar hotels in Europe, nothing shocking.

Stayed here for 2 nights in May as part of a group tour…read more Our room was very big and facing the lake with a small balcony. I was very happy with the room and wish we had more time to spend there. There were some chocolates and jellies waiting for us in the room when we checked in which were delightful! The location of the hotel is very conveniently located with a quick walk to the downtown Lugano area with lots of shops and restaurants. We had breakfast included which was buffet style. The first morning we got there early and had a spot outside to enjoy the view. The breakfast itself was just okay. The second day our group was leaving early so they had arranged for an earlier opening for breakfast but when we got there they were still setting up and did not have all the options available. All said, I would consider staying there again if ever back in the area. I understand there are two parts of the hotel and have heard negative things about the other part so would want to make sure I was in a similar lake facing room in the main hotel building.