Amazing hotel! (hopefully they will improve the mattresses before I come back, which I plan to, so I can add back on a star). Clean, beautiful, friendly staff, and best of all...BEST...and worth the stay and value alone? The "breakfast on the roof". Oh my goodness, incredible. The lovely young lady running it made the best specialty coffee drinks-as many as you could drink! The breakfast buffet just wonderful and the view from this rain or shine-so worth it!!! I do wish they had thought more of their gluten free guests as I experienced more in London and Paris, but it was not a deal breaker there being plenty of lovely things to eat. It was cozy and pretty and just plain lovely. Fabulous. Just hope the beds improve. ;) Some people do well on firm, hard beds and perhaps it was just certain rooms that had this as another reviewer said they were very comfortable. But if you have a bad back and fibromyaglia as I do you may want to ask about them and if there is any difference in the beds by room by chance before booking. My husband did not do well with the bed either and he is not near as sensitive as I am. Also, we had them change rooms for us upon arriving when we discovered our room only had a shower and not a full bath as I need a bathtub and not just a shower. They accommodated us and changed the room immediately. Both rooms were gorgeous, though, but another thought for when you make a reservation if this is important to you or not and to ask. Also, we called to ask if they could remove the charges for our room the first night as we were being shut out of traveling from Paris to Rome due to one of Paris' famous transportation strikes, but they said if they did they would have to do it for everyone and every time there was a strike or something. I felt bad as my father was treating us to this lovely trip and he had to pay and well-that was kind of a bummer but it IS Europe and they probably DO have this happen a lot but it still was not great financially. Would have been nice had they at least met us half way and charged us half or just for one of the rooms in light of the extra expense as we then had to pay for rooms in two cities on the same night. Oh-and they had great laundry service. The clothes came back in perfect condition and just smelling clean and fresh with no crazy fragrance. read more