This branch of Hotel Chocolate is quite a good branch of the high-end chocolate chain located inside Gateshead's Metrocentre. With it being a busy shop in the busy Metrocentre, I'm surprised I'm only the second person to review this store this decade and the first in close to 7 whole years, it seems not much has changed since then most of the comments in the previous reviews, from Qype still apply.
The staff here seemed good, I was greeted and offered to try a sample of chocolate as I looked around the store, the store was quite spacious and has decent products including a mix of iced tea and chocolate, this was quite expensive however at around £2.50, however I found most things in this store a little expensive and high-end, as this is more of a high-end chocolate retailer.
The chocolate stocked was quite innovative with some cool ideas, which sounded like a cross between disgusting and great such as with the iced tea infused with chocolate, however I was put off purchasing this because of the disgusting element to it, and the high price-tag.
This place deserves a solid three star rating as service is good, and product range is good however due to slightly unusual produce making me feel Heston Blumenthal has helped them design the menu, and some slight issues with pricing with low quantity for high prices, makes me feel the highest I can go in terms of rating this store is a solid three star rating. read more