This branch of Thorntons is located towards the start of the intu Eldon Square Shopping centre, it…read moreis located fairly close to the likes of O2, Caffe Nero and The Works in the shopping mall. This store is really small, and despite being located in quite a new mall, this store is highly old-fashioned and not a great place to be. The cafe is located upstairs, with no lift access, the staircase its-self is a really old one, considering the mall was built in 1977, it felt like this store hadn't been refurbished of that kind ever since. The selection also was a little poor other than probably around one wall of products, which were traditionally stocked items at a Thorntons store. The staff didn't seem too helpful, I wasn't welcomed until they saw me taking photos around the store, which I have uploaded onto Yelp, which seemed a little self-serving, how they only offered to help me when they saw me taking pictures, perhaps because they thought I was a reviewer or undercover shopper of some sort. Overall, this store is a poor branch, it is highly old fashioned and a little poor too in terms of service and selection, hence sadly warranting a single one star rating.

This is an excellent café in Newcastle, with high quality products on offer, and for decent prices…read more We had divine hot chocolates, with real Thornton's chocolate flakes, marshmallows and cream. They really were delicious, and went down like a dream. Included in the price was a sample chocolate from one of the company's collections. I had a dark chocolate based on those from the city of Milan, and Mary had a Seville caramel. There were brownies and caramel shortcakes on offer for only £1, but I restrained myself from getting these, as I felt I would burst with an ounce more chocolate inside me. The staff member that served us was friendly and helpful, and filled up Mary's water bottle, no problem at all. Definitely recommended.

Situated on the corner of the street opposite Cullercoats Bay,is this sweet shop…read more It can't be missed and has been a favourite for years with children visiting the Bay. It sells the usual range of confectionery as well as seaside rock and candy novelties. They also sell beach toys and a good range of kites. Worth a visit if you fancy something sweet while down at the seaside.

We had just come from seeing the 1200 year old priory and castle at the other end of the street and…read moreit was a bitterly cold, fog enveloped morning. Everything about this wonderful place is focused on quality and the smells were just glorious. There were four of us and a dog but the dog wasn't allowed to rest up inside for long. I ordered up a few different coffees and we sat outside in the cold - my flat white was superb. I chose to add champagne truffles on the side to go with our drinks and from memory it was £4 or £1 per truffle. When I ordered up two boxes of truffles to go at around £16/17 each I was warned that they would only last 10 days as there's no artificial additives so this was music to my ears - real, fresh made, exquisite food made with loving care. I reassured the friendly server that they wouldn't survive the next 10 days. They didn't survive three days. I opted to put identical chocolates into each box. I chose brandy, ginger, gin and a few others and they were all just superb. The alcohol was notable and made them truly delicious and the ginger was an exquisite balance of flavour and spice warmth. It had a little bit of crystallised ginger which really enhanced and maximised taste. I also got a few brownies including a raspberry one. Just so good. The staff were all charming and these are the places we must support and even more so now.