AC Hotel in Vicenza is a solid choice if you want your Bonvoy points. I was initially going to give…read more3 stars but figured I'd bump it up give the last few days. Check-in was effortless and the staff throughout were an absolute pleasure. The lobby is clean and has a nice sized lounge area. The room was nice but the bed had a lot to be desired. The pillows, too. King beds should have king pillows but stacking enough pillows up I made due. Also, as American living in Europe for just 7 months so far, I know that air conditioning is scarce in most places though I've found it available in hotels. Arriving right after Easter, the A/C in the rooms and the hotel wasn't turned on yet. I was provided a fan that seems like it's had better days. On my last 3 days, the A/C was switched on and sleeping was so much better! Breakfast was included but was nothing to celebrate. Fruits, cereals, yogurt, and sliced meats and cheeses. It's free so I'm grateful but you won't be satiated. Lastly, my trip was extended by a few days and I needed to do a bit of laundry. The hotel doesn't have laundry machines but do offer a service albeit expensive. Pros: excellent staff, free breakfast, nice room, good location Cons: A/C may or may not be on, paltry breakfast, no laundry on site. I'd totally stay again for points but if I wanted luxury I'd find somewhere else.

In Vicenza for work and the AC Marriott was a brand with a familiarity that was refreshing after a…read morelong day of travels from the states. The hotel was modern, room comfortable and amenities great. Just remember, it meets European standards, not US so there is no alarm/clock, and European outlets (so you will need to have adapters). PRO: * Known Marriott quality, comfortable * Good breakfast available in the morning - typical European fare with cold cuts, cheese, bread, and several American style items (scrambled eggs, bacon, sausages). Great Italian coffee. CON: * Gym is available, BUT it is open only from 0700-2300 (11:00pm); minimal equipment - will have to do push-ups, burpies, etc in your room * Typical European room in that there is no clock radio so ensure that you use your phone to wake up in time It is located in a semi-industrial area so it is quiet during the night. I was on the military posts during the day so do not know what is around the area. If visiting Vicenza, AC Marriott is a known quality property to stay with comfortable rooms and accommodations.

Beautiful countryside views. Old rooms in need of refurbishing (not to be confused with…read morerenovation). Nice restaurant on premises

The ambient, food, service and the staff are amazing. You need to try the restaurant. One of the…read morebest in Vicenza

I'm a global business traveler and this was my worst hotel experience in five years. It started…read morewhen they couldn't find my reservation that I booked through AMEX Global Business Travel. I had the computer confirmation number and reservation in hand. They didn't believe me -- to them AMEX was a payment type not a travel site such as Expedia (their words) and argued with me debating the validity of the reservation. It was 8:30 at night, and I pleaded for her to honor the reservation. She agreed to find me a room but requested that I email her my confirmation documents immediately, which I did. I got a room, which she assured was "a favor" to me as I "didn't have a reservation". UGH! In hindsight I wish they hadn't given me a room. I'm not sure where the photos on the web site are from but they aren't representative of the room I was given. I had a tiny room with a single bed and a barely usable shower. It looked like it hadn't been updated since the 1950s. I found surprises like a piece of used dental floss hanging out of the trash container and shower door that would not close properly. When I departed the next morning I expressed my displeasure with the room and was told that "I was lucky" that I got one since I didn't have a reservation. Aagghh! Since they gave me a single room I asked that I only be charged the single room rate vice the double rate that I booked through American Express travel. The front desk person told me "no" and that they would only honor the rate on the confirmation that I showed her the previous night. So which is it -- is the reservation valid or not? With great Indignation she complained that I still had not emailed her the original reservation (which I did the previous night) to verify my claim. To stop the insanity I showed her the email in my sent box on my phone. After confirming that I did send the email to the correct hotel address she then checked her computer and still couldn't find it -- it's probably in the same place as my original reservation and confirmation. At this point I was exasperated and paid the double room rate and left.

My husband and I recently stayed for several nights at the Hotel Campo Marzio. The location is…read moreperfect...close to the old town with its many restaurants, shops, and old world charm. Also a short walk to the train station and car rentals. Our room was very comfortable and clean, and the hotel staff, who spoke English, were very friendly and helpful. Margherita and Mossimo were particularly wonderful, as were the housekeepers, bellmen, and breakfast staff. The breakfast was very delicious and plentiful. I highly recommend this hotel for your next stay in Vicenza!!

Hotel de la Ville is located a bit off the beaten path, at least tourist-wise, in a city that's a…read morebit of the beaten path, tourist-wise. The hotel was a refreshing change after a couple stays in B&Bs, which while they were still nice, they don't have the same amenities that an actual hotel does. Our room was a good size, with plenty of room for a desk and chair, and the large bed. The bed itself was fairly comfy, especially by European hotel bed standards, and we slept fine in it. There was a fridge/mini bar in a cabinet in the desk as well. Those aren't complimentary snacks though, as the prices are on a sheet on the desk. The bathroom was big and clean, with plenty of counter space and good water pressure in the shower. The air conditioning was decent although it took a bit to get going and cool down our large, south facing room. The wifi was good as well. It was still pretty easy to get to the main downtown areas with all the Palladio buildings, as you just have to catch the #1 bus on the other side of the street. As usual, bus tickets are available at tobacco shops. I'm not sure how transit would function in Italy if people stopped smoking en masse! There isn't a lot nearby for food, mostly some pizza and falafel joints, although I highly suggest looking up Inter Nos, which is just a couple blocks away. The hotel has a breakfast area on the main floor that had a typical spread for an Italian breakfast - cornetti, fruit, yogurt, some cheeses and cured meats, and the other usual suspects. There's also lounge/bar area where you can get light meals during certain hours, and of course some drinks. Staff spoke English fairly well, and while they didn't have a business centre to print museum vouchers, since we only had to print a few pages they offered to let us use the computer at the main desk. We weren't able to get them printed due to some file format issues, but it was greatly appreciated. Prices were very reasonable, especially when compared to comparable places in Venice. If you're looking for a place to stay outside Venice or you're a big Palladio fan (as my wife is), give Vicenza and Hotel de la Ville a go! PS. A good two thirds of the city is closed on Mondays, including the big sights, so keep that in mind for your planning.

Shower water goes from steaming hot to ice cold every 15 seconds…read more Was there on May 10th. Outside temperature was 30C (78F). Room hot as hell. Front desk's response: "AC is not turned on until June." Power is turned off when the key card is not inserted in the room. Fine but the plugs turn off too. Can't charge anything if not in the room. Generally just a poorly run hotel.

The hotel was nice. However, even with the windows open all night, the room did not cool off. When…read moreyou entered the hall, you could feel the cool breeze from the open windows. The shower was smaller than expected. They offer breakfast with various assortments of breads, pastries, and such. It is your typical European breakfast, but they do have things that Americans will eat. If the hotel is busy, you will want to get there early, as it does take them some time to refill some items, if they refill them at all. The pool was advertised as being open; however, it was not as it is outdoors. There is a restaurant and bar on-site, but double-check hours. A mall is right next door to this hotel, so even if you miss those two, there are options in the mall. There are also places across the street. If you are in the bigger rooms, finding your room will get tricky. The area around the hotel gets busy and loud due to the main road being at the front of the hotel, so if your room faces the front, be prepared for road noise in the mornings.

We last came to this hotel about 20 years ago when I was still stationed in Germany. Then, we would…read morecome through her often. We love this hotel. The rooms were extremely clean, the friendly staff and the breakfast was plentiful. We look forward to an opportunity to stay again.

Beautiful Hotel, amazing views, great food and service. I noticed the owner personally helping…read moreguests. Huge breakfast selection.

From the owner: hotel storico 4 stelle posizionato bordo lagoread more

We primarily use the spa at the hotel. The massages are great and you get a few hours of spa use…read morewhen you have a massage there. There are several stations inside the spa to get the toxins out of your body. There's also a jacuzzi and a solarium to relax in with fruit and tea. I would highly recommend trying this place out if you like spas and are in the area. FYI.. even though this is an 18 or older spa swimsuits are required. The age requirement is more because of the heat and noise.

This is my second time staying at this hotel for business. The breakfast is fantastic! If breakfast…read moreis your thing, and you're looking for a room in the area where it's included with the room, then this is the place to go. The rooms are NOT American sized hotel rooms so if that's what you're expecting, you should look elsewhere. However, the rooms are still cozy and larger than what you'll find in the area. The bathrooms are very nice, beds are comfortable, and WiFi is solid (free with room). The restaurant is very convenient and fairly priced. Most of the staff speaks very good English, as my Italian is severely limited. Overall, I highly recommend this hotel. Parking is secured behind a gate (also included with room and the spots are marked according to room number) and security is good. Very pet friendly, good selection of beers at the bar, and of course, VINO!

Lovely little hotel perfectly located near the train station. I wasn't expecting this hotel to be…read moreas nice as it was, so I was pleasantly surprised! The staff were very kind and helpful, the room was clean, and the wifi worked excellent! I'd definitely stay here again if I ever returned to Rovereto!

I desperately needed a couple of rest days after traveling and working all over Europe for a month…read more Accidentally ended up here, but what a happy accident. Very friendly and helpful staff, very nice restaurant, large and deluxe room with a huge bathroom, lots of hot water, lots of towels, very comfortable bed... All in a beautiful building right in the center of town with a great patio. Exactly what I needed. Low key and all about comfort. I enthusiastically recommend.