AC Hotel in Vicenza is a solid choice if you want your Bonvoy points. I was initially going to give…read more3 stars but figured I'd bump it up give the last few days. Check-in was effortless and the staff throughout were an absolute pleasure. The lobby is clean and has a nice sized lounge area. The room was nice but the bed had a lot to be desired. The pillows, too. King beds should have king pillows but stacking enough pillows up I made due. Also, as American living in Europe for just 7 months so far, I know that air conditioning is scarce in most places though I've found it available in hotels. Arriving right after Easter, the A/C in the rooms and the hotel wasn't turned on yet. I was provided a fan that seems like it's had better days. On my last 3 days, the A/C was switched on and sleeping was so much better! Breakfast was included but was nothing to celebrate. Fruits, cereals, yogurt, and sliced meats and cheeses. It's free so I'm grateful but you won't be satiated. Lastly, my trip was extended by a few days and I needed to do a bit of laundry. The hotel doesn't have laundry machines but do offer a service albeit expensive. Pros: excellent staff, free breakfast, nice room, good location Cons: A/C may or may not be on, paltry breakfast, no laundry on site. I'd totally stay again for points but if I wanted luxury I'd find somewhere else.

In Vicenza for work and the AC Marriott was a brand with a familiarity that was refreshing after a…read morelong day of travels from the states. The hotel was modern, room comfortable and amenities great. Just remember, it meets European standards, not US so there is no alarm/clock, and European outlets (so you will need to have adapters). PRO: * Known Marriott quality, comfortable * Good breakfast available in the morning - typical European fare with cold cuts, cheese, bread, and several American style items (scrambled eggs, bacon, sausages). Great Italian coffee. CON: * Gym is available, BUT it is open only from 0700-2300 (11:00pm); minimal equipment - will have to do push-ups, burpies, etc in your room * Typical European room in that there is no clock radio so ensure that you use your phone to wake up in time It is located in a semi-industrial area so it is quiet during the night. I was on the military posts during the day so do not know what is around the area. If visiting Vicenza, AC Marriott is a known quality property to stay with comfortable rooms and accommodations.

The hotel was nice. However, even with the windows open all night, the room did not cool off. When…read moreyou entered the hall, you could feel the cool breeze from the open windows. The shower was smaller than expected. They offer breakfast with various assortments of breads, pastries, and such. It is your typical European breakfast, but they do have things that Americans will eat. If the hotel is busy, you will want to get there early, as it does take them some time to refill some items, if they refill them at all. The pool was advertised as being open; however, it was not as it is outdoors. There is a restaurant and bar on-site, but double-check hours. A mall is right next door to this hotel, so even if you miss those two, there are options in the mall. There are also places across the street. If you are in the bigger rooms, finding your room will get tricky. The area around the hotel gets busy and loud due to the main road being at the front of the hotel, so if your room faces the front, be prepared for road noise in the mornings.

We last came to this hotel about 20 years ago when I was still stationed in Germany. Then, we would…read morecome through her often. We love this hotel. The rooms were extremely clean, the friendly staff and the breakfast was plentiful. We look forward to an opportunity to stay again.

Beautiful countryside views. Old rooms in need of refurbishing (not to be confused with…read morerenovation). Nice restaurant on premises

The ambient, food, service and the staff are amazing. You need to try the restaurant. One of the…read morebest in Vicenza

I'm a global business traveler and this was my worst hotel experience in five years. It started…read morewhen they couldn't find my reservation that I booked through AMEX Global Business Travel. I had the computer confirmation number and reservation in hand. They didn't believe me -- to them AMEX was a payment type not a travel site such as Expedia (their words) and argued with me debating the validity of the reservation. It was 8:30 at night, and I pleaded for her to honor the reservation. She agreed to find me a room but requested that I email her my confirmation documents immediately, which I did. I got a room, which she assured was "a favor" to me as I "didn't have a reservation". UGH! In hindsight I wish they hadn't given me a room. I'm not sure where the photos on the web site are from but they aren't representative of the room I was given. I had a tiny room with a single bed and a barely usable shower. It looked like it hadn't been updated since the 1950s. I found surprises like a piece of used dental floss hanging out of the trash container and shower door that would not close properly. When I departed the next morning I expressed my displeasure with the room and was told that "I was lucky" that I got one since I didn't have a reservation. Aagghh! Since they gave me a single room I asked that I only be charged the single room rate vice the double rate that I booked through American Express travel. The front desk person told me "no" and that they would only honor the rate on the confirmation that I showed her the previous night. So which is it -- is the reservation valid or not? With great Indignation she complained that I still had not emailed her the original reservation (which I did the previous night) to verify my claim. To stop the insanity I showed her the email in my sent box on my phone. After confirming that I did send the email to the correct hotel address she then checked her computer and still couldn't find it -- it's probably in the same place as my original reservation and confirmation. At this point I was exasperated and paid the double room rate and left.

My husband and I recently stayed for several nights at the Hotel Campo Marzio. The location is…read moreperfect...close to the old town with its many restaurants, shops, and old world charm. Also a short walk to the train station and car rentals. Our room was very comfortable and clean, and the hotel staff, who spoke English, were very friendly and helpful. Margherita and Mossimo were particularly wonderful, as were the housekeepers, bellmen, and breakfast staff. The breakfast was very delicious and plentiful. I highly recommend this hotel for your next stay in Vicenza!!

Hotel de la Ville is located a bit off the beaten path, at least tourist-wise, in a city that's a…read morebit of the beaten path, tourist-wise. The hotel was a refreshing change after a couple stays in B&Bs, which while they were still nice, they don't have the same amenities that an actual hotel does. Our room was a good size, with plenty of room for a desk and chair, and the large bed. The bed itself was fairly comfy, especially by European hotel bed standards, and we slept fine in it. There was a fridge/mini bar in a cabinet in the desk as well. Those aren't complimentary snacks though, as the prices are on a sheet on the desk. The bathroom was big and clean, with plenty of counter space and good water pressure in the shower. The air conditioning was decent although it took a bit to get going and cool down our large, south facing room. The wifi was good as well. It was still pretty easy to get to the main downtown areas with all the Palladio buildings, as you just have to catch the #1 bus on the other side of the street. As usual, bus tickets are available at tobacco shops. I'm not sure how transit would function in Italy if people stopped smoking en masse! There isn't a lot nearby for food, mostly some pizza and falafel joints, although I highly suggest looking up Inter Nos, which is just a couple blocks away. The hotel has a breakfast area on the main floor that had a typical spread for an Italian breakfast - cornetti, fruit, yogurt, some cheeses and cured meats, and the other usual suspects. There's also lounge/bar area where you can get light meals during certain hours, and of course some drinks. Staff spoke English fairly well, and while they didn't have a business centre to print museum vouchers, since we only had to print a few pages they offered to let us use the computer at the main desk. We weren't able to get them printed due to some file format issues, but it was greatly appreciated. Prices were very reasonable, especially when compared to comparable places in Venice. If you're looking for a place to stay outside Venice or you're a big Palladio fan (as my wife is), give Vicenza and Hotel de la Ville a go! PS. A good two thirds of the city is closed on Mondays, including the big sights, so keep that in mind for your planning.

Shower water goes from steaming hot to ice cold every 15 seconds…read more Was there on May 10th. Outside temperature was 30C (78F). Room hot as hell. Front desk's response: "AC is not turned on until June." Power is turned off when the key card is not inserted in the room. Fine but the plugs turn off too. Can't charge anything if not in the room. Generally just a poorly run hotel.

Great mall with my go to panini shop. Great shoe deals for the wife. McDonald's and Burger King…read morefor the kids. Lots of furniture stores. Lots of traffic as well.

Well run and beautiful. Centrally located and very comfortable. Modern atmosphere. High ceilings…read more Spacious room and bath. The front desk was a little slow bit that was likely due to some new staff training. The breakfast room was bright and offered excellent possibilities. The lovation of the hotel is central and everything is a few minutes away. Even the train station is onl a 15 minute walk.

Our stay here, although only one night was great The staff…read moreare all friendly and very attentive. The rooms comfortable with little extras - like the bar fridge full of water and soft drinks at no charge. The location is brilliant. Close to the Basilica and close to the main shopping errors and lovely restaurants. We would recommend.

I've here stayed here twice on business. Every time they treat me like family. This is a fantastic…read moreboutique hotel that balances modern elegance with good old family warmth. As soon as we pulled up they ran out of the hotel to greet us. We were offered welcome drinks upon arrival. A very nice gesture. They even remembered me from last time. The kindness of the staff knows no bounds. The rooms are spacious with a modern chic and elegant feel. The location could not be more central is the hotel is located just a stones throw from St Anthony's Basilica. Bravo to Mauro, his lovely wife and the entire team. I will surely book again when I return. Cheers!

Quaint Italian restaurant with food for everyone.selection is authentic Italian. Service is good…read morefor Europe. You do not feel rushed and you leave full

I've been eating at Regina's since November 2021 it is hands-down the best atmosphere, excellent…read morefood the chef /owner Christian will by request will make some custom dishes. The other day he made me fresh tuna with garlic oil and spaghetti al dente it was amazing. Most importantly if you like wings, his chicken wings are amazing. Im from NJ, I haven't had better wings anywhere else. A must try! My favorite dish there spaghetti Ragu à la Barbara. If you ask him he will make that. Just a great place to go for an enjoyable evening.