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Venezia, VE

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Hotel Plaza

3.3 (24 reviews)
ModerateHotels
Open • Open 24 hours

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Room 702
Gregory C.

Pros: Directly across from the rail station and the number 2 bus that is a 10-minute ride to Venice proper. A/C in room worked properly. Breakfast buffet is excellent. Safe and fridge in room. Free Wi-Fi worked well. Cons: The bed in room 702 was super low. It was like sleeping on the floor. Not that I was going to watch it, but the TV didn't work. Room furniture was showing its age (wear and tear). The tub side wall was high (I kept banging my foot getting in) and there was no shower curtain or shower door. The bathroom had a certain funk to it (maybe the bidet overflowed, and the scent was coming from the drain in the floor in the center of the bathroom?). On a non-hotel related note: Be careful on the number 2 bus to Venice. It's always crowded, and if a fat man tries to be helpful by telling you to scan your ticket, he's not. He wants to see where you keep your wallet. Then when the bus is moving, he fails to hang on to the straps, and flounders around to pick your pocket, getting off at the next stop. So beware and use caution.

Outside
Michael W.

Excellent location is the best about Hotel Plaza in Venice Mestre. The lobby area and the customer service counter are also perfect. The hotel is right across the street from Venice Mestre Train Station and the city bus station. Five minutes walk to the Airport Bus Station. Many supermarkets and restaurants are also within a few minutes walk from the hotel. The hotel lobby has several seating areas. It would be nice if you were waiting to meet up with your friends. The couches are comfortable too. The receptionists at the check-in counter are very friendly and helpful. They're available 24/7. The breakfast buffet is pretty decent for just €9 per person. The coffee machines have so many choices. The hot food items are good. The seats are comfortable. However, the guestrooms are due to remodeling. I stayed in two different rooms at two other check-in times in a couple of weeks. Both rooms started showing their age. The bottom of the bathroom doors is damaged. The floors are separated. We're there six nights in the first week and one night a week later. At least two nights of these seven nights are boisterous. The noise is from the parties at the patio area on behalf of the hotel until 1-2 am. I love the location of Hotel Plaza. I hope they'll keep up the guestrooms' condition and control the party not to make too much noise after midnight.

Lobby
Cora M.

Staff was friendly and entryway immaculate but had to wait til after two for checking which was fine. We arrived two hours early. Waited about 20 minutes for the room key. When reaching room it was unmade. Went back down to lobby and informed desk. Waited another 10 minutes and were given a new room. It was fine. This is listed as 4 star hotel. Mistakes do happen. The room and hotel was clean and neat. Very quiet on 7th floor. Check out was easy. Clerks we're multi lingual. Many shops and restaurants in walking distance. The local and flixbus stations are right across the street.

Cynthia L.

This hotel was included in our package. It's not IN Venice, but it is literally 10 min by train and 12 min by bus into Venice (the "island"). The train and bus station are literally across the street, only about 1.25 euro (by train) to get to Venice. Super easy. The hotel on the outside looks a little dingy and the area as well. However, the lobby is pristine and kept trendy. The front desk employees are very courteous and accommodating. The rooms are spacious. Beds are firm (sheets are a bit rough). Very clean and a very decent 3.5-4 star hotel. I expected much less from the outside. Our stay came with breakfast, which was a very healthy assortment of meats, cheeses, fruits (canned and fresh), cereal, eggs, and sausage. There's not many places to eat or things to do around this hotel (kind of have to have a car), so do keep that in mind. There is a decent hotel below (Soul Kitchen cafe) that isn't too terribly pricey. Def worth the stay.

Comfy!
Liz O.

So glad we decided to stay here. We originally chose this hotel for location purposes. We wanted something close to the train station as we would be taking the train to Florence after a few days in Venice. We were stunned by the hotel. It was spacious (in comparison to other hotels we have stayed in Europe), it was modern and cozy. We also very much enjoyed the breakfast buffet. They had a great spread of pastries, breads, cheeses and fruit. Considering that we visited during peak season we always had somewhere to sit (spacious eating area). Getting to Venice from Mestre was quite easy. We opted to take the train. However, on the way back we had to take the bus (number 2) because the train stopped running late at night. Be aware that the bus gets super packed and in the summer it is quite hot! That was my least favorite experience. But I was expecting that. On a side note, if you are a runner and looking for a place to run, this is a great neighborhood. The hubby and I got up early for a morning run and it was nice and quiet. We ran along the side streets and it was perfect. Overall, we enjoyed this hotel the best from all of the Hotels we stayed in Italy.

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Hotel Plaza Reviews in Other Languages

Review Highlights - Hotel Plaza

“We wanted something close to the train station as we would be taking the train to Florence after a few days in Venice.”

Mentioned in 15 reviews

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Hilton Garden Inn - Health club  fitness center  gym

Hilton Garden Inn

(37 reviews)

€€

What a great hotel and restaurant! Connecting bus stop next to hotel. They sell tickets for the…read morebusses and boats at the counter to surrounding sites and locations. Spacious rooms, gorgeous balconies on some! A/C is quite effective. Huge bathroom and shower. Lobby is large with many conversation areas. Meeting rooms as well. True 5 star! Beautiful pool and nice fitness center! A few minutes from Marco Polo Airport.

We truly enjoyed our stay at this hotel until the last part of our trip when we began noticing that…read moreitems from our room were missing. On Friday, 11/08/25, we realized that a small bag containing only our receipts, which had been sitting on the dresser by the mirror, was gone. Since it was only receipts, we did not think much of it at the time. The next day, Saturday, 11/09/25, the jewelry and gifts we had purchased in Murano also went missing. These included a thank you gift for my sister (red Murano glass earrings), a bracelet and earrings for our daughter, and a Murano glass bottle opener. All of the items were kept together in their jewelry boxes in a plastic bag on the dresser in front of the mirror. Altogether, the value was about €80. We discovered the items were missing on Sunday while packing and doing laundry and immediately reported it to the front desk on 11/09/25. We were told that both the front desk manager and general manager were off that day. Staff said they spoke with the cleaner assigned to our room, who denied taking anything. Since there are no cameras inside rooms, there was unfortunately no way for us or the hotel to verify what happened. When we checked out on Monday, 11/10/25, we spoke with the front desk manager. He was polite, apologetic, and tried to help. He refunded us $10 for the laundry coins we had purchased, but that did not come close to the value of the missing items. He suggested that perhaps the items had been mixed in with the blankets and thrown away accidentally, but we explained that everything had been sitting on the dresser, not in the bedding, and the items were heavy and in boxes. After returning home, I waited about a month to see if management would follow up or offer any additional resolution, but I never heard back. I am not someone who normally leaves negative reviews, but this was very disheartening, especially because we traveled to Venice for our wedding anniversary and had an otherwise wonderful stay. Unfortunately, this situation left a lasting negative impression on what could have been a perfect trip.

Hotel Canal Grande - Breakfast on patio

Hotel Canal Grande

(27 reviews)

€€€

- beautiful room with a canal view and GREAT AC. Really enjoyed the good water pressure and the…read moretravel shampoo, conditioner, and shower gel, too, after a long day sightseeing. - fantastic breakfast buffet with a beautiful view. Nothing can really beat this view! - very close to water bus station (3 min walk) and about 10 min walk from the train station. mobility note: the first bridge you need to cross to get to the hotel may be difficult if you have mobility concerns and/or have large luggage. The hotel can help arrange a porter for you - approx. €15 for 2 large bags. - very friendly and helpful front desk staff. Would absolutely stay here next time we're in Venice!

We stayed here in Venice and it was an excellent find. It's less than 10 minutes walk from the…read morePiazzale Roma and only 2 from the closest water taxi station. When we arrived, we were shown to the room immediately after a brief introduction to the hotel and city. We were offered any advice we needed as well as access to concierge services gratis. The staff was welcoming and friendly as well. It's very comfortable. The room decor was elegant and the bed was wonderful after a long trip. Coffee and a welcome bottle of Prosecco were also waiting for us. The view is really, truly right on the canal. It's fantastic but surprisingly quiet at night, likely due to the excellent windows We took the water taxi to the San Marco Square then walked back and it was about a 30 minute walk with beautiful shops and restaurants almost the entire way. Final note, the breakfast was a very good value with a diverse selection and excellent coffee. We recommend this hotel wholeheartedly.

Best Western Hotel Tritone - Bw Hotel Tritone Camera Deluxe Tripla

Best Western Hotel Tritone

(4 reviews)

€€

Stayed here for one night after the cruise. The room was very nice but they need to add usb ports…read morenear the bed but there were none anywhere in the room

PROS- Only one block from the train station at Mestre. Helpful front desk. 24 hr so-so coffee/hot…read morewater machine in lobby. (hot drinks in plastic cups). 2 PCs for guests in lobby. Big breakfast array included in room price. 7th floor room had sliding doors to a balcony - no great view, but still nice to have more space for a small room. NICE toiletries in bathroom. I got sick while I was there, and they let me take a pot of hot water up to my room with teabags, so I was able to keep making tea in the room with hot water from the lobby machine. Fridge - handy as there is a grocery store down the street (right out of the hotel, next right on main street that goes to downtown Mestre). CONS - AC set on very cold, and you can turn it down or off, but every time I came back to my room it had reset itself to very cold. Bed ok - a little hard. Elevators are slow. One seems more reliable than the other, but allow a few extra minutes. For bus to Treviso, desk person told me I had to go to the bus depot down the street. She was wrong. The stop for the Bari shuttle (10 euros) to Treviso is right outside a ticket office around the corner on the main street. There is a permanent bus stop sign that says Bari. No ATM in hotel. If you don't want to use the one at the train station, you must walk 15 min into Mestre. (That is, the reason not to use the ATM at the train station is that people are advised to be very careful at stations for pickpockets, etc.)

The St. Regis Venice - Breakfast service is amazing!! Highly recommend the b waffle! Yummmo

The St. Regis Venice

(22 reviews)

My wife and i stayed at The St. Regis. It was a beautiful hotel. Built in the 1800s and renovated…read morein 2019. The hotel was beautiful. Very kind staff. Walking distance from everything you want in Venice. They gave us a free bottle of Bellini when we checked in. Great breakfast buffet right on the water, that was included with our room for being Marriott elite members. This has to be one of the nicest best hotels in Venice. The only somewhat downside is that because this is such a nice hotel, room service and the food options at the hotel are completely overpriced. But that's the case almost everything in Venice from what we saw. If there was some more reasonable food and beverage options at this hotel i would have given it 5 stars

We came here for a few nights recently and got there right at the absolute BEST time, as the…read moreweather right before our stay was rainy and cold and on our date of departure, it was cloudy and cold.  This hotel is amazing to enjoy during nice, sunny weather!!  Sitting outside overlooking the Grand Canal while enjoying wine, bubbles, cocktails, or even morning breakfast was something we enjoyed multiple times per day!   Since we had never been to Venice we didn't know how to get from the train station to this hotel, but a quick call with the concierge staff helped immensely!  They literally directed us via phone to exactly where to go, which private boat taxi stand to go to.  Once our boat pulled up, they were all waiting outside on the dock for us!  They helped us off the boat, welcomed us to the St Regis, and immediately took our luggage from the boat.  (FYI - Be sure to budget for these private taxis, they're rather expen$ive!  This one from the train station was 88eu.  One from Burano to here is about 170eu, and one from here to the VCE airport is 160eu)   A staff member took us straight to check-in, where a nice young lady immediately checked us in, providing all the necessary information we needed and then a butler took us to our room.  We had a partial Grand Canal view room, which was a slight upgrade from the basic room.  The butler reviewed the entire property with us prior to taking us to the room, such as showing us their bar, restaurant, patio, quiet room, etc.  She then took us to our room which was very nicely furnished.  The bathroom was amazing, spacious, and had heated floors!  The shower was huge, with a seat and large bath sheets in the shower area hanging on towel warmers.  The bed was very comfy and the linens were perfect.   This property is located perfectly to see so much from it as well as be able to walk nearly anywhere on the island in about 20 minutes max.  Of course, they have their private large boat dock on the Grand Canal, where you can get a water taxi to take you anywhere you want also.  All the shopping you might want to do (Prada, Tiffany, Armani, etc) is a very quick few minutes walk away.   The staff were all very pleasant and helpful.  Their concierge service is 24x7 and they are a wealth of information.  They are busy, so fortunately there were always two at the counter, but plenty of others you could talk to if you had a question or a need.  The onsite restaurant and bar were excellent, and there are numerous other dining and drinking options within a short walking distance.   This was an amazing experience, one we'll definitely want to come back and enjoy again!

Hotel Plaza - hotels - Updated October 2026

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