I didn't even get to stay at this hotel because my Lufthansa flight got cancelled, due to an…read moreemployee strike. I made reservations back in December and paid for the hotel stay back in December. I was supposed to be in Rome this week. This hotel does not refund your money even when your flight and entire vacation plans are cancelled by outside forces. Good lesson, don't make reservations at this hotel because you will not receive a refund, even when your entire vacation is cancelled. I recommend making reservations anywhere else, at any other hotel.

Beware! This Hotel May Steal You Money!…read more Be warned, this hotel refused to give me a refund for a seven night stay I had booked and paid for several months before when I was unable to arrive in Rome due to the fact that the pilots from the airline I was flying went on strike. As you can see from my reviews about hotels on this site, I travel a lot. So, I understand the way a good and honorable hotel will treat their customers. And, this is not it! To tell my story, approximately thirty-six hours before I was to fly to Rome, I get a notice from Lufthansa Airlines that they were experiencing a strike, and my flight had been cancelled. As this occurred last minute, I could not find another flight to get me to Rome on time. Due to this fact, I contacted River Palace Hotel with this information and asked for a refund. Here is their reply. "Thank you for your message and for informing us about your situation. We are sorry to hear about the disruption to your travel plans due to the flight cancellation. Unfortunately, according to the terms and conditions of your booking, the reservation is non-refundable. However, we can provide you with a confirmation of your booking, including all applicable terms and conditions. You may use this documentation to submit a claim with your travel insurance or the airline in order to request reimbursement of the costs. We understand the inconvenience this situation may cause and remain at your disposal should you need any further assistance. Kind regards, Tetyana Filyants Deputy Manager" As nice as that message sounds, this means they are keeping approximately two-thousand dollars of my money. I believe we can all understand that is simply the wrong way to do business. There is absolutely no reason that they cannot refund my money. And, no excuse they claim will make their decision just, decent, or acceptable. They are STEALING my money simply because of a situation that was completely out of my control! Keep this in mind, as it may happen to you if you book a room at this hotel.

We were given a ridiculously small room where the space between the bed and the desk was 10 inches…read more I wanted to take away the chair but couldn't because the space was too tight. The front desk clerk wouldn't let us in early because we booked with Expedia. We were there 15 years ago. Sadly a great let down. Breakfast was very good but crowded. I wouldn't stay there again. The lobby elevator only begins after 3 stairs

Hotel was booked thru a travel agency package and I probably would not have selected this hotel…read more With that being said, the hotel is close to the Rome Train Station and one of the stops for the pink hop on and off bus tours. Plenty of restaurants near by and all the taxis me took were able to locate the hotel. The major sites ( the Colosseum, Trevi fountain and Vatican) were all within a 20min taxi ride. We were in room 412 which accommodates 3 travelers with a queen/king bed and a chair that's converted to a single cot/bed. The beds were very very hard as were the pillows. Complimentary toiletries- toothbrush, razor, shower caps, Q tips..etc. Along with tea & coffee are provided. The mini fridge is stocked with soda, water and beer. There is No central air or any kind of air available so if you run hot bring a fan! Front desk advised us to open the window which worked for a bit but then cigarette smoke would waft in forcing us to close the window. Water temperature and pressure was probably one of the best I have ever had staying in a hotel. All the staff were great and spoke English. There is a breakfast buffet every morning (this was included in our booking) with a wide variety of items to choose from.

Best sleep!!! Rome…read moreis home. I've been coming here for over a decade. Spent over 6 -12 months here. Family is here. Even had a cool apartment in busiest shopping street!! This time around I wanted to stay in a hotel! And I've stayed at the hotel Albergo next door last year. Saw the roof top of this spot from my room! It was magic! So here I am!! Location: in old town! And behind pantheon! It's my favorite location next to via delcorso! I love being able to wake up and see the Pantheton!! Or walk up to it. And since it's in the back, it's never as insanely busy! The best part: the bed! It is a "fancy" hotel. They have men in suits directing traffic for Uber's/ taxis. My Uber eats! Fancy, a little uptight and have that rude undertone but once you open your mouth (conversate in Italian) you're oh so welcome! I've spent a week in Rome this time without plans! Stayed here for a few nights and moved on to the hotel Santa chiara next door since they were sold out! Love being able to compared the rooms. Probably stick to Santa chiara next time though. 1/3 cheaper minus all the huge /luxurious amenities!! No massive meeting room, no restaurant or roof top garden there! Less weddings and crowd!! It was a little too crowded here for my liking. Best sleep though!!

To put it simply - stay here! It is close to many of the main sightseeing spots, but is tucked away…read moreon a quiet street, so you don't feel crowded by tourists. The front desk is helpful and will get you what you need. They gave us a free upgrade to a larger room. We had initially booked a second Rome hotel for later in the week (we went to Florence and Venice for a few days). We loved it so much we wanted to return. When we asked if they had rooms available for our return date, they gave us the upgraded room again, and only charged us for a small room. We didn't even think to ask for that and it was very sweet. Exceptional customer service, cleanliness and decor! Oh- and turns out that Pablo Picasso has stayed here too!

Hotel Majestic is old and definitely shows its age, but the wonderful service, large rooms, and…read moreextra niceties really made our 5-night stay 5 stars. Our room with king-size bed had a high ceiling, marble bathroom, wood floors, and a window that opened to Via Vittorio Veneto. Housekeeping came twice a day and as needed. Each day, 2 free waters (1 still & 1 sparkling) were provided as well as new toiletries and fresh linens. In the room, were two comfy thick bathrobes, a shoe horn, safe, umbrella, and small fridge plus a small sitting area by the windows. We had no problem with WiFi on multiple devices at the same time. The front desk, doorman, and bell service teams where top notch and spoke comfortable English. Sure the location, fancy marble floors, and elaborate vibrant decor were nice, but it was the consistent and genuinely pleasant service-oriented attitude of the staff that made Hotel Majestic most comfortable. We didn't take advantage of room service, the bar, or breakfast; however, I'm fairly confident each would of featured stellar service with smiles. A few negatives are mostly related to the age of the hotel. Noise from the street and the neighborhood was loud until about midnight. Luckily, we brought earplugs if sleeping early. Also, the bathroom had some type of leak after using the sink or shower that we quickly toweled up each night. Overall, Hotel Majestic provided us a safe, convenient, and comfortable 5-night stay made wonderful thanks to 5-star service and experience.

This is now closed , in its day it was probably special but time caught up with it. Wasn't great at…read morethe end

We have stayed at this hotel on two occasions- twenty years apart…read more The view of St Peter's is amazing. If you walk out the front door, St Peter's is just across the street. What a view! The rooms are not huge, but they are spotless. They definitely give off a pride of ownership. The only complaint is the tripping hazard as the bathroom floor is several inches higher than the rest of the room. The staff is friendly and helpful. Security: You need to be buzzed into the hotel. I don't see how security can be better than what is in place. There is a roof top restaurant. The food is quite good. As a bonus, the view is amazing.

Honestly an amazing find…read more Literally across the street from St. Peter's Basilica. Price was very reasonable for a Friday night in a 'king' bed. They push two doubles together so it may be listed as a Double Deluxe when you book. Check in is at 2pm, but they will hold your luggage at the front desk if you arrive early. We went into St. Peter's and then went about two blocks away for some of the best pizza we have ever had at La Pilotta di Mario. The room is spacious for European and Roman standards. The bathroom is efficient, with a toilet, bidet, sink, and stand shower. Our room did not have much of a view, but we are excited to try out the terrace view later tonight.

This hotel is across the street from a murder site; Julius Caesar's murder site! It's pretty cool…read moreto say that's where we were staying. The hotel wasn't actually where we had booked, but that's ok because this one wasn't far from the original hotel and it still had air conditioning. With the heat wave going on, we needed the air conditioning. You enter through a courtyard and our room was through a common area that doesn't look like a seating area but not sure what else it could be. The bathroom was nice with the rain shower and cool led lights! Our windows opened out into the courtyard and the ceiling was high, so despite the small area, the room felt spacious. There is a small elevator but it can only fit one person at a time. It's better to take the stairs anyway. We didn't try the breakfast, as it was an extra charge. I appreciate that the staff spoke English, but always be polite and greet them in Italian when you approach the front desk. The location, besides the murder site, was close to the Pantheon, Piazza Navona, Trevi Fountain, and Spanish Steps. My roomie didn't check to see how far the metro was from our place, but I think it was a little out of the way. I would stay here again.

Incredible hotel and staff. Room is beautiful and service for bar was wonderful. Free espresso or…read morechampagne. The views from our room faced the popular square

Nice small hotel just a couple of blocks from Via Veneto with easy access to Barberini metro stop…read more Rooms are small but not cramped - we had two rooms for our family of four (two tall teenage sons). Plenty of closet and drawer space if you want to unpack. Ample breakfast is included with delicious coffee, sliced meats and cheeses, pastries, fruit, and eggs. Friendly hotel staff who all speak good English. Free wifi available to hotel guests - it worked fine during our stay, although sometimes it was very slow to sign in. Loved the view from our room overlooking Via Ludovisi. Hotel is walking distance to Borghese Villa and Spanish Steps. During the course of our stay, we never took a taxi other than to and from the airport - we walked or took the metro everywhere. Only downside is that restaurants and cafes near the hotel are on the expensive side because of its location near Via Veneto. We paid 139 Euro per night - a bit pricey but a good value for the location in a quiet and safe neighborhood which allowed us to walk everywhere.

This hotel is a skip for me and I'll tell you why…read more.. The location is great and I think that's the main attraction to this place, because you can easily access public transport in walking distance minutes. Their prices are not cheap so you would think it would be decent but honestly this place is super runed down, it looks outdated and it's not very clean, the rooms are tiny and ugly :x , not many places to plug and charge your electronics, the bathroom sink has no space for toiletries and the hanger for the towels were unbelievably high (I'm 5'2). Their beds were so hard and uncomfortable, and their pillows were super flat lol (it's funny to me now but it wasn't when I tried to sleep -_-) The floor looked like it hasn't been cleaned, it was dusty and just looked dirty. The room did come with complimentary water so there's that lol, and we also had complimentary breakfast which is probably the best thing they have to offer cuz that breakfast had a great selection! The staff were great, all very very friendly so it breaks my heart to give it such a poor rating but I don't think it's worth it.

The hotel is in good location to the plaza novana, the Trevi fountain, Spanish steps, and the…read morepantheon. To get here we splurged for the hotel to arrange car service for 50€ prior to our trip; it was sooo worth it!! It's quite modern inside. It includes free wifi & breakfast; eggs, pastries, and yogurt. The rooms are small and don't have a privately sectioned off bathroom but they have a bidet & a great shower. Bring your own shampoo because the kind they offer here doesn't lather. I however was annoyed at the large sound of all day construction happening outside our window. Unf the hotels haven't turned their ac on yet so we had to open our windows, but not too much so the pigeons outside our window didn't accidentally fly in. The noise was also annoying. Helpful service though! They're very available by email and we're so grateful that they were willing to charge our cc to mail our iPad that we left at the hotel to our next hotel.

Tastes differ, but I personally liked the room in this hotel very much: I had a small terrace with…read morea gorgeous view of the Roman roof gardens and rooftops that I really enjoyed in the early mornings and in the evening. True, the room was not big, the shower: same, so I guess it was the terrace that did it for me. The whole area downstairs is also very elegantly made and decorated, and I enjoyed the quiet breakfast. The location is also great: right in the centre, but very quiet in the mornings. I went to the Piazza Navona at 7 a.m. and found myself all alone - apart from a sleeping drunk on a bench. Food in the restaurants in the neighborhood was a discovery