This hotel is a SCAM. The people at the desk speak zero English, but the English they do speak is all to lead you into the scam they have set up with the rest of the city. They advertised to have parking on the website, but the parking structure they led us to was still under construction and not yet built. We drove around for 3 hours looking for parking, their response is you can find parking on the street, yeah if you live here and have a permanent pass. The people at the desk are there to speak to other Czech speaking people, because no one else would visit this city, if they're smart. Oh and we returned to the lovely hotel after being scammed on the Metro when two guys came up and harassed us, after saying our tickets were invalid, and demanded 90$, wow how does anyone visit here? Maybe that could of been avoided, when later we came to find out the hotel sells Metro tickets and explains the process, maybe they could have mentioned that when we asked them 5 seperate times? I'm a very forgiving person, and my dad is the most patient man on earth and he demanded we leave. We cut our trip short 2 days early to get the hell out of Prague, the people are bitter and they make it clear they hate tourists, there's more examples for that too. No problem there, we won't be back. read more