This review is of the restaurant inside the hotel. I've eaten here twice and both times the service…read moreand food were excellent. The restaurant and hotel entrance area are very well kept. Both times I've come the restaurant was not busy. They don't have a large menu but do Officer the standard salads, meats, and soup options.

From the owner: Hotel Mercure Toruń Centrum jest położony w centrum miasta, blisko starówki i miejsca narodzin…read moreMikołaja Kopernika. Do dyspozycji gości hotelu jest 5 apartamentów i 105 komfortowych pokoi jedno- i dwuosobowych. Pokoje są wyposażone w szybkie łącze internetowe, telefon, radio, minibar i telewizję satelitarną (za dodatkową opłatą). Na terenie hotelu znajduje się także 6 w pełni wyposażonych, nowoczesnych sal konferencyjnych oraz restauracja Solaris serwująca dania kuchni polskiej i europejskiej.

(Review actually from 18 Sept. 2011, copying over from elsewhere.)…read more This places makes me happy and restores my faith in people. I've read that the Polish pride themselves on being excellent hosts, and Pod Czarną Różą demonstrates that well. This is a hotel with a bed and breakfast feel and a prime location. It's near the clubs, which aren't my thing any more, but it's also near the water, near the leaning tower, near cafes, near the square, near NCU... This isn't a technical five-star hotel. It doesn't satisfy some list of check boxes. It's not cookie cutter. There's character. You'll trip on the ledge at your room's door. You might worry a bit on the tight stairs. The floor creaks as an older building should. The shower's European, so beware of cracking your elbows. All this, and they have a real iron you can use. Seriously, silly "business" hotels, why can't you get this right? The staff went above and beyond. I needed to check out at 5am, and they not only accomodated me but also volunteered to help with my missed breakfast. One lady provided an excellent suggestion for dinner, Oberza two doors down. They always welcomed me with smiles, even with my sad attempts at phrasebook Polish. Perhaps I'd feel differently if I were lodged in the newer building, but my stay in the older one was utterly delightful. And extremely inexpensive. Oh, and there is a jar of Nutella on every breakfast table.

Excellent hotel first off, the customer service jumps through hoops to take care of you from…read morecheckin, room, food, amenities to checking out. I stayed here for 2wks and I enjoyed my time. The facility is clean with coffee (espresso) and water being offered all day. Only negatives where inside the rooms, there is no wash cloths, bring your own and there is a single plug in block on the desk. Bring a long cable to place your electronics on your nightstand. Highly recommend as it is next to Torun downtown (walking, water front, restaurants and museums)

We came to this hotel with a tour. Air condition is not waiting. First they informed us that it is…read morebroken and they have asked technician to come and fix it. However, the A/C was never fixed (not only for us but also for the rest of group).

Very nice,clean and friendly place. Located in old city in the heart of toruń.Close to restaurants…read moreand all the attractions gothic Torun can offer.If you are traveling with your Family you will find double,triple and quadruple room with and without own bathroom.

This was the only hotel available for us that was pet-friendly and it advertised being 20 minutes…read moreaway from the main attractions so we expected to have to use Lime/Bolt scooters to get around. That was not the case. This location is about a 5-10minute walk to EVERYTHING. It has private gated parking (25zł a night) behind the hotel so its well secure, a security staff member on-site as well, and is very clean! We were pleasantly surprised. My only issue was rhat the beds were european style (VERY FIRM) so I could not sleep on them. Howver, I did enjoy the ikea pull-out couch which was super comfortable. Bring your humidifier though because the lack of air circulation and dryness just sucks the moisture right out of you in October. It is literally a 2 block walk away from the Castle walls and ruins. Its about 4 blocks away from the "Main" square but there are two squares in town. The one square is around the corner from the hotel front and has Sunday markets! I love that this hotel is pet friendly but it has a lot of fees attached so thats another reason for the lack of stars. Pay for parking inside or the machine will try to make you pay for a non-hotel guest rate. Also, the shower is small and the location of the toilet paper holder is bad. I kept hitting my elbow on it, causing the toilet paper to fall off and roll behind the toilet. The room itself is spacious so they could have made more room in the bathroom for a walk-in shower. Otherwise, we will stay here again if our friends want to come back. No issues with our two dogs.

Our hotel while visiting Torun. Will need a taxi from the main train station, but I believe our…read morefare was only about 13 złoty or $4 USD. Very walkable to the main/medieval city. I recommend the hotel's breakfast buffet - a really good value and excellent meal to start your day. We had a few hiccups with our room key, though easily remedied at the front desk. Clean and quiet - very friendly and attentive staff.

For our visit to Torun, we picked our hotel just outside the very center of the city. Regarding the…read morefacilities, the place was by far the nicest hotel we had in Poland! In the evening we could enjoy for free the included cinema and jaccuzzi and it's only a ten minutes walk away from the marvellous city center! In Belgium they offer one day boat cruises to York in the UK, which is a old town that the English are very proud of to show to tourists. But honestly, it's by far not as nice as Torun! That's my humble opinion. So if you can combine that with a very fancy hotel like Hotel Filmar, which is by the way very cheap for Western standards, you are much better off! The breakfast buffet that we enjoyed there was also by far the best and wealthy one that we enjoyed in Poland! Very advisable place to stay!