I have been a long time yogi at Moksha Yoga Markham and I absolutely enjoyed the classes, the…read moreinstructors, and the well-maintained studio. Since the move to Aurora, I'm so glad there is a Moksha Yoga here :D!! This studio is not affiliated with other Moksha Yoga; hence, you can take advantage of the One month Introductory Special again for unlimited classes! You get to try out different instructors and a variety of classes (Moksha Flow, Moksha Music, Vinyasa Flow, Hatha, Barre, Restorative, just to name a few!) Karma class is offered on every Friday night... by donations of $10 cash only. Funds go to local charities each month. Great for non-members who just want to drop-in! Even if you are a member with passes, you are still require to pay... for a good cause, why not? :) First couple of yoga classes was with the Moksha instructor, Jessica D. Absolutely enjoyed her classes, and she has a beautiful and mesmerising singing voice ^_^ Can't wait to check out more classes during this summer month! This Yin class with Crystal Bowls sounds interesting ;)

It's a whole different vibe here (from the birchmount location). There are two receptionists and…read morethey have two rooms: one heated and one regular. There's lots of parking at this place, and the heated room is MASSIVE! No need to stress about parking and rushing for 15mins early to get your favourite spot. The change room isn't as modern, but it's clean! They have a filtered tap by the sink. The one at Birchmount is a fancy filter! They have many many lockers. However, BYOL - bring your own lock! I will be back with an updated review at the end of the month, as I have signed up for their introductory month.

Terrible experience at LA Aurora that has left me quite frustrated. It was a cold, snowy Saturday…read moremorning on this Februray when I arrived at LA Aurora as a premium member, accompanied by a guest who was there for a dance class. Unfortunately, I couldn't find any parking spots, and since my guest was running late for the class, I decided to temporarily park in front of the entrance to accompany her inside first. After I scanned my barcode using the app, I planned to head back out and search for parking again. However, when I returned, my guest told me that Faye, the assistant manager of membership, had tried to stop her and threatened to cancel her membership. I was really shocked to hear this, especially since my guest hadn't been disrespectful at all; she was simply a bit unpatient about the class starting. Then, the following Monday, I received an email stating that my membership had been canceled, without any prior notice or communication. I found this extremely aggressive and unprofessional. When I asked Faye why my membership was canceled, she claimed it was because I didn't work out alongside my guest. I tried to explain my parking situation, but she didn't seem to care. I even asked for clarification on whether there's a policy about returning to your car for necessary items, but I didn't get any clear answer. It felt like she was abusing her authority to cancel memberships without valid reasons. I then reached out to the membership manager, hoping to resolve this issue. However, it seemed like there's a significant lack of accountability in their team. The manager said they see over a thousand members every day and are trying to prevent unauthorized access. But this wasn't my situation at all, and he seemed not interested in my concerns. When I requested a refund for my last month's deposit, the remaining balance on my annual membership (which has over nine months left), and the unused days of the canceled month, I felt like my concerns were being kicked around and they treat me like a fool. Because of all this, I have to file formal complaints with Consumer Ontario and the Better Business Bureau, but I still haven't received any refund. The most ridiculous part that the feedback from the organization claimed I used my membership too frequently, and that was their excuse for denying my refund LOL At this point, I'm feeling quite lost and unsure about how to get my money back. I would really appreciate any assistance or guidance anyone can provide.

I would give them zero stars for the extremely bad experience I had with LA Fitness at this…read morelocation. The staff emailed me the agreement, and in the signature area, they signed my name and used initials that aren't even mine. I left a message for that person to express my disapproval of them signing on my behalf. That person did respond with an apology and agreed to fix it when I came in. However, when I arrived, I discovered a discrepancy in the price, so I decided not to proceed. Then, I found out I had already been charged. I demanded a refund and was called a liar and a scammer by the employee. It took 14 days to receive my membership refund, and for the trainer, they deducted $62.15.