6 months ago I purchased a radiator. After their one day wait the part was broken. I exchanged it…read more the radiator failed. I ordered a new one. once again had to wait a day. The part was obviously broken visually again. I asked for my money back. she then proceeded to tell me it's my fault this happened. The lady is rude everytime as well and should not be in customer service.

The woman who took my part order was rude and seemed to have a problem if you don't know exactly…read morewhat you want , she has a problem helping you get it. I have a truck I knew nothing about and just needed a rim for a spare. She was combative and rude to help you find the part because I didn't know exact what rim. They did get the right part and prompt.. That the good thing.

these people are a damn joke went to get a trans for a 06 Malibu they gavee a trans to a 06 g6…read morewhich yea it fits here's where the problem is it had the wrong torq converter the sticker said it's from a 2019 .The. I went to go get the old one out the core without checking i put the suppsed old on in went to put the trans in. then it was a 1/8 of a inch gap between the engine and trans I tried to tighten the bolts up and the top hook using snapped. pissed off I lowered it and the torq converse was hard to spin. when I pulled it out it had the same sticker 2019 now mind you. this trans from the o6 Malibu never had a sticker it was stamped they again gave me the wrong torq converter. them they wanna try to blame me. no dummys yall yet again gave me the wrong torq the torq converter from the original trans i brought in didn't have a 2019 sticker which brings to question are they snickering there own shit. never go here for shit period Cory a damn moron.

They have a great selection of salvage cars. The staff were super helpful. They didn't have one of…read morethe items we were looking for, but still went through the trouble of locating it at another salvage yard. Great yard with even better staff.

Recently I was driving thru Toledo on my way to vacation with my husband, 6 year old, and 2 year…read moreold twins when a small piece fell off my van. This piece took my van out of commission, we went to O'Reilly in the hopes of a quick fix. Unfortunately they didn't have the exact part we needed and since it was after 7 their distribution center closed. While I attempted to entertain the three little kids the O'Rielly associate, Benny, went way above and beyond for us. He went to home depot in search of a part that would be a temporary fix, with no luck. He drove my husband to AutoZone, again with no luck. We spent basically four hours with Benny trying to find some way to fix our van and be on our way. Sadly we had to delay our trip and spend the night in Toledo, but they had the part for us early in the morning and directed us to someone who could properly attach the part for free. Benny and Eddy at O'Reilly made a terrible situation much better than it would have been otherwise. I only wish I lived in the vicinity so I could frequent the store for all my auto parts needs.

Stopped in to get ball bearings. He asked why I needed them and I said for a school project. Was…read moretold to go to a craft store to find ball bearings, but i was not surprised the craft store didn't have any! It seemed weird they didn't have any so when I got home I called autp store to see if they carried them and that guy said yes. Headed back out again to the store. By this time I was upset. They then told me they did not have anything or anything like it. I would never return. Who tells someone to go to a craft store for ball bearings? We were making a turbine, not a flower arrangement.

Quick and thorough service. Pleasant staff. Waited in their break room and it was all I could do…read moreto keep from cleaning it. Quite dirty. They need to invest in a weekly cleaning service. ‍

My sister and I took a 570 mile road trip to Port Clinton from just outside of Asheville, NC, on…read moreFriday, 10/8/21. We were driving back to our childhood home in northern Ohio to attend our mother's memorial service the following day. Just before arriving in Port Clinton, we noticed a terrible noise when applying the brakes. The next morning, I decided to try to get my car repaired. My brother laughed at me, and said, "good luck getting you car fixed in Port Clinton on a Saturday." I decided to give it a try. Luckily, I stopped by Lakeland Auto & Marine. They took the time to diagnose and then repair my vehicle. These folks are so professional, and actually care about the people they serve. I can't praise them enough. Thanks so much, Lakeland Auto & Marine. You rock!

Don't take your car here if you are a serious track day enthusiast. These guys are amateurs and…read moreyou should not trust them with your car. I had Aaron put racing brake fluid and oil, but forgot to put the cap back on the brake fluid! The only reason this wasn't total disaster is because I take my car to the track on a trailer. Tech inspectors at the race track caught it and we all had a good laugh at my mechanic's expense!! That would have been an excusable mistake but now I found out he over-torqued my oil pan bolt and stripped the threads. Now I have to spend almost 3k to get it replaced and I've had to cancel my next track event while I wait on the back ordered part. I left him a message with an opportunity to make this right and have not gotten any response. Don't let this hack touch your car.

Just had them flash my '23 Civic Si, and I couldn't be happier. Aaron was extremely knowledgeable…read moreand answered all my questions. The car feels absolutely great, and I'll definitely be back for any future upgrades. Highly recommend!

Based on the reviews I am sad that my friend called them when she needed a Jump start from her…read moredriveway. They had no idea that she could work on her own car and she is not stupid. They crossed the positive and negatives in front of her excepting that she would just say, gee, I guess I need a new battery and what else do you recommend? They never stopped with the relentless of lies! Her car just needed a jumpstart and they disabled her key fob and tried to charge her to reprogram it! I believe they will be prosecuted and jailed! Stay very far away from this disgusting person!

The staff is rude, claimed the owner was dead 2 weeks ago. i had gone to get a simple starter they…read moresaid they had it multiple times and didn't then kept ours, gave us our starter claiming it was the one they pulled. it cost $40, we asked for a refund they said we had to bring the starter back, got the refund and no starter, grabbed one from Autozone and had to pay a $40 core charge because I did not have the old starter. I was basically robbed. i'd give 0 stars if I could.

Had a great experience today at AAA on Sylvania. Ryan was very polite and helpful. Made me feel…read morewelcome while I waited on tires to be installed. Also witnessed him help other customers as well while I was waiting and he was just as helpful with them. Definitely recommend!

Fast and friendly service. Got me in and out in under an hour for an oil change. Competitively…read morepriced compared to others in the area for full synthetic.

30 below zero and car wouldn't start. Needed a tow. When they towed it to the shop and took it off…read morethe truck, the car started right up. They suggested that spark plugs may be a bit old and should be replaced. Sure. Spark plugs are @ $5 each and quick installation. Why not... Go ahead. NEVER ASSUME you will be treated fairly -- our costly mistake. --- Schaad's charged $23.71 for each of the FOUR spark plugs that could be baught at auto store for less than $10. Total for four = $94.84 Then they charged $125.00 to put the four spark plugs in. ----- Cost of the Tow was $65 ----- They broke the gas latch in the process of all of this. They ordered the part, we brought the car back and they fix it for free. They were very friendly and I was hoping to use them in the future for other vehicles. Instead, I've told my six sisters, their husbands and my two brothers about the $23.71 spark plugs. There are 18 nephew and nieces + spouses over the age of 25 that live in the area also. That is just my side of the family. We make it a point to share our experiences good or bad. Places to go to and use and those places to avoid and tell others to avoid. I don't mind anyone making money/a living. I even pay a bit extra for family owned and local businesses. But I will warn anyone and everyone to avoid those who take advantage (i.e., $23.71 for a single spark plug to go on an old, cheap car). Those are the places you AVOID. ---------- You Have Been Warned ---------- 1 Star for Towing in less than 30 minutes 1 Star for Quick phone response and friendliness

Josh and Joe always take great care of my cars. These guys are always a huge help. They find the…read moreproblem and get it fixed quickly and correctly every time. I don't trust my vehicles to anyone else. I recently brought in a used car I was looking to purchase and they inspected it bumper to bumper saving me potentially thousands in unwanted repair costs. Bottom line - they do great work at a great price.