I booked a service with KM Heating and Cooling for my Bonaire ducted heater, which occasionally…read morerequired a power cycle to start. The unit is under the house. The technician, Josh, provided an absurd diagnosis, claiming that repositioning the switch would resolve the issue because my body heat near the unit was somehow affecting it. This explanation is utterly nonsensical and demonstrates a lack of expertise. Not only was the call-out fee very priced, but the service was also unprofessional and ineffective. Save your time and money--avoid this company at any costs.

winters has started in Melbourne, So I bought a new hydronic heating system In such a situation, I…read moreneeded a good and professional heating service provider and my search ended on KM Heating and Cooling professionals. So finally I got my system installed. And yes, I wanna say one thing more your service was very good. Thank You !!!

Sean went to my rental property to check and service my heater. The next day he invoiced me for…read moredisconnecting my heater. Said that it was subject to recall. It took me one minute to call the manufacturer and find my heater was not part of the recall. He did not reply to my texts, emails or answer my phone calls when I asked him to go and reconnect the heater. Some basic communication when he was on site would have avoided his mistake. Also a shame he is not willing to own his mistake and make it right. Now I have to go through the rigmarole of going through Consumer Affairs/VCAT to have my heater reconnected. Unprofessional, uncommunicative and not willing to own up to his mistake and rectify it.

From the owner: Small plumbing business based in Melbourne, working for only the general public on all maintenance…read moreproblems and specialising in gas dyagnostics.

Unprofessional, untrained plumber and overpriced. Try to avoid this company at all cost.read more

We recently had a valve replaced on our aquamax gas hot water system. Way too expensive. 98.50…read morecall out fee. Over $350 was the bill, we were absolutely shocked. Never again with such an expensive company!