A purse wasn't properly fastened to the rack, so we picked it up and brought it to the counter. The…read moreemployee said "Next time you need to wait for us!" We explained that it wasn't properly fastened. She then did not check out at the counter but said: "You need to wait in line for someone to help you!" She was extremely rude. The product was good quality. The service was poor.

Shelves were practically empty!…read more My friend and I went in to look around and we thought the store was closing for good because the shelves were so empty. Although I did find a couple of cute things I'm not sure I'd go back due to the lack of inventory. We asked the clerk if the store was closing and she said no. She said everything was empty because they're clearing out the excess items from Christmas time, making room for more and new items. If that's the case they need to hire a new store manager because it was ridiculously empty and it looked like the final week of a mass closeout sale. Head over to Marshalls. That store was fully stocked.

Very nice shop. I have been here a few times with my wife. she loves it here and they hand make a…read morelot of jewelry. Very reasonable pricing and very delightful staff. I love living in a small town that has shops like this. They repair jewelry there too, or at least did for me. Thank you!

disappointed in the service I received in-store today. A friend and I came across this great little…read moreshop while visiting town for a conference and purchased a necklace for $65, and a few other items. Before we left we realized the chain was too short and asked if they had alternate chains or a matching extender. They did not (totally fine) so we asked to return the item. The sales associate said they would only return for store credit even though we hadn't even left the store after the initial purchase before realizing the chain wouldn't work. We indicated we were from out of town and couldn't use a store credit but she wouldn't provide a refund and when I mentioned that was an odd policy considering we had the receipt and had just purchased she gave me a snotty look. So.... Great store, very disappointed with the return policy and service and will not encourage other conference goers to shop there.

This is a wonderful place to get new shoes or have your shoes fixed. The staff is kind and…read moreattentive. They have a good selection of shoes and accessories.

They made magic happen so my boots would zip up in time for the Eras Tour! Life savers!!read more

Looks like a good thrift store, but when I went by yesterday at 5:30 it was closed. Beware of…read morevariable hours of operation.

We had the BEST experience at Sweetheart Bridal yesterday they were kind, listened to me and…read moredid not rush us at all! I had been to 2 other dress places in town and my experience here was so much better. We even left with the dress that looks so wonderful for me. Honestly I didn't expect to buy my wedding dress yesterday and yet I found the perfect one! Thank you so much. Highly recommend

I found the perfect wedding dress they were so nice and gave me so much time to think about what I…read morewanted and was in my budget

My hats off to Beth for this beautiful store!!! High end clothing at all price points so EVERONE…read morecan afford to purchase high quality items. Also unique items that you wont see worn by everyone on the street. A must see in downtown Wenatchee!

For many years now, I have felt that BI-Mart was the "Best buy in Town"!…read moreNot only for your everyday items, but especially so for the Sportsman in the family. A great group of very knowledgeable people that are definitely in the People Business.

For years I have supplemented my reloading supplies from here, augmented my 'sweets' supply, and…read moresimply grazed through the store looking for a bargain. Have found them, too. One can find lamp oil here.

I went to the East Wenatchee store yesterday looking for gardening hand tools--weed puller, hand…read morespade for potting, hand claw for tilling. I couldn't find anything because the store does not have signs on the isles. I returned to the cash register and asked the lady where the garden supplies are. She didn't know, but called a co-worker to help me. The co-worker said they don't have small hand tools...they only have large tools like shovels. How can a store specializing in gardening supplies not have hand tools?!?! I settled for a bag of blue Diamond Cat Food because it was a ripped and repaired bag for 20% off. The gal at the register couldn't find the QR code so had to call for the same co-worker, who in turn went to go to the cat food section to find the price. Finally, with the 20% discount, I paid the same price Walmart charges for the exact same product. The whole experience doesn't say much for this store. ----------------------------

This place has a lot of great items. The selection is pretty vast. The value can be good if you…read moreknow your prices and be careful of the bate and switch. They have racks of items on sale but mixed in every sale rack are items that are not. The signage is not clear about the sale. You might think the item is $29.99 on sale but the reality is they pepper the rack with full price items at $50. They do not apologize nor do they fix the problem when brought to their attention. All said if you have a lot of time to run back and forth to the register to see if an item is actually on sale then it's a good place.

The best in the west - thank you for always being there for us! Neil is the best and we love the…read moreservice!

These Folks have ALWAYS gone over and above whatever was expected. Craig has been a real blessing…read morewhen we needed help with our community projects. We can't give enough stars or ratings greater than a 10. A 20 plus isn't enough

great staff I even replied when the guy at the counter said welcome inread more

Large selection of footwear with plenty of styles and colors to choose from. The store is kept in…read morereasonably good condition and well stocked with will known brands such as Clarks. I picked a bad day to drop in... One day before school started, not the stores fault, and the place was a zoo! Lol Most shoes are always discounted a little, not a big deal, and prices seem to me to be a bit high to start with. When in the marker for a new pair of clod hoppers I will generally include this store in my search.