If you've been to one Sportsman's you've been to them all. I don't really even remember where this…read moreone's at. Based on the picture. I'm going to say this was somewhere near Leavenworth Washington as I just did an improv hike and I needed a Camelback and a whistle / fire starter. Clearly I'm a fan of Sportsmans, as I tracked one down and bought my needed items from them.

I was in your East Wenatchee Store, when I was standing at the gun counter. I was waiting my turn,…read morewhen a redheaded employee with a beard took a gun from the case went to the computer to check inventory. While he was at the computer he pointed the firearm to his right. He pointed the firearm at me and the customers that who he was helping. I commented that he had just flagged me with a firearm. He shrugged his shoulders and kept on walking. He didn't apologize or say anything. It was the most disrespected i have ever felt in the store. Anyone that is handling firearms, with a trigger lock or not, should know the universal firearm rules. 1. Treat all firearms as loaded and always point in a safe direction. 2. Never point a firearm at anything you don't want to destroy or pay for. 3. Keep your finger indexed until you have sights on target and you have made the decision to fire. 4. Know your backstop and what lies beyond it. Your employee violated universal rules 1,2, 4. I don't know the condition of the firearm. I know that I was looking at the muzzle and that he was pointing toward the other customers and toward the corner of the store. This event occurred at approximately 1315 hours. You can review the camera footage and see what I am talking about. I also spoke to the fishing manager about the incident. I was very upset at the lack of respect. A simple sorry would have sufficed. I have Hunter Education Students that are better at muzzle control then this associate. I recommend he be fired for violating the firearm rules. If he has done it once, I am sure he has done it multiple times. I am not going to let this rest. This is not the way people need to be treated.

Great selection, fair prices, great people! Went twice in one day, ended up buying two pair of…read moreshoes and some other stuff. Layne is the best, and Hallie (spelling) is a top notch manager. Shop local!!

Excellent service…read more The owner followed up on my experience via email. I can tell that if there had been something wrong he would have made it right. It was such a pleasing experience I'll go out of my way to order my next pair through here rather than Amazon.

I needed some bathing suits for the next morning. Sign and…read morewebsite say closes at 9. At 8:30, the salesman locked the door. I knocked, so he stuck his head out and made eye contact; but then shut off the "open" sign. Really! Wouldn't let me and my two boys in!

I don't typically leave reviews, but even the smallest acts of good customer service needs to be…read moreraved about these days. Not sure if my sons new baseball pants will fit him. And he's at the age where a belt goes with the uniform. So I called Big 5 first thing, and Kylee (spelling?) answered the phone. I briefly asked if they had youth belts in stock right now. She was nice, had a helpful tone in her voice.. she said that according to their website they did but asked if she would like me to go check. And she put me down for a moment, and gave me detailed info about what colors were in stock, and different brands. She seemed genuinely to help me. And that goes along way these days. Thank you Kylee for taking the time to help me before I drove 20 miles to come check out your store !

We were looking for a fun adventure that the whole family could enjoy. My son had just turned 10…read moreand wanted to take one of his school buddies with him. We read the reviews online and called them to book our adventure. We were treated with kindness and respect from the time that we got there. We signed the requisite waivers and were told that the rapids head tamed down to class three which was very manageable and safe for the family. They outfit you with wet suits and boots and it's suggested that you bring your own hats, sunglasses and sunscreen. Our guy took the time to get to know all the folks that were in our group and arranged us in the raft, according to our age and abilities. My son and his friend sat towards the back of the raft, which turned out to be the safest and driest location. After a short walk-through of expectations and paddling instruction, we got underway. Smooth sailing for the 1st mile or so, and then we hit our first group of rapids. The guy did an outstanding job of keeping us afloat and telling us which side to paddle aggressively, and which side to back off on. Throughout the day, this continued and we hit several more aggressive rapids that were challenging, but a lot of fun. Photographers are located throughout the course and will get some great pictures of your group as you head down the river. They are available for purchase at the end. Overall, a great experience and a great day with osprey rafting company. Highly recommended!

After stopping at two of the ski/snowboard rental options in town, we decided to check out Osprey…read more Fantastic customer service and great prices. My family and I were treated with respect and attention to detail in the customer service received was excellent, even going out of their way to place phone calls to verify operation hours for the day for us on the hill. We will definitely recommend this location to all of our family and friends and will be stopping by again next time we are in the area. They do rental tubings in the summer to River flow and snow supplies in the winter for the nearby ski hill.

disappointed in the service I received in-store today. A friend and I came across this great little…read moreshop while visiting town for a conference and purchased a necklace for $65, and a few other items. Before we left we realized the chain was too short and asked if they had alternate chains or a matching extender. They did not (totally fine) so we asked to return the item. The sales associate said they would only return for store credit even though we hadn't even left the store after the initial purchase before realizing the chain wouldn't work. We indicated we were from out of town and couldn't use a store credit but she wouldn't provide a refund and when I mentioned that was an odd policy considering we had the receipt and had just purchased she gave me a snotty look. So.... Great store, very disappointed with the return policy and service and will not encourage other conference goers to shop there.

I have a friend that purchased a beautiful purse, came home and all her stuff didn't fit…read moreunfortunately. She went to return it and they were rude and said she couldn't. (They never told her you couldn't return it) they didn't apologize and basically said you can have store credit don't know what to tell you. It's really sad that small business's aren't taking care of locals