I hate to shop here. I used to love Kohls but this location has completely turned me off shopping…read morein store. Everyone that works at the return counter is so nasty with horrible attitudes. They complain about customers inconveniencing them and how much they hate doing Amazon returns or wasting bags wrapping every item for return. It's so unprofessional and disrespectful. After banning myself from this location for a year I decided to go back last week. I was hoping they employed new people but it's still the same people with bad attitudes. Back to only shopping online. I give them 2 stars because the store is always very organized which I guess isn't too difficult considering many people don't want to shop in there.

Did an Amazon return. The person doing returns was a little rude when she told me my return would…read morestay inside right there until morning when I told her that was fine she said well no it's not that's why we tell Amazon returns to bring more than 15 minutes before store closes because it won't go to the truck or loading dock (somewhere) until morning. The way I see it is that all of that information given to me was irrelevant and uncalled for. None of that matters to me when they take to loading dock or why. All that matters is that I did my return and it would get to where it needs to go. Also never have I did a return where it matters which position I carry my phone for them to scan the QR code and no one's ever made a statement about me needing to lift my phone up and carry it facing forward due to the light glaring off the phone and not being able to scan. Like I said not once ever have we had that issue and maybe she was just lazy and didn't want to twist her hands in a different position because it would be more work for her. All that matters is I was there 15 minutes before store closed and I understand that people want to go home. I have a full time job too I get it. However if you don't want customers there at 15min before store scheduled time then change your store hours to 15 minutes earlier or change the times people can do returns. Either way get some associates who have better customer service and don't act like customers (the reason they have a job) are an inconvenience to them. Now with that being said I usually have a very good experience at this store! Kohls is one of my favorite places to shop and they have great deals, offer coupons that are stackable, usually friendly service and a clean store almost every time I have been there. I love getting Kohls cash and my last visit my $10 Kohls cash was expired by a day and the lady was still able to honor it and it happened to actually be $20 which saved me even more!! The parking lot is clean and I noticed they have way more shopping buggies then they used to have on the store front entrance! Over all this is a great store just forgetting my experience today and I would def. Recommend to anyone who hasn't been there before!

The prices are really great at this store, but the customer service is spotty at best. Some of the…read moreemployees are not well trained, and most are downright sour faced and unfriendly. No eye contact, no smile, and no greeting when you first enter the store is pretty standard there. One young man tried to put a dried flower bouquet in a bag head first and then was putting large items on top of them, before I stopped him. I had to explain to him that those items would crush the flowers, and he just gave me a strange look, and walked away. Also, I had handed him four or five of my own bags, yet he was packing one bag so heavy I wouldn't have been able to lift it. I'm small and 73 years old so you'd think that someone would automatically consider that, but no. When I tried to explain that to him, he just seemed to be confused so someone else came up and rescued me from him. I believe in giving everybody a chance at a job, but don't put somebody at the front who has no people skills or common sense at all. One new employee sold me a piece of furniture from a center aisle clearance area without telling me that I could not return it because it was not their policy to allow returns of anything that was on clearance. Had they told me that I would've gone home and measured my room before buying it, but there had been no sign there stating that and no one had told me that. When I came back with it because it was too big for my room they absolutely refused to refund my money even though I had been shopping there for months, decorating two different houses as well as my own, and had spent a lot, lot, lot of money there. The man who had sold it to me only two days earlier looked me right in the eye and lied and said he hadn't sold it to me. Three other staff members standing by (why?) kept telling me it was their policy not to accept returns from furniture clearances, something which was NOT posted, even then. I don't have a problem with that policy. I have a problem with their being no sign stating that and no one told me that when I bought it. Unfortunately I couldn't find my receipt to prove who sold it to me, and even then he would still have lied, so I'm stuck with a $119 hassock that won't fit in my living room. One other thing is if you try to order something from them online and have it delivered, forget it because it'll cost nearly as much in delivery charges as the actual item you're ordering. It's too bad they can't hire better people because it's really a reasonable place to shop with a lot of merchandise to choose from at really good prices. PS: there are two women working there who are friendly and helpful and great at their job, and I consider myself lucky when I see them at the register when I go there. I wish I could remember your names, ladies because you have been terrific.

Tommy and Jeremy at the Hanford California location on 11th Ave ... Also the manager I did not get…read morethe gentleman's name . However these men at this location provide great attitudes perfectly helpful and clearly and politely spoke to all the customers that approach them .. They should be known for their perfect customer service talent ... They could teach or train on a large corporate level the talents and knowledge they display . I will only shop at this store because of the customer service that these employees provide

This store has to have the absolute worst associates and management I have ever seen. I went in for…read morea new top and was received with visible dirty looks from the employee at the front. A young woman named Mya treated me so poorly I will not be going back. She refused to help me look for a shirt and laughed when I asked for a bigger size. I have emailed the corporate offices due to the lack of customer service, refusal to let me use a fitting wrong and racism experienced there.

This is hands down my favorite Tilly's!! All the employees are so welcoming and have such a great…read morevibe. Thank you Elmo for going above and beyond in helping me with my order!! 10/10 team!!

Yelp 100 Challenge 2018 - #52/100…read more Today you get extra 10% discount with student ID. Employees are friendly and helpful. Located in Tulare Outlets between Vans and Baskin Robbins, near Nike.

My boyfriend and I spend a lot of money at this location! Every visit has always been pleasant the…read moreemployees are helpful and great at suggesting other itemand up selling! Always looked forward to our next visit UNTIL two weeks ago! We went in to do some shopping and at the time of check out we were assisted by a "manager" named Nick who was clearly uncomfortable with helping a BLACK customer! He became very rude slapping the merchandise in and out of the bag and saying things that were just uncalled for, we decided to leave and as we were walking out he just kept running his mouth being rude! He refused to give me corporates number and his full name. This store has lost a use to be loyal customer because racism is just not going to be tolerated! *** they got one star ONLY because I had to give it to post this review!

Yes it's cheap But lately the prices are rising. I get it but it looks like a swap mall sometimes…read more They should hire cashiers who are separate from floor staff.? If you look you can still find a great deal.

Honestly, everyone I encountered at is super sweet!…read more When going into the store I was greeted immediately. I mean yea I was told I wasn't allowed to have my drink which was a bummer because yo girl likes to sip on her Starbucks while she shops! I believe the girl that helped me her name was karinna she helped me find an outfit that was fashion forward for a super awesome deal! She also gave me a few fashion tips which was awesome! When checking out the associate that helped was super friendly and she was also FAST! Which I loved her name i believe was Lorena I had also observed her on the sales floor that girl was just on top of it and doing her job above and beyond! I have nothing negative to say about this place !

It's permanently closed and no mention of it at all. Went there this past weekend and the store is…read moreempty.

My daughter and I were enrout to Hume Lake this past weekend when we realized she did not have a…read morejacket. Considering it was under 30 degrees we could not go without. We stopped in 11/11/16 at 1230 and were fortunate enough to be helped by Sabrina. She was extremely helpful. Being a single dad, I'm not the best at picking clothes for a 12yo daughter. Sabrina walked us through all of our options and gave us her suggestions. My daughter quickly chose one of the options Sabrina helped narrow down for us. The jacket was great for camping, school, or rain. It also helped that the store had sale a 40% off store wide. Sabrina also registered us for the free rewards program. The rest of the store was cool. Clean bathrooms near by and plenty of parking. We will definitely be back.

This Bath and body works always has the friendliest and most helpful customer service, IMO! The…read moreestablishment is always clean and neat, even over by the handwashing station where I've seen others get a little messy. They always have the best scents and are always coming out with amazing new fragrances and products. I also love how they collab with various popular brands like Stranger things, Disney princess and so on. They have a great perks system as well and all they need is your phone number and an email and you could lock in some free items in no time! The candles and lotion body spray sets are also big hits for gift giving, or even for yourself as well, lol! Can't wait for the next sale!!!

I visited the store looking for a specific hand sanitizer holder and asked the first sales…read moreassociate I encountered, Katelin, if the item was in stock since it was not displayed. She told me it was not available. When I asked about restocking, she opened a drawer where I clearly saw a bag of the exact items. After I pointed this out, she immediately closed the drawer and stated she could not sell them, and told me to return another day. I felt this response was inconsistent, so I asked another associate, who confirmed the items were in stock and available for purchase. After verifying with a third associate, I was able to purchase the hand sanitizer holders, and there were multiple bags available. I am concerned about the initial refusal to sell an item that was clearly in stock, while other associates confirmed it could be sold. I appreciated the help from the other two associates, but believe this issue should be addressed to ensure consistent customer service.

Love shopping here !!!!! Always great deals !!! The staff is super friendly and always put the…read morecutest outfits together for me. And their fragrances are exclusive and affordable that my entire family loves.

I absolutely love this store. If you looking for cool clothes that are in style I love this placeread more