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    Hot Diggity Dog

    4.9 (8 reviews)
    Closed 10:00 am - 3:00 pm

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    3 years ago

    Best prices in the area. Super friendly staff. We're long time customers. Great variety of healthy treats too.

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    14 years ago

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    PetSmart

    PetSmart

    (30 reviews)

    There's been alot of talk about Petsmart, recently. I have been taking our dog, Harley, there to…read morebe groomed, for 7 years. I've never had an issue. Our dog is a collie, shephard mixed. He is very tempermental, I warned the groomer, if he's not cooperating, whatever your doing, stop. I have the same groomer for Harley, each visit. I call to check on him, never a problem. I pick him up, when they call, he's clean, happy and trimmed. If the grooming isn't what I requested, they will fix it. Never a problem. I tip the young lady that does Harley, she does such s great job. I will keep using Petsmart, as I pleased with their services. I am not lifting an 80 lb dog into the tub; then have a clean-up job afterwards. Keep up the good job, Mantua Petsmart.

    Unfortunately, my experience was extremely disappointing…read more Three days ago, I took my dog in for a bath and haircut. I even paid extra to have his teeth brushed because I expected a higher-quality service. When I picked him up, it honestly seemed like he hadn't been properly bathed at all. He still smelled very bad, almost as if he had only received a dry bath. What upset me the most was the haircut. They completely ruined the shape of his face, and the hair on his forehead looked like it had been cut with zigzag scissors. He was left looking choppy, uneven, and poorly groomed. A few hours later, we called to explain the situation, hoping they would be willing to make it right. Instead of apologizing or showing any concern, the manager was extremely unprofessional. He told us that since it was only our third visit, "that's what we paid for." He also said that if we wanted our dog to smell better, we would have had to pay an additional $30. The way they handled our complaint was even more disappointing than the grooming itself. We weren't looking for an argument--we simply expected them to listen to our concerns and offer a reasonable solution. It's very disappointing to pay for a service and receive such poor results, followed by such disrespectful customer service. Unfortunately, we will not be returning, and I cannot recommend this place.

    Hot Diggity Dog - petstore - Updated July 2026

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