Every time we go to Hot Cookie, Vanessa is always so helpful and amazing! Excellent customer service. She is the reason we keep coming back she's the best!!! read more

OMG! These cookies are amazing. Laurian gaves us wonderful service and helped us make our selection. It is a really cute place right in the heart of Palm Springs. read more

Hot Cookie - Desserts Near Me - Palm Springs, California

I just went to Hot Cookie the other day and was greeted by this really professional and good-looking gentleman named Micky. His customer service was not only outstanding, he had such a caring smile on his face. Knowing Palm Springs is such a busy place, it's hard to find that kind of customer service! Now, back to the cookies... Those cookies were the best I've ever had. Better than grandma's, I have to admit! Thanks for having a diverse choice of cookies that are so hard to choose from knowing they all looked amazing! What a great staff you guys have! Hot Cookie ROCKS! You're a gem Micky! read more

Go. Just. Go. We stumbled upon this due to a late night craving for some sugar. The cookies are phenomenal, and the whole experience is a vibe. read more

I live in San Francisco and was visiting my son that moved to the area so we were both excited to check out this place. Staff was amazing - friendly, chatty and pleasure to interact with. They offer the traditional mini gingersnap vegan cookies and had vegan vanilla ice cream that was delicious! Lots of outdoor seating - perfect spot to people watch and enjoy your sweet treats. CC accepted. read more

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My family loves cookies and while we were in Palm Springs, we had to go and try this cookie place. They have quite the selection of all kinds of different cookies to chose from. Needless to say we trie several of the cookies with the Snickerdoodle being their favorite. We went back again just to have another cookie. The team there is super friendly and very helpful. It's a fun and flashy place to visit. read more

Strap in ladies and gentlemen.... Reviewer discretion is advised. Hot cookie is hot like hot shorts. Spicy names and suggestive servings everywhere you look. This is not your mom and Pop bake shop, but rather an eventful giggle filled experience. Would I recommend this for a family visit? Depends on your family.... Nana might get a kick out of the phallic shape cookie, but parents with small children might want to keep the kids outside while you order. If you are in Palm Springs for a bachelorette or friends weekend, I highly recommend taking a gander at the sweets and treats. We opted for two cookies. The Boy Scout was a snickerdoodle topped with s'mores ingredients. These cookies were soft and decadent, but also not overly sweet. If you would like to have your hot cookie warmed, make sure to mention it to The attendant. Otherwise they come fresh out of the display in a discreet white paper bag. All puns aside I actually enjoyed the cookie quite a bit. They tend to be on the soft side for those chewy, soft cookie enthusiast. The staff was actually extremely helpful and kind while we giggled through our order. There isn't much standing space inside, but it was well air-conditioned. Not that you would want to linger around and make eye contact with anyone while you stuffed your face with a giant cookie. I will definitely be coming back with some friends maybe not anyone with kids though. read more

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The smell of the fresh cookies pulled me right in! I ordered the mini ice cream sundae, and it was a 10/10, warm cookie, cold ice cream, and the perfect sweet treat. The customer service was just okay, but the dessert definitely made up for it. I'd come back again whenever I'm craving something sweet! read more

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Came here with friends and the worker was seriously so rude- we were new customers trying to ask questions and she offered nothing in return. Cookies looked burnt but were tasty. Giving 3 stars for service and price. read more

A Truth, A Lie and a small Fabrication of what really went down... While walking the streets of Downtown Palm Springs after grabbing dinner. There. It. Was. In bright, bold, uppercase font: HOT COOKIE Kids... Close your eyes! (The Truth) Mom... Just stay in the car!! (The Lie) Momma didn't come through on this vacay Hunny (my wife)... Don't judge me, but Daddy needs a cookie!!! (A small fabrication of what really happened) It was actually my kids that saw the cookies in the window and there was no talking them down. So we walked in, looked around and of course, being that it was Palm Springs, naturally there's gonna be some adult shaped cookies in which my 5 year old daughter was like, "Daddy I want the rainbow one" My response... How about the round shaped chocolate chip cookie one instead? Luckily, it wasn't a hard twist of the arm and she happily obliged. I just wanted to get her cookie and get the hell outta of there before her next question was, Daddy what is that rainbow cookie shaped cookie anyway? Don't worry, I was prepared to say a rocket ship! Hey, it's Palm Springs and it just so happened to be an adult themed cookie shop... Can you really be upset? C'mon, Don't get your panties in a twist! The cookies were good and they satisfied all of our sweet tooth's. In addition to Hot Cookies... They have... check this... -Cold Ice Cream (what, You expected "Hot" Ice Cream?) -Milkshakes (that apparently bring all the boys to the yard) and they're like, it's better than yours ;) IYKYK And even Dipped Brownies! So... The next time you are rolling down S. Palm Canyon Drive and need a little pick me up after dinner... Put something sweet in your mouth at... HOT COOKIE! read more

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Right on the main strip close to the Sonny Bono statue. The make some nice thick milk shakes. Service was great. This place is most likely packed in the summer. 80 degrees outside so we made a quick stop. read more

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Absolutely terrible cookies. The staff is somehow even worse. Please avoid this place at all costs and leave every single one of the amazing treats here available for me to continue personally suffering through. Truly doing the community a service. read more

A playful and fun dessert spot known for its deliciousness! Hot Cookie serves chewy, freshly baked cookies in the heart of downtown Palm Springs. Love not only the taste of the cookies but the names of the cookies are so fun and the friendly staff -- make it even more of a memorable stop for a sweet treat after exploring town or after a great meal. Definitely not a spot to miss! read more

Hot Cookie - Desserts Near Me - Palm Springs, California

An employee refused to serve my 2-, 4-, and 5-year-old nieces unless they said "please." These are little children who didn't even understand what she was asking them to do, yet she stood there refusing to give them their ice cream. Instead of showing kindness and patience, she chose to embarrass and upset them. The owners should know who they are hiring because this employee's behavior was completely unacceptable. We came as a large group, and after witnessing how she treated the children, part of our group refused to order anything. None of us will ever return to this business, and I certainly won't recommend it to anyone. read more

This was a fun visit at this cookie location. The service was great and the cookies are delicious and I also like the option of the day old cookies and reduced prices just as delicious as the day of. read more

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A San Francisco staple finally landed in Palm Springs. If you've visited their other location in the Castro District in San Francisco, then this cookie place is a familiar visit (mainly for its provocatively shaped cookies). Food (4/5) The cookies at this location are on the family friendly side as there were no provocatively shaped cookies at the time that I went, but they had a decent selection of cookies available. I bought a white chocolate macadamia nut cookie, the Harvey milk toffee cookie, and the cookies and cream cookie. By far the white chocolate macadamia nut cookie was the best option because of the balance of the sweetness of the white chocolate and the savoriness of the macadamia nuts. My least favorite was the Harvey Milk toffee cookie because it was overly sweet and too thin. Service (3.75/5) The worker inside was somewhat friendly but he didn't really help us with any selection of the cookies and sort of just waited for us to make a decision when we ordered. I would have appreciated if he told us the most popular cookies to try as there were a decent amount of options to select from. Ambiance (3.75/5) The inside of this place is pretty bare and just had the case of cookies and ice cream options to choose from. There wasn't any seating inside, so expect to just take your order and walk somewhere else to eat them at. There's limited seating outside, so it's really a takeout focused restaurant to bring to your hotel or house. read more

Hot Cookie - Assorted cookies - Desserts Near Me - Palm Springs, California

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Stopped by Hot Cookie in downtown Palm Springs and it was such a fun experience. They have lots of gourmet cookies with very cheeky, adult-themed names that are clearly meant to be humorous and lighthearted -- definitely part of the charm and very on-brand for Palm Springs. The cookies were delicious: warm, soft, rich, and super satisfying, and they also serve ice cream if you want to turn it into a full dessert situation. Everything tasted fresh and indulgent in the best way. Staff were friendly and welcoming, and the shop fits right in with the playful, colorful downtown vibe. Great spot to grab dessert, laugh at the menu, and treat yourself while exploring Palm Springs. read more

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A great place for ice cream and a cookie and whimsical shaped desserts! OMG!!! So hilarious! The Moose Tracks ice cream was terrific as well as the Cocoa Cayenne cookie. That spice was nice! They did have a sugar free vanilla ice cream versus the others that had sugar. Wish there was more option for sugar free. Service was fine, although seemed like we initiated the greeting and discussion. They also had outdoor tables and chairs, great night for ice cream & cookies on a very warm November night after dinner. read more

Great little spot in Downtown Palm Springs. Came with a party of 4 and even during a rush, the nice gal behind the counter (I'm sorry I didn't catch your name but your tattoos rock) was super helpful and kind. At the time we visited, the only dairy-free ice cream option they had was vanilla, but the folks who ordered it were amazed at how tasty and creamy it was. I got the cookies & cream ice cream and it was great, tasted just like cookie dough. A single scoop is a reasonable price and the portion served was very generous. We'll come by again should we ever be in the area! read more

Hot Cookie is known for their cheeky, adult-themed cookie designs, which definitely add to the fun, San Francisco vibe. I had them a few times at night at the Castro in SF. Cookies and ice cream was good during the heat. They staff was really nice. I've had their fresh cookies, and bought some day olds, which we enjoyed at the hotel during our stay. read more

My wife and I were walking down the street. She was on the phone with Kaiser when we approached the store she needed to go to (Diane's Bikinis). She sat on a chair outside Hot Cookie. A minute later someone barged outside of Hot Cookie telling her to take a chair out of the stack so the other chairs don't break. She said extremely rudely. My quickly wife got up, ended her conversation and went into Diane's Bikinis. At this point I'm on the phone now and she turns on the speakers outside fullllll blasstttt with major profanity. It was so loud that ppl walking by were staring and looking - even an employee from Diane's Bikinis came outside wondering why the music is so loud. Keep in mind this is at 9 AM. About 5 minutes later the music turns off and she comes outside. I sarcastically said good music. She then says why are you harassing me. I said I'm not harassing you at all. My wife was done at Diane's next door and came outside so we can leave. That's when the lady got more angry for some reason. She called my wife a dumb white bit*h multiple times unprovoked. I even giggled and said you're the one harassing. She was young (probably early-mid 20s). She had a bandana on with her bangs exposed. The owner of this place should really get a handle with this employee. Her attitude was so extremely rude. People will not come here if she's even 10% of how she acted this morning. read more

These are some of the best cookies I have had in a long time. This will definitely be my go to cookie spot when I am in Palm Springs.

Loved my first experience here! The vibe of the store is so fun (especially for pride!) and Vanessa was so sweet and provided such amazing service! We would come back just for her! Not to mention the ice cream and cookies are YUM read more

Hot Cookie - Desserts Near Me - Palm Springs, California

I just was there July 14 at 9:00pm the girl who was serving us was verrrrryyyyy rude with my girls 6 and 5 years. She asked if the ice cream they wanted to be with cup or cone, they screamed very excited and happily CONE like an answer. She got very mad at them and obliged to tell her PLEASE like 4 times. Saying can you say PLEASE can you say PLEASE!!!! I was so shocked that I couldn't even tell a word! She was waiting the little kids to please her and only after that she started to fill the cone with ice cream!!!! I am writing this review not for that the ice cream was bad, it was really delicious, but the girl who was working was horrible.... Just want the manager or owner of the shop to be aware!!! People be careful with the service and thank you for the delicious ice cream read more

We went to Hot Cookie the other night pretty close to closing and they were out of almost everything except one flavor, so we decided to pass and come back the next day a little earlier. I'm glad we did! They had a good amount of flavors available, though a few were still sold out--so do yourself a favor and come early. I opted for just cookies (no ice cream) and they were all delicious. I got the Bust a Nut, a peanut butter cookie that was amazing. The Basic Bitch (classic chocolate chip) was also really good. The third cookie was, I believe, called Butter Cup, with Reese's peanut butter cups, and the fourth was toffee--honestly, all of them were great. The rest of my family ordered brownie sundaes and ice cream scoops with cookies, and everyone loved their desserts. The ice cream, brownies, and cookies were all a hit. This will definitely be our new go-to dessert spot in Palm Springs. The place has a great design, a fun vibe, and the staff was super friendly. Highly recommend! read more

Luv this spot!! Vanessa was amazing she gave us several recommendations on great options to enjoy the delicious treats. Vanessa is a gem! She went above & beyond when assisting us. read more

It's actually unreal how bad the service was. I was waiting for someone to jump out and tell us we were part of a hidden camera prank. I never leave bad reviews but this was a unique case. We (a group of four 20s-30s easy going guys in town on a work trip) walked in to what looked like a fun sassy little shop and the woman working the front was IMMEDIATELY so rude, it actually caught me off guard. It was 25 minutes to closing but that's not an excuse. We were first time visitors and had questions, obviously, about the hilarious NSFW menu. Every response was so short and rude and not in a fun sarcastic way, which would've been fine. It felt like she was actually angry about serving us. After we paid, we were outside eating our ice cream and discussing how we had never experienced service that bad when she came out and closed the umbrella above the table we were sitting at. Then she closed the umbrella above the table of the family next to us without saying a word to them. I don't know if she had a problem with us personally or if she had somewhere to be or if she is just like that all the time but she is a terrible representative of what seems like a fun business idea. The ice cream was okay, not great and the scoops were small enough to see the bottom of the cup. The cookies were okay. The shake was good. But none of it matters if they don't get this service issue handled. Well just stick to Gelato-a-go-go...everyone there has always been sweet and awesome and seemed like they enjoyed their jobs. read more

If you like your sweets with a side of sass, Hot Cookie is about to become your new guilty pleasure. Hot Cookie has been delighting and corrupting San Francisco for years with their cheeky names and decadent flavors -- and now they've landed in Downtown Palm Springs. As part of our Dining with the Davids series (in partnership with NBC Palm Springs), we asked the staff to spill their most irresistible temptations. The result? A handpicked list of the seven cookies you absolutely must try: * Morning Sex - Buttery toffee and butterscotch with toasted pecans, draped in maple icing. * Fudge Packer - Triple the chocolate, triple the pleasure. Enough said. * Hunky Monkey (gluten-free) - Banana, peanut butter, and walnuts instead of flour -- filthy good without the gluten. * Cream*Me - Cookies-and-cream taken to a whole new level of indulgence. * Boy Scout - Graham, marshmallow, and chocolate atop a snickerdoodle -- a sticky-fingered merit badge. * Pecan Chip - A classic combo of buttery dough, pecans, and chocolate chips (we think it deserves a naughty nickname). * Almond Joy-gasm - Chocolate, coconut, and almonds in a blissful three-way. Whether you're in it for a quick sugar fix, a laugh, or to Instagram something that'll make your friends blush, Hot Cookie is the kind of place that makes downtown Palm Springs even more fun. Pro tip: the Hunky Monkey is a great breakfast cookie! read more

Hot Cookie - The "fudge packer" - Desserts Near Me - Palm Springs, California

This place was all around amazing. From the fun atmosphere, comical descriptions of their products, and the friendly interactions with the staff, it was a great experience. Not to mention the ice cream was delicious and they allow you to sample flavors before making a choice. I had the cookies and cream with caramel and the owner who was serving me, offered to add some extra caramel on top stating "Of course you need extra caramel!" My friend got the toffee cookie and loved it so much that we went back the next day to get another one for all four of us who were visiting Palm Springs on a girls trip. Take me back to Palm Springs and take me back to Hot Cookie! read more

Really wanted to love this place but sadly will not be returning. I concur with another review that the cookies are over baked. I saw the owner replied stating their goal is to have crispy edges and soft center but in my opinion a lot of the cookies in the case looked burnt and our cookies were all super dry throughout. It's hard to believe they were baked today, they taste more like 2 day old cookies and that really isn't worth the steep prices. Additionally there was a fly inside the case walking all over one of the cookies... I did not try the ice cream but it was clearly freezer burned as you could see the ice in it. read more

A sweet treat , in all aspects . Kids loved the cookies - basic biah choc chip cookies and the specialized cookie shapes were hilarious!

My boyfriend and I had a late night craving for a sweet treat and decided to try this place. The menu online looked great, but in person fell short of expectation. The cookies were just as disappointing as the customer service. I also find it strange and off putting to have male and female genital cookies front and center. You are better off going through the McDonald's drive-thru and getting their chocolate chip cookies. read more

Great cookies and service. The ones we've tried have all been good, with the Harvey Milk (a toffee based cookie) being the current favorite. read more

EXACTLY what downtown PS needed. I've tried almost every cookie there, and they are all winners. Hunky monkey has to be my fave though. Great people, always friendly, and they are open late for those -- urges. 5 . Perfect addiction. read more

Vanessa helped us and was very nice and helpful! The cookies were delicious and we met the owner on the way out, he was very nice and welcoming as well! Definitely recommend Hot Cookie :) read more

Pretty tasty cookies, although I expected the cookies to come warmed considering the business name. Employee working was extremely friendly and patient. Store is small but gets the job done. Many delicious cookie types to choose from. We bought a s'mores (would've been great warm), cayenne chocolate (Shockingly good and don't be afraid of it being too spicy, it's not!), and a mint chocolate of sorts, which I enjoyed more than I expected. Novelty cookie choices as well (see photos). read more

Hot Cookie - Penis and vagina shaped cookies - Desserts Near Me - Palm Springs, California

Go get some of these delicious cookies made in-house! The cookies are big and really good. They have a large variety of choices too. The service was great. They are very friendly. The place has cute little tables set up outside which offer a great view of the Main Street. read more

10/10 experience! Vanessa was soooo sweet and gave us great recommendations. I couldn't recommend enough!

I really enjoy coming to hot cookie for dessert time with my girlfriend. When first coming here you think oh it's just a regular cookie shop until you start reading the names and get familiar with the REAL REASON they're called HOT COOKIE I was greeted with the best service by Vanessa and she was very knowledgeable about every item down to the ingredients.. kinda rare that you find a gem like this place! Recommend to anyone with good humor and a sweet tooth read more

Cookies will hit the spot but pricey. Beware they close early and not at posted time :(