We boarded our dogs and cat here when we went on vacation. We were very pleased to see our pets…read morewere well taken care of and happy. Our one dog has an issue and needs to eat out of an elevated bowl with special rounded bowls and we were able to bring his bowls with him. it was nice not having to worry about him having any issues eating. Both dogs were able to get baths before pick up too. We will be boarding our pets here again the next time we travel.

Just got back from vacation and my silver lab had a very enjoyable stay at the kennel. She was well…read moretaken care of and will definitely be going back again. Even her blankets and carrier she was allowed to sleep in were cleaned and washed. She even got a bath and was groomed just like she was at a spa!

We have a giant schnauzer and a specific haircut we want for her. Halos Place always does a…read morefantastic job and we're very thankful for the great haircut, every time!

From the owner: Now taking appointments in your area! We are a full-service mobile grooming salon, serving both…read moredogs and cats in portions of Lake, Geauga, and Cuyahoga counties. We love what we do and are an advocate for your pet, providing grooming advice and education to our clients in order that they can provide the best care for their pets between appointments.

Who says an old dog can't learn new tricks? Our 5-year old Border Collie mix was SUPER reactive to…read morestrangers before we reached out to Cold Nose for help. Christine has helped us completely turn our dog's behavioral issues around. Her methods truly work and I feel really good about her training model. We just completed one of her 6-week classes and are signing up for another right away! Cold Nose Companions is a MUST for anyone who truly cares about their new puppy or their dog and wants to do right by them.

I have used cold nose for both my personal dogs and also foster dogs. My personal dog is extremely…read morereactive and human aggressive. I enrolled him in chill classes and it was a total game changer. I learned so much and I am no longer afraid to take him for walks like I was before. I am also Director of a dog rescue and Christine is always sure to offer us help with our foster dogs to set them up to succeed in their forever home. I have taken everything from puppies to blind dogs through cold nose. All of the trainers are very helpful and knowledgeable. I recommend cold nose to all of our adopters and a lot have gone and also had great experiences.

Lately it seems finding a decent kennel is more of a task and makes going on vacation a difficult…read morechoice. Lately we've been finding folks to just come to the house and house and dog sit because it's cheaper in my dogs won't get sick. Our normal go to kennel unfortunately our dogs come home sick every single time from that kennel without fail. Between violent explosive diarrhea and bouts of kennel cough we elected to try someone new. The second candle we went to was run by a elderly woman who sings her better days have gone by her. While she was nice she forgot to feed her dogs. We came home with more than half of the dog food we sent there which was perfectly portioned for them. My neighbors recommended kennels of Stone Creek we figured third time's a charm. They have an updated website you can register online and of course you have to have your kennel cough and vaccines updated for your pets. That's normal for any kennel. I always thought it was weird that kennels would not let you see where your dog was going to be staying but to be quite Frank I'm pretty sure it's just so the other dogs don't go crazy when someone comes in. I put both of my dogs in the same run and there is no interaction or play time with other dogs and quite frankly I'm fine with that. All of their food was labeled and consumed they came home tired but happy. It's about 60 bucks a day for two dogs of this size so our vacation bill was over 400. But 10 out of 10 would do it again anything so my dogs are taken care of with peace of mind

Nothing fancy but this place was our vets first choice for boarding our 14 year old German Shepard…read moreand 10 year old chihuahua. The dogs did fine here and the owner was very nice and relieved my worries about leaving the dogs for the first time. We did call to check in on the dogs and the staff that answered was so nice and relieved my worries as well. I learned that boarding dogs isn't cheap but they are pretty reasonable. We had prices as high as 1500 for 10 days. I believe we spent 400 !!!!!!!

Update: Our dogs annual check ups were starting this week (we staggered them) and I was honestly…read moreterrified of getting emotional after the last time was losing our Bucky (April 2019) - and with Covid just all of it - and man did CAC once again blow me away. Their amazing COVID protocol has me wishing they ran every business in Ohio - the high level of care doesn't drop either. I will always be a client mama. We sadly lost one of our fur babies a week ago and the continuation of his fabulous care and the compassion towards our entire family during his passing and after is something of a level I have never experienced; these folks are amazing. All of my fur babies will be seen here and in my opinion there is no other vet that could touch paws with them. We picked our beloved Bucky up tonight and the thoughtful package design for cremation services between The Animal Clinic and Western Farms is something so comforting and beautiful to me. Thank you again for ensuring Bucky passed with the same respect he lived with.

Took my 10 week old kitten into their urgent care this afternoon…read more She's been so full of snot and sneezing non stop. She's been on antibiotics. But, was still suffering. We were seen the minute we walked in. I gave them her history while the tech went over my Tonks. Literally within 30 minutes, we were on our way home. She's on another dose of antibiotics. I love the fact that everything and I mean everything was handled in a private exam room. From paperwork, to payment. It kept my tiny calm. The doctor was AMAZING! The staff was super friendly and the wntire place was wicked clean. We will definitely be back. Even with urgent care prices, it wasn't that expensive. Thanks for caring for my girl!

There live fish and plant supplies are not well taken care of at all. They had a good lady working…read morethe fish area and everything was looking pretty good. But she been gone for a while., and it really shows. One of the worst live fish that I have seen.

This is a GREAT pet supply store with knowledgeable employees. Employees are extremely helpful! The…read moreproblem is, there just isn't enough of them. This location has extremely trained and knowledgeable people and they need more of the same. Paid a good wage, desired hours and benefits.

I have boarded my cat twice with them The owner truly loves…read morecarts ! She is well cared for

Pat & Co (Spookie) are awesome caregivers! I had a great first experience and booked 2 more visits…read morebefore I even checked out from the first one. It's hard to leave an elderly cat but I feel really confident in Pat and her love of the animals that she cares for them all. I can go away on long weekends and know that my cat is probably enjoying herself at pats cat resort more than whatever it is I'm doing.

Working with Eric was a fantastic experience…read more We moved quite suddenly and found ourselves needing a new coop and run for our 5 hens. I found Eric on the recommendation of another local chicken-owner. He had a bunch of previously-existing designs I could choose from, but none was exactly what I was looking for, so we worked back and forth via email and he was able to design the "perfect" coop for our space and our needs. It's a walk-in with built-in storage, a dutch farmhouse door for easy access to clean the coop and the run, and a run that extends under the coop. The chickens also have their own entrance for going in and out during the day. Overall it was one of the best experiences I have had working with a craftsperson. His work is well thought-out, constructed with tremendous skill, and his communication skills are A+. I highly recommend him.

What a creative, talented and precision GENIUS Eric is! His creations are so beautiful and useful…read more I had my awning made into a screened in porch/Catio and it totally exceeded my expectations!!! He's the guy I'd love to build a dream house for. His work is exceptional, precise, thorough and classic. Quality parts and materials. Whatever he builds, you will absolutely love; he is a special treasure!!

We all knew it was time for our 15 year old baby girl to cross the Rainbow Bridge, including her,…read morebut she needed help crossing the bridge. She always hated the vet, and I shuddered at the thought of going to the vet's impersonal office - I had visions of metal tables, all business, and a horrid pit in my stomach for the rest of my life. Our family decided that in home compassionate euthanasia was how we wanted to handle things. Unfortunately, it took several calls over about a 7 hour span to our vet to try to get a recommendation, as I did NOT want to go pot luck on something like this. The place they suggested was lovely, but couldn't come until the following evening. During that time, our beautiful fur baby deteriorated significantly. I couldn't bear the thought of her suffering. My sister made some calls to get recommendations, and Dr. Fraser from In-Home Pet Loss came recommended from three independent sources. He was able to get to us within a few hours. He explained every single thing that he did. He was gentle. He was caring. He was completely respectful of all of us. We kept her in her bed, which truly was her happy place, and we were able to hold her, stroke her, and talk to her the entire time. It was as dignified and peaceful as possible. While we all knew it was time, none of us wanted to say goodbye, but Dr. Fraser helped guide us through the process. He provided us paw prints for our memories, and when everything was over, he carried her out in her bed, (which he then returned to us) which was much more comforting than I could have expected. Thank you, Dr. Fraser, for helping us through truly one of the most heartbreaking things we have been through.

From the owner: Compassionate pet euthanasia and aftercare in the serenity of your home. Serving northeast Ohio.read more

We did the mobile clinic at tractor supply at tractor supply and the vet did not even talk to us…read more Her assistant came out and told us that our cat needed flea medicine. The vet assistant acted like the vet was a celebrity and had no time for us. When we finally did see the vet, she did not acknowledge us nor talk to us.

I went to VIP pet care's Chardon location today because I believe my animal needed an antibiotic…read more I waited in line for an hour to find they only offer vaccines. While I was in line there were two out of control dogs barking non stop for an hour straight. Meanwhile the clinic assistant checking people in did absolutely nothing to minimize the disruption and anxiety that those dogs were giving my cat. The clinic didn't ask those people to wait outside or seem to care how those unruly dogs belonging to other customers affected my cat. My cat has a lot of anxiety just normally and then to have to wait in line for an hour to find out they only do vaccines because there services vary by location and some locations like my normal location in Mentor, OH which that VIP pet care has the services my cat needed so I assumed this location did too. They also did not have any signs or anything posted to show they only did vaccines. This visit caused irreparable emotional harm to my cat and his anxiety because to the fact the clinic assistant failed to even attempt to diffuse the situation with the unruly dogs that were there. I can tell you that I WILL NEVER VISIT THIS LOCATION AGAIN DUE TO THE SUBSTANDARD PRACTICES AT THIS LOCATION. I also filed a formal complaint with VIP Pet Cares customer service team as the useless clinic assistant could not even help me with filing a complaint. Any time I have visited another VIP Pet Care location the clinic assistant would not just check in the person next in line but go down the line check in others that were waiting while the clinic assistant had downtime, but instead this clinic assistant just twiddled their thumbs and stood around. The clinic assistant proactively checking in not just the next person in line could have prevented this issue as well and it would've allowed me to find out the did offer antibiotics for cats at this location. This location does not deserve on star. The other thing that was noted that the supervisor told me that if her cat need minor medical care she wouldn't take it to VIP Pet Care, but keep in mind several of VIP Pet Cares locations offer treatment for minor medical care just not this one. However, it says a lot that a customer service supervisor for VIP Pet Care would not even trust them to handle minor medical care if she were in my situation. I wouldn't have been as upset if they just wasted my time, but my cat was so traumatized by those dogs he has been shaking and hiding under the bed for the last 2 hours. This level of substandard service and just overall lack of caring or compassion really says a lot about VIP Pet Care more like Worst Pet Care in town. I also spoke with the manager at Tractor Supply as well which this issue was ultimately the fault of VIP Pet Care. The manager informed me that Tractor Supply employees at that location where the VIP Pet Care is situated inside of they've had multiple employees get bitten because of unruly animals and the staff not holding the owner of the animals accountable or asking animals that are out of control to remain outside until they can be seen.