Being new to the area I called to get an appointment
I received a call on 1/15 that there was a cancellation for 1/16 for a cleaning
I went to the appointment and when checking in I was asked if I go by another name they didn't seem to know I was coming in for an appointment
I filled out all the paperwork when I went to hand it in to the front desk the receptionist asked what insurance I had I gave her all the required I'd and group number
I have 100% coverage , cleanings and X-rays 100% covered.
I was then told the girl who verified insurance was out sick and the dentist stated since my insurance could not be verified and if I wanted to be seen I could pay by check??? I have been in the medical field myself for 30 years and I have not yet met a doctor or dentist from where I lived to say this to a new patient. My family will seek a dentist who cares about the patients and not the check. read more