Unfortunately this place has closed permanently. I'm so disappointed. It was great for picking up…read moreodds and ends instead of having to run all the way up to Home Depot or Lowe's.

This place is awesome. I believe it is multi generation family owned. Its not flashy like the big…read morestores but they have a decent selection and pricing. Where they shine is the service. You walk in the door and you seem to be able to ask them anything. They find it for you. You can buy any qty it seems. For example 1 bolt or screw. We get water softener salt and they always load it for you. When your a home owner that is not really handy the service means the world. I always try there first. I have had them order things for me also and have in some cases better prices than the super big stores. This is the kind of business that needs to be supported.

Outstanding place for just about any project you have . The team they have know their departments…read moreand what the sell . A real gem in the community.Thank you Paul B for your service and professional help !!!

Just my opinion.....Paul B. is well stocked but beware.......the prices are many times no bargain…read more A small bottle of Startron for the car was above 16 bucks. That same thing at WalMart was something over 8 bucks. Other things compared to WalMart were 20-40 percent higher. I'd recommend shopping around....WalMart.....Ace hardware...Home Depot...Lowes.....or online.

Positively the worse Customer service of any place on Earth. Don't ask any questions because nobody…read morewants you there and nobody has any answers to any questions. JUST STAY AWAY and drive to HELLERS in Newport! There you can ask any questions and actually have an employee answer it and say thing's like thank you, how are you today, have a nice day!!! You'll hear none of that at Village Square Home & Auto. They just want you out as soon as possible. Also they close earlier than any hardware store on Earth, so don't show up at 10 minutes before 5pm or you'll get dirty looks as they are already getting ready to RUN out that door at exactly 5pm.

Dick went the extra mile for me! He went out of his way to send me an out of date part across the…read morecountry. Great store and excellent service.

If you need it, Kratzer probably has it. Friendly helpful staff and fun to browse. Prices could…read morepossibly be slightly higher than what Walmart has to offer but it's worth it for the ambience and the customer service

What I found about Kratzer Hardware is always check there first when you are looking for that item…read moreyou think is not replaceable. They have a very good team of employees and they will do their best to help you. In short " if they don't have it, you don't need it" !

My first experience here was when I was hosting a barbecue with a garden club. The staff was super…read moresupportive of our club being there and very nice and interested in learning more. We're lucky to have the space! The second experience I had was when my husband rented a cherry picker. we were told it was going to be delivered to our house on a Saturday but it never came. we called the store to follow up and they told us that it would be delivered after the employee had dinner with his family, which wasn't an issue because we were planning on it the next day. Dinner came and went with no delivery. The next morning, we were hopeful the cherry picker would be delivered the following day. Unfortunately, it never came and we had to follow up. Luckily, they were very communicative and refunded our money.

Took the lawn tractor I bought from Hornung's a couple years ago today for a repair. It's mowing…read moreseason so I suspected a significant delay but instead I was told that they didn't care that I bought it from them, they won't taking any repairs from anyone. Wow! That's lousy customer service!!!. Had they told me when I bought it that I was on my own for repairs I would have purchased elsewhere. Very disappointed!!!

Good place to shop. Most clerks ARE friendly. Hours are good. Plenty of free parking - with…read morehandicapped spaces.

Not sure why the bad reviews! This is my neighborhood store. It's Convenient and the prices are…read morecomparable to if not slightly higher than the major chain stores! Some products may seem pricey like a Traeger Grill but overall comparable. I check online before I want to make a run! Service all the years and different owners never had a problem! If I need to ask I actually look for the employees who have nothing going on or in a bunch! They're always willing to help! When I purchase a heavy product they always find an associate to put it in my vehicle! Glad they were open on a storm day I needed to restock on some winter products!

I had the most wonderful time at Ritters last night. They held a ladies night, and treated us so…read morewell. We made planters/hanging baskets (at their cost), offered lavender lemonade, sangria, had snacks such as vegetables and dip, cheese, and meats. They really outdid themselves. Besides that, they have the most friendliest and knowledgeable staff. Please visit them and see their great products, including fresh flowers for the garden. They even provided door prizes and a discount for the evening. They know how to do it right.

Always a pleasant experience shopping here. Staff is always friendly and helpful…read more They provide that local hometown welcome and personal touch the big corporate stores can't give. In addition, the prices are reasonable. Everyone should be shopping here and supporting theses local smaller businesses. It's a great experience. Once you're done here you can walk around and grab a coffee across the street and then grab a meal to go at any restaurant. Kudos to the True Value team!

Awesome business, full service and there is always someone to assist you. They carry a bit of…read moreeverything you could need, a much better experience than the big box stores where your just a number. Wilhelm's cares about their customers. A diamond of a business in the Hershey Palmdale area.

THE coolest store to walk into! Reminds me of the ole days, when my dad would take me to the local…read morehardware store to get stuff for his projects. The folks that work there are just as you would imagine, local small-town guys that have done a little of everything. They don't pester you, but if you have a question, they are right there to help. What a great option to dealing with the corporate hassle. Cudos, my friends!

I was able to get keys made. They had a great connection from which to choose, and the people…read moreworking there were really nice. Great experience! Looked around briefly, and the prices on various things appeared very reasonable to me. I'd recommend going here for hardware needs.

Great local hardware store and small engine repair at reasonable prices. Took my two lawnmowers…read morehere for service when they both died the same day leaving me with no options to cut grass. Less than a week later, both machines are up and running for under $200! Old-time, friendly service made me feel at home and happy to patronize a wonderful local business. You should go here too!