I reserved Horizons on very short notice. They had competitive rates and were incredibly accommodating. I was skeptical being that they had no reviews and minimal photos but was able to locate some google reviews that were appealing. The owner was very responsive and flexible. I requested kitchen, 3 bathrooms, tidying up living areas and cleaning of one bedroom. All areas were vacuumed, wiped down and the kitchen looked very nice. Unlike other cleaners I've had before and consulted, they only send one cleaner vs two. This may be why the rates are so competitive (or maybe have lost some team members due to COVID) but I think it also means that the areas cleaned later may not be as sparkling as those in the beginning - humans get tired! Our cleaner was lovely and I don't believe this was any fault of her own. She wore her mask and it was a warmer day than many. I'd certainly welcome them back but likely for lighter cleaning if only one cleaner would be sent because it's just a lot of work to clean for 6 hours straight - exactly why I want to hire :) For initial cleanings, it may cost a bit more but with two ppl covering the area the quality may be a little better for the areas they get too towards the end. Afterwards the owner reviewed all areas with me and was willing to do clean a bit more to some areas I pointed out in the bathrooms.
Overall good exp. If willing to send two and charge a bit more, I'd try again for full service. I have another cleaner to try out in a month. We shall see how they do.
Someone I used in the past is no longer operational but they made my bathrooms sparkle like new and that's what I'm hoping to find again. read more