Greasy, unscrupulous management. Was not told in advance that I'd have to paint the entire space…read moremyself upon leaving. Threats to charge me above and beyond and in perpetuity if I didnt. I originally agreed to rent the space for six months but left after three weeks due to fussy and arbitrary rules that made it impossible to use as a photo studio (Im a photographer and cant have light coming in, but Im not allowed to cover the windows). When I moved in, there were spiderwebs and dead bugs everywhere and now Im being told that I need to clean them up, paint the entire place, and so on in order to get my deposit back and not accrue additional fees. Considering that the space was literally used to store my stuff for three weeks since I couldnt actually work in there, I find it hard to believe that theres a laundry list of issues that now need to be remedied to avoid charges. Avoid this place.

I was here for a few years, we barely used the facility, overall we were ideal tenants…read more They had some really shady ways of screwing us out of our $500 security deposit though... When we originally rented the garage style unit it was unpainted, the manager said if we would accept it unpainted (it was just bare sheetrock) then when we left we wouldn't need to paint it. They raised the rent like clockwork, but that's fine, it's business after all. After over 3 years we decided to leave since we were barely there. Before doing so we double checked with the manager on the paint situation. Two different managers told us not to worry about it, there would be no charge. Then a month later we received a bill for $550! (It somehow cost $550 to paint a tiny 8x14 room?!?) Well they kept our security deposit. I reached out to the management office about the situation and they replied with a surprisingly hostile letter basically saying screw off and don't try taking legal action. They headache wasn't worth the $500 so I guess they won, but it definitely left a bad taste in my mouth.

We met Margo through referral from a friend. She helped us sell our home and buy another one around…read morethe same time. Shopping in the Puget sound area is stressful no matter if you're first-time home buyer or not. We valued Margo's honesty when it came to negotiating a deal and her persistence to sell our home for the price we wanted. Additionally, with our long set of must-haves for a new home, Margo was able to give us an idea of area we should look in and other criteria to consider when planning resale in future. A lot of agents we've worked with in the past seem to try to push off houses, but Margo shared her impressions (both good and bad of each house).

Margo Christophilis and Stasi Dragseth did a terrific job helping me sell my North Seattle house in…read moreNovember 2021. Because I'm a complete novice at this, I needed an experienced guide, as well as someone to encourage me to get things done when they needed to be done. Margo and her team were exactly what I needed. Always quickly responsive to any question I had, she was also proactive about checking in with me --- but never getting close to pestering me. Margo's team arranged for the house to be beautifully staged, and another team came in and produced a beautiful photo portfolio to help potential buyers get a feel for the place. If your house has some "fixit" issues, Margo's team knows good workers --- I should have listened to her more closely. Finally, Margo's team set up the escrow process so that it was completely effortless for me I would gladly work with Margo's team again.

Had you asked if I rec Broadcast Apts just 6 months ago, the answer would have been a resounding…read moreand unequivocal NO; however, I am SO THANKFUL Madrona took over management in Jan 2024. Good on the building owner for making this switch. For context, Blanton Turner was in charge prior and I had the absolute WORST move-in/living experience you could imagine (August 2023). I am sure some Broadcast residents felt happy long ago under PREVIOUS BT agents (Keith also managed a previous apt of mine and he did a fantastic job...but he's no longer working in the field and seemed to be an amazing outlier with BT), so current residents who did NOT ACTUALLY MOVE-IN under the latest BT management in 2023 may not be aware of the dreadful state of affairs for new residents (that have since been rectified by Madrona). Things Madrona fixed during their 1st week: 1) Had a locksmith come out to fix a broken stairwell door. This door had to be propped open and the knob would not turn or open. Talk about a fire hazard. It's fixed now though, so don't worry! 2) Had the stairwell carpets professionally cleaned. I actually didn't know this was possible! There were numerous puddles of dog urine on every landing prior to this cleaning. It looks like a new carpet was installed! 3) MADE A SECURE PACKAGE ROOM!!! For anyone new to the Seattle area, package theft is VERY common. I have had 0 issues under Madrona, but I'm sure a few cases will invariably arise here and there. No matter where I live on The Hill, this is an issue. Under BT, WE HAD NO ACCESS to the overwhelming majority of our packages (save for a handful that can fit in the small Luxer locker) from Fri afternoon to Mon afternoon (management usually left directly after stuffing the packages in the office on Friday). One time, I was left waiting for my medication all weekend! If I had a delivery at 12 in the afternoon on a Friday, I'd miss it if I went looking for it by 12:30. BT also had this complete lack of access to one's packages as far back as a decade ago...sigh. They don't seem to change with the times. Literally no one else operates this way. Stay as far away from BT as you can. Other issues Madrona fixed: 4) Had the mildew professionally cleaned off EVERY balcony. I also fully expect them to keep up with this cleaning periodically. This was huge for me! I asked the BT agent during my tour if they would have this cleaned before I moved in. I got a (fake) enthusiastic "yes!!!" yet moved in to see the same massive chunk of mildew that had likely been sitting there for possibly 7 years. I have a condition called MCAS, where I have severe allergies (up to anaphylaxis) to many foods, fragrances, and mold/mildew. My doctor has advised me to stay away from mold/mildew. I realize mildew will grow back EVENTUALLY, but no one should expect me to risk cleaning that off myself, esp when I was up front about my condition. I legit need an EpiPen, so BT's lack of care was really frustrating and, honestly, concerning. 5) Had the exterior windows professionally cleaned. 6) Madrona is HIGHLY responsive to emails. BT literally never answered ANY emails/phone calls. I only knew I had secured my apt 3 days prior to move-in, after calling the office over and over again. Imagine if I'd had to cancel my movers!? You can imagine my panic! Also, Madrona's office is literally a 1 minute walk away from Broadcast. If you miss them during office hrs over at Broadcast, they will be super easy to reach at their official location. I have to say though, I have never needed to reach them in person BECAUSE they are highly responsive VIA email. 7) Fixed our water bills so they were no longer arriving in the mail at incredibly random times, after we had already paid the small online service fee for rent. P.s. the service fee was higher under BT (it's less than a dollar for Madrona). Now we can pay BOTH water/rent bills at the same time and not wonder when our next water bill will be arriving. 8) THE PEOPLE! Charlotte, Andrea, Chad, and STEVE are all AMAZING! Super personable, professional, reliable and timely. Which brings me tooooo.... 9) TIMELY maintenance requests fulfilled. BT literally had NO MAINTENANCE STAFF ON HAND FOR 4 months after I moved in. I was in utter shock, considering how many things were broken BEFORE I moved in. I was pleasantly surprised when Chad came out to fix my breaker the VERY 1ST WEEK Madrona took over. He also fixed the handful of other residents' breakers in need of repair work for months (hopefully not longer, honestly), so you won't be moving in with the same issues I faced. 10) Professional cleanings on a regular basis. I always see a friendly cleaning agency in here cleaning the common areas and the apts currently up for lease. I had to wash my clothes in an unleased apt (bc BT left me a toxic moldy washing machine) and the dustiness/uncleanliness of the unused rooms was visible. That's definitely not an issue now, far from it! Broadcast finally feels like home!

I'm a tenant at Solis, the ultra-green apartment building on Cap Hill, which has been managed by…read moreMadrona since I first visited in the depths of the pandemic. Andrea Augustine showed me the building in the first place and then worked with me conscientiously on all my special requests, questions, and needs. Later, Charlotte joined the team and helped me too. They've been a dream to work with -- always accommodating and flexible. Answering my questions. Responding to suggestions. Fixing things that broke. Even meeting me on a weekend one time when I locked myself out. I hear people complain all the time about their property managers. Obviously, they don't have the good fortune to have Madrona on the case.

We are very pleased with our decision to engage CORE Commercial Properties to manage our Shoreline…read morecommercial building. We appreciate them working with our tenants to maintain tenancy throughout this pandemic and, the help and communication to keep the restaurants in place and ready to open their doors. They have also been great at finding and working with contractors to complete several construction projects on the property.

From the owner: CORE Commercial Properties is a full-service commercial and investment real estate firm that…read moredelivers cost-effective and value-added solutions for the owners and users of office, industrial, retail and multi-family properties. Founded in 1999, the company continues to provide expertise in site selection, acquisition, disposition, property management, financing, marketing and leasing services. As a small boutique firm, we can offer a more personal and efficient experience while also providing access to the information and systems of a much larger firm.

Following the law would be a start. North Shore Townhomes in Kenmore Washington are not recognizing…read morethe law HB1217.. for existing renters, they are not supposed to be raising the rent any greater than 7%. However, our church Renewal offered reflection 10% increase. I asked the manager if they were going to redo the renewal offer to comply with a new law. I was told it was ambiguous and that their lawyers so they don't have to. I have tried calling the representative and District one without any luck about this matter. I will continue to pursue it.

I live in a building they manage and am currently on the third day without water. They've dragged…read moretheir feet fixing it - creating a massive liability for the owner (def failing to meet their legal obligation!) I wouldn't recommend landlords work with this company. I honestly don't even know who the property manager for this building is at this point, that's how bad the turnover is (I've only been here since July).

Do not trust Keller Williams! They have spam callers who will call constantly about trying to get…read moreyou to sell your home- even after being told to cease and desist all contact they still spam call (and have faced fines from the government for doing so). Very shady business practices, untrustworthy business as a whole

I want to commend Elaine Liberman, a broker at Keller Williams. She helped us buy a home. She…read morehelped us sell a home. Since I am a consultant, my employment history is spotty - consulting is feast and famine. Before 2008, lenders would say, "This guy is making money hand over fist". After 2008, lenders would say, "This guy works only 6 months of the year". Elaine found me a lender that would make the former observation. My wife is very particular about what she wanted. Actually, so am I. We had some.... difficult .... moments. Elaine wisely got us through those moments.

Update: I believe the owner has handled this situation with arrogance and intimidation. Yes, we…read moresigned the papers--It doesn't surprise me that he would try to rehash everything publicly rather than take some constructive criticism. I only intended to leave an honest review of our experience with IBA. I stand by my one-star review. As our broker, their job was to represent us and get us the best deal possible--not just push a deal through. The buyers already had their own agent. It became clear that closing the transaction quickly was the priority--not our best interests. That's not just poor service--it's unethical. Mortgage lenders need to know whether they're financing a home or a business. Blurring those lines to push a deal through isn't just questionable--it's potentially harmful. We were not properly represented, and we paid the price for it. I recently posted an honest review about my experience with IBA and noticed they still have a 5-star rating. I probably wouldn't have checked back--except I received a letter from an attorney representing IBA. Here's what it said: "They are chagrined that you posted an online review of IBA suggesting otherwise, and we demand that you remove the review you recently made of IBA NW Business Brokers on Google." To be clear, I shared a truthful account of my own personal experience. I did not name the broker involved, nor did I exaggerate any details. It was a simple, honest, one-star review summarizing what was, for me, a very disappointing experience. I don't appreciate being pressured to remove it. A company that can't accept fair criticism without resorting to legal threats raises serious concerns. There are many business brokers in the Northwest--I'd encourage others to do their research and choose one who values transparency and accountability. Original review: I recently worked with a broker from IBA to sell our business and home together, as the business operated on our property. My daughter and I had one chance to sell the small business we built and dedicated ourselves to for ten years, and unfortunately, we were met with disregard and a lack of respect throughout the entire process. The very first interested buyers ended up purchasing it. While it turned out to be a great deal for them, it was not in our best interest. We felt misled and unsupported from start to finish. If you're a small business owner, I would strongly caution against using this firm. In our experience, their practices were misleading and did not prioritize our needs as sellers.

IBA did a great job helping us sell our business. Selling a business is a long and sometimes…read morestressful process but Vishal Punj did a excellent job of explaining the process. We can't speak highly enough of Vishal and IBA!

I have worked with Reba for many years now as both a buyer and seller, and she even helped my…read moreparents and fiancé sell their homes as well (all well over asking price). My first interaction with Reba was when she worked with me to purchase my first home after I graduated from college. I really appreciated how she listened and truly made me feel like a valued client as we toured homes together. The condo I purchased had multiple offers, some even higher than what I had offered and all cash, but she miraculously was able to get my offer accepted. Six years later today, Reba just closed on that same condo for nearly DOUBLE what I purchased it for. In fact, the sale price was a significant record-breaking increase from the last unit that sold in my complex, and we had multiple offers well over asking price. The monetary value I received from the sale of the condo was outstanding, but there are several other things Reba does that truly differentiates herself from other agents, such as covering professional house cleaning, window and gutter cleaning, professional photography, 3D photography tour, staging, a 1-year home warranty, four hours of contractor labor, and a pre-inspection. All of these are incredible, but paying for a pre-inspection (which normally costs anywhere from $450-650) is a huge advantage to have when buyers are viewing the property. Reba is the rockstar, but she also has a fantastic team that supports her to ensure the home sale or purchase goes smoothly. I worked closely with Rachel who helped me find vendors to prep my condo for the sale and recommended movers. She helped manage the vendors and scheduling, including staging, photography, cleaning, and more. Reba also pulled in Sarah Jean from Paper Pusher Pro to help manage the transaction, so when I finally closed, I knew everything was handled. It was really nice to be hands off, so I could enjoy my vacation knowing that Team Reba had everything taken care of.

You know how James Brown is called the "hardest working man in show business?" Well, Reba is the…read morehardest-working person in real estate. She's not only smart and knowledgeable about the ins and outs of buying and selling, she's a creative problem solver, always ready with suggestions and ideas to deal with hard situations. Throughout my home selling journey and my search for a new home, Reba was there by my side as a guide. She's so much more than just a real estate agent. She's a professional, an advocate, a positive force in a difficult situation, and I now consider her a good friend.

Shelly, John & Phil from Southlake Associates are highly unprofessional, disrespectful and…read moreunorganized. They will blame you for their mistakes and then essentially dismissed you for saying something. So hurtful and downright rude. I pray for this company as they need help.

I see I'm just the latest to note how unpleasant and incompetent Shelly is…read more My partner and I life in a condo managed by South Lake Associates. We reached out to Shelly more than a week ago asking about some trees their landscaper had butchered outside our home. She responded, in part, that they'd grow back. We also took the opportunity to inquire for the first time about the "temporary" Ram Board flooring that South Lake laid down in the foyer of our place, after some flooding in our building. It's been there for MONTHS, and has of late been tearing and bowing and creating a hazard and generally making the otherwise very nice building look like shit. Shelly didn't reply to our questions about when that work will be done. When we followed up 8-9 days later, she scolded me that she HAD replied. (She hadn't). She then offered the work "will be done when it's done" and said that since we "are aware of the flooring, it should be easy to just walk carefully through that area." She then refused to provide me the contact information for the owner of our property and took offense at me telling her she has a shitty attitude.