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    HoppyKidz!

    1.0 (1 review)
    Open • 9:00 am - 10:00 pm

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    12 years ago

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    Big Red Inflatables - Wacky 3N1

    Big Red Inflatables

    (4 reviews)

    If I could give this company negative stars, I would. I almost never leave bad reviews, but my…read moreexperience with Big Red Inflatables was so awful that I feel obligated to warn others. I prepaid for a slip and slide rental for our Fourth of July party. Leading up to the event, I repeatedly tried to confirm my reservation by calling, texting, emailing, and even submitting a message through their website. No one would answer the phone. After numerous attempts, I finally received a text acknowledging that they had received all of my calls, texts, emails, and website messages, but said they had another job. The response came across as rude, and they still wouldn't properly confirm my reservation until the very last minute. Then, on the day of my party, they texted that they would not be delivering because of the weather. The weather cleared up, and other inflatable rental companies were delivering and setting up all day. After that text, they completely stopped communicating. They ignored every phone call, text, and email. They never called to discuss options, never attempted to make things right, never delivered the slip and slide, and have not refunded my money. This left me scrambling on the morning of my party with 14 children expecting a slip and slide that never arrived. The complete lack of communication, professionalism, accountability, and customer service is unlike anything I've experienced. If you are looking for a reliable company for your event, I strongly recommend choosing someone else. I will never rent from Big Red Inflatables again.

    Tl;dr don't buy anything from them. It's a scam…read more Reserved a water slide over a week in advance. Paid for it in full. Got a receipt emailed to me and two confirmation texts leading up to the event. Day of the event, they don't show up. Called the number on the invoice (Texas area code...) and they sent me to voicemail immediately and then texted me to call a local 402 number for delivery issues. Called the local number and the call was "screened" and then declined multiple times. Never talked with anyone. No notifications, no communication, no services rendered. Was left to scramble to entertain a dozen 10 year olds with only two hours notice. Disputed the charge with my bank to get my money bank, but contemplating taking them to small claims court. Company that takes reservations like this and ghosts them doesn't deserve to be in business.

    HoppyKidz! - partysupplies - Updated October 2026

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