1. Hopkins MD

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Lincoln, CA

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Sutter Medical Group

Sutter Medical Group

2.1(16 reviews)
1.7 mi

Unhappy with the MA's customer service. The front lobby receptionist was amazing friendly, kind,…read moreand compassionate. I didn't get her name, but she made my visit calming and I truly felt valued because of her. Unfortunately, the MA made me feel less than. When I asked her to look up past medical information related to why I was there, she kept reading off my missed appointments or no‑shows instead of answering my actual questions. I ended up having to pull up my app myself to find the information I needed. When I asked about a specific medication to help with pain, she dismissed it immediately and told me the doctor would not prescribe it. This is not the level of compassion or level of care I have come to experience from Sutter over the years. The doctor, however, was straightforward, proactive, and thoughtful. He answered all my questions, explained what he was doing, and referred me to a specialist. He made sure I understood my next steps. Overall, the 1‑star rating is due to the MA interaction. This wasn't my primary physician, it was a last‑minute appointment Sutter scheduled to get me immediate care and it made me appreciate my primary physician 100x more.

This is probably the worst customer service and patient care team I have ever encountered. So…read moreincredibly sad for people to work with public service and they have absolutely no empathy or will to help. Beto is extremely rude and no care to try and find any solutions for the patients. I would advise not supporting this sutter office.

Moore C Alba MD

Moore C Alba MD

5.0(1 review)
0.6 mi

I was surprised that no one has reviewed Dr. Moore, she is a gem to find. I'm a skeptic when it…read morecomes to doctors. But I was in a need to see one since I was developing a chronic urinary infection. She not only helped me to address this and the cause of it, but also identified problems with IBS that I've always struggled with but never had a doctor to address it. In addition I would bring her my vitamins and herbs for trying to stay healthy, and she had a blood test and it turned out I was not eliminating the iron and calcium I was taking, so I was building up an excess which can have other problems. Overall, it turns out I only needed Vitamin D in my system and have stopped all others. I sent my son there because he's always had minor health problems with nerves, shaky hands, and depression. He was doing the same thing by taking protein shakes for muscle building and exercising to stay healthy. She ran tests and there are some real health issues with his heart and possibly thyroid. I couldn't be more grateful to her ability to take the time to listen and truly diagnose our health concerns. It's almost hard to share because I don't want her to be over booked. The wait is a little long, but no different then when I had an HMO. I appreciate the time she takes with her patients. She's also understands her patients that try to stay on the holistic side of health and can provide realistic advice about the effects of certain herbs if you are taking them.

Hopkins MD - internalmed - Updated October 2026

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