I have coming to this practice for three years now and I can't praise them enough. Dr. Rebman and…read morehis staff are professional, knowledgeable & caring. They are also high tech and they have a great selection of frames. Every person that I met from the receptionist, to the office manager, to the opticians are friendly, helpful, and they made me feel valued.

Staff seems nice and accommodating, i am ordering contacts and glasses and consultationsread more

My mother got new glasses last year with a spring bow. Because of how she takes them off the…read morespring was broken. I called Eyeland to see if they could repair it and he asked me to stop in. When he saw it he realized the frame would need to be replaced. He suggested I order the same frame online and he took all the info from the frame for me. He said he would then pop in her lenses free of charge. As a stop gap he glued the bow for the time being, again no charge though I offered! I called the place we got them last year, they said they were not under any warranty and the new frame would be about $130. With the info the Eyeland optician gave me I ordered the exact frame for $65. The shop itself is filled with fabulous eyewear. I saw quite a few that caught my eye and I don't wear glasses. There was a really fun looking kids glasses display. I remember getting glasses as a kid and there was npthing fun about it. The friendliness of the optician, the service and selection made this a 5 star visit for me. Hope when I return with the lenses and new frame I have the same experience. I neglected to get his name but hope he is still there in 3 to 10 shipping days!

Their latest appointment is 4pm. My family has been going here for years. However, my husband and I…read moreare both teachers and it's difficult to get time off during the day. They literally cannot accommodate us after 4pm so we have to find a new eye doctor.

I just had the worst customer service. They said I should get my glasses in two weeks. I waited…read moretill three weeks and called and I was told they texted me five days after I ordered the glasses and I had not responded. I told them I did not get a text message. Then I go to get my glasses I was told to sit and waitand I waited. The person in the back that is supposed to be waiting on me totally ignored me, walked past me multiple times. I did get my glasses finally from a very nice lady. So, I will never go back again!

My wife and I have been buying our eyeglasses here for a few years. I would recommend this place…read moreto anybody who needs quality eyeglasses and great customer service. I had purchased a pair of eyeglasses from Bouquet Mulligan & Demilo that I somehow damaged and needed a new pair and I went to see what was available and they were running a special on Oakley glasses and I came across a pair that I really wanted and made a purchase and got a discount and some other nice items for free. I recently had a problem with my Oakley's and took them back to see if they could be fixed. In order to fix them they had to order a part. When the part came in I took them back and not only did they fix them, they did it free of charge. Highly recommend this business, great customer service, great technicians and great eye doctors.

Always helpful, always friendly, and very fair prices. My son has been going here for years now…read moreand anytime he needs an adjustment, or a new pair, they are quick to help him. Customer service is #1.

Took my kids in for their first eye exams. One for medical reasons, one because she failed her…read moretest at school. I have NEVER had such a TERRIFIC experience in all my years of wearing glasses. Courteous, helpful, knowledgeable, I just dont understand why I havent been here before!

For those of you that thrift often, you're probably like me and wondering when, if ever, the Etown…read moreGoodwill location will open back up. It's supposed to be closed for "repairs" but it's been at least a year. Recently while calling to inquire about their reopening I was told that a new, temporary location has opened in Mt Joy to make up for and accept the donations that would otherwise go to Etown. Since opening 3 weeks ago I've been here twice. I hope this store ends up becoming permanent as it's closer to my house and has a better layout and parking. While it is a smaller Goodwill store as far as square footage it does have all the normal departments just on a smaller scale. Housewares are still arranged by color, with clear glass being dominant. Clothes are sorted by size and item (size organization is much better here than other locations too!). Prices are in line with other Lancaster Co Goodwill locations. Shoes are piled on top of clothing racks due to space limitations and there isn't a place to sit and try them on. I did find a small end table for sale under the linens that I pulled out as a seat, so hopefully it'll stay there for a while. There is no dressing rooms. Aside from that small end table they don't carry furniture. Pictures and frames are tucked under the racks and housed in large plastic bins, as are children's shoes. Over all the store has much less selection than other locations but the sorting is pretty solid. I didn't spend a lot of time looking at clothes knowing I couldn't try them on but didn't see any with flaws. They have yarn in baskets at the one end cap, as well as cards. They do tend to throw things in baskets that either sit on a shelf, floor, or end cap so do look thru those. They still have Christmas decorations for sale, in fact an entire isle of them. I didn't see any signs saying they were discounted, and currently the only loyalty promotion is the military discount. The children's department is very small, as is linens. The majority of the store consists of men's and ladies fashion. They do cute décor displays on the end caps facing the window, but the ones by the wall are pretty much a mess. No hand sanitizer is offered, nor is cart wipes, but overall the store is cleaner than most, employees are masked and a Plexiglas shield is present. Every employee I've encountered has always been friendly and helpful. A win for me because it's so close, I do hope this location stays. SIDENOTE: Isaac's is next door, located in a safe and active strip mall right on the main street rt 230

I was shopping in the Elizabethtown location. I found a beautiful blouse that I tried on and…read morereally liked. I had some other items in my cart as well. I get to the register and the blouse did not have a tag. The cashier said they couldn't sell it to me because it was untagged. I asked for her manager and she rolled her eyes and said...she's just going to tell you the same thing I told you. I don't know the woman's name but she came up and did in fact say the same thing...grabbed the blouse and went to the back....I offered her $10 for the blouse because I really wanted it. I got a resounding NO. Fast forward to the next day. I went back to the store, saw the blouse on the rack for $5.99. It had a tag on it this time and I snatched it up. They only got $5.99 when they could have received $10. Why did I have to endure that grief??

Apparently not alone in having a bad experience at this pharmacy. They provided the wrong size…read morepill, an extra pill, and instructions that didn't make sense and refused to take ownership or provide a refund. Look at what they give you before you pay! Fortunately not out too much money and now know to go elsewhere.

This store is a complete disaster. There is no cashier and the self checkout is not working. Forget…read morescheduling a vaccine unless you have time to burn because your appointment means nothing. Also when you are waiting many sick people will be standing in line coughing on you. Also people who came in after you will be helped first. Come at your own risk.

I had a very bad experience with the office staff, they were unprofessional. With all the eye care…read morecenters around there's no reason to continue going there.

As a new patient of Dr. Hope, I had a great experience. A thorough exam, for the first time in a…read morewhile & learned that my prescription for computer lenses was a few degrees too strong! Every staff member that I encountered was very welcoming & I found two frames that I am very happy with. Would definitely recommend.

Primaery Eye Care and Ootibarn have been taking care of my eyecare needs for years. Friendly,…read moreprofessional, and always helpful. I would recommend Dr. Ty, Robin, and their staff to anyone.

I have been a patient here for a while. I would give a zero rating that that doesn't seen to be an…read moreoption. I haven't had a problem until my last eye exam. My prescription changed and they ordered new contacts and did not suggest waiting to see if the new contacts worked. My vision was really off. When I called to see if they could cancel the order they said they had just received the lenses and would incur a restocking fee to return of $20. I told them I was okay with that and they scheduled another appointment to recheck. I just did that and the doctor and his assistance were so nasty about it like it was all my fault he also now has to incur costs to return and it's such a hassle. Dr. Grayden was so unprofessional about it and acted like such a jerk doing the retest I had enough of the horrible treatment and told him if it was that much of a hassle to keep the money and I would go elsewhere for my eyecare needs. In the end I think that was his plan and this place is a total scam. Minus 50 score from me. This place sucks!