I had a detached retina and other eye problems. Dr Roy found and fixed them all and now my vision…read moreis 20/20! Can't recommend Dr Brod enough. The best of the best.

Please disregard other review previously submitted. Dr. Brod responded, he will still be my…read morehusband's retina specialist as long as possible.

Scheduled me quickly after former surgeon quit his practice…read moreDr Landis is adept and personable Pleased with the staff I feel confident in being examined.

An update and follow-up to my review on 10/07/25:…read more I consulted with my Insurance, UHC, the following day to check if Refraction exam is include in my Vision benefits. Although the Eye Associates' Tech insisted that NO Insurance ever covers the Refraction exam, my Insurance confirmed that it is COVERED under my plan and there is NO co-pay. Eye Associates charged me $25 co-pay and wanted me to pay additional $50 for the Refraction exam. It is getting more and more difficult to find a truthful business.

Today was our first visit to Dombrowski Eye Associates and we couldn't be more pleased. From…read moreinitial check-in to the exam staff and doctor, the professionalism, care and knowledge were amazing. We can't wait to get our new glasses!

As I finally did get my glasses which makes me very happy. I received a call from Dr Dombrowski…read morehimself. As I myself followed up on my glasses I received a few different reasons it took so long. In the end for whatever reason it took the time it did it still should have been handled differently. It kept getting blamed on the lab and yes it was the labs fault apparently. BUT your only as good as your behind the scene workers. If it was a restaurant and your food was wrong - you send it back. Now if you have to wait for another two hours for the correct food to appear - we'll I can guarantee you would not be happy or possibly leave. Once again a restaurant is only as good as it's behind the scene kitchen workers. I'm happy I got my glasses as I have two months of banking I was unable to do which now I'm catching up on. Will I use Dr Dombrowski's practice in the future (?) I'm not sure. I always believe in second chances. Time will tell. I truly hope other people do not go through the same craziness. Good luck to the future clients.

First time here and I was impressed. Great customer service at front desk, with the eye doctor and…read morestaff when picking out frames. I thought the eye exam was complete and professional. The whole process was friendly, professional and efficient. My wife also had her first eye exam and she was equally satisfied.

The absolute worst place to try to buy glasses!!! My wife and I went to get glasses here. We picked…read moreout our frames and then had to deal with a young lady who stayed on her phone texting most of the time we dealt with her. She was rude and pushy. When we went to pick up our glasses about 3 weeks later, both pair were made wrong. The prescription was entered incorrectly on both. Also, the pupillary distance was wrong on both. We then dealt with a different lady who told us that the girl we originally dealt with was fired. She assured us the problems with our glasses were taken care of and would be back to us quickly. After 2 more weeks, we went back and surprise, surprise, both pair were still wrong. Both pair were sent out again. 2 more weeks and my wife got her glasses back. They were finally correct. My order somehow had the wrong style of lenses made for the frame I chose. I waited 2 more weeks. Went back for my glasses and I had a pair of glasses with the correct lenses installed in them. When I tried them on, the prescription was STILL wrong! Against my better judgement, I was promised that this time my glasses will finally be fixed correctly. I waited while 2 different ladies measured and remeasured. After 2 more weeks, I got a call saying my glasses were ready. I waited while they searched for my order. Then I was handed a pair of glasses that I had never seen before. The frames were not even close to what I chose. To the point that they wouldn't even stay on my face and were totally uncomfortable. At this point, I demanded a refund. I got the refund but, I used insurance on my original purchase. I'm still waiting to see if I'm reimbursed for that. I can not stress enough to anyone reading this....DO NOT waste your time and money going here. The employees are rude, condescending, and completely inept. No one has a clue what they're doing. I waited over 3 months for new glasses. I lost money because I had to take off work to go pick up my glasses. Now I can't even go anywhere else because my insurance benefit for the year has already been used. All I can hope is that this place goes out of business before more people have the same experience as me. Definitely the worst experience I've ever had. Just a total disappointment. MyEyeDr SUCKS!!!!

Joe is outstanding. He is very professional and has a wonderful selection of frames. He under…read morepromises and over delivers on the turnaround of his frames and lenses!

Very knowledgeable and professional service. A small eye care practice with a very homey feel. Even…read moreworked with my situation to help save me money! Will definitely be coming again for all my vision needs.

Honestly shocked how bad my experience was. My sister, who can't stand bad service, recommended…read morethis place to me so I expected quality. As a new patient, I arrive slightly early, then after 15 minutes I'm called to the exam room. First thing I noticed was how unsanitary it was. There weren't any disposable paper pads for your chin or forehead on the equipment. Dr. Liang used a tissue to "clean" the chin and forehead pad. I slid my mask down and used that as protection. He then asked me to remove the contacts I had in. I was given an open contact container (which looking back, who knows if it was clean or not) and a half bottle of eye solution that I'm sure was used by the previous customer. Luckily I had my own materials I could use. Also, I was poorly informed of if/where I could wash my hands before touching my eyes. My biggest concern was that I was NOT told my eyes would be dilated. Before he put the drops in, I pulled back and asked "what's that?" He said "it's to dilate your eyes". I told him its been a while since I've had that done and I cant remember the last time they were dilated. So not knowing the outcome, I let him proceed. He never asked if I had a ride home. The one thing he did ask AFTER they were dilated, is if I had sunglasses cause it would be bright. Then we were talking about brands of contacts. I told him I've been using a 'Day & Night' brand (specifically made for sleeping) for about 10 years, they work great, and I love them. He immediately said I should not be wearing them, and they're bad for my eyes. He completely disregarded the fact they work for ME. They're the only brand of contacts that have worked for me. He strongly recommended daily contacts, I politely declined. After informing him again I would really like the brand I've been using, he ordered a trial pair with a downgraded prescription; down by a quarter in one eye and a half in the other. As I'm signing out, I can't see anything two feet in front of me. I asked the woman at the front desk if this was normal. She said yes. I couldn't even see the receipt to sign my name. I then sat in my car for 20 minutes contemplating how to drive home. Before my next appointment to get my trial pair, I called to clarify what the apportionment was about and informed the receptionist that I will not be returning and do not need to order contacts due to my unpleasant fist visit. I did not, however, express what I didn't like about it. So keep in mind, they are aware I was not happy of the first outcome. I walk in to receive the trial pair with the downgraded script. I put them in, go to the exam room, and have to squint to see the letters. Granted, I got them correct, but I told him my right eye was slightly blurry. He said "you have 20/20 vision even with the lower prescription" to which I again said "it's still slightly blurry". He did nothing about it. We got to talking about my first appointment. I told him I was never informed my eyes would be dilated to which his response was "all new patients get their eyes dilated". I said "I'm sure they do, but that's information you should tell someone. I haven't been to the eye doctors in at least 2 years, I didn't remember how long the blurry vision lasted". He had no comment and was rushing the exam knowing I was not returning, yet had no desire to know why. The pattern I noticed here is that Dr. Liang disregarded my concerns. Both times I left like they wanted me in and out for a quick buck. I do not recommend this company. I will gladly make the 50 minute drive to my old eye doctor in Oxford.

The front desk lady in Columbia Ave office is the rudest one I have ever seen in my life…read more Obviously, she is not supposed to help the business there. She is very impatient and horrible. She neglected my greeting when I walked in, asked my name with her back facing to me, unwilling to show my order details, and even responded with a dismissive expression when I inquired about the cost of each item in my order. When I asked her what's wrong, she pulled herself forward from behind the desk and yelled " do not yell to me!". I wonder if there is a video record in that office. The owner should check and see how hard the lady tried to kill the business. Nobody wants to see such a face when paying hundreds of dollars to get a pair of glasses.

The Columbia Avenue office has major scheduling issues. Apparently they run at least 1/2 hour…read morebehind all the time. I had an appointment but had to leave because they still hadn't taken me in for the exam after waiting for 45 minutes. They don't respect your time. They need to stop aggressively scheduling patients if they only have one doctor in that office. Very inconsiderate not to mention unprofessional.

I don't know what is going on with this place. Was a patient for many years and all of a sudden…read morethey stopped offering contacts lens services and they basically recommended I go elsewhere for eyecare, since I don't really need an ophthamologist. I said ok that's fine, I'll be back when I want to get Lasik in a few years. Well a few years have passed and I call back for a Lasik appointment and now they don't even offer that service. The place seems in a complete upheaval due to the retirement of a doctor, seems like they're trying to find their footing and figure out what services they do want to provide. Seems like a mess.

Long wait then rushed appointment. Refraction (vision test) was so rushed that my prescription was…read moreactually wrong (when I got my glasses, I had double vision wearing them and they had to re-do the test, wasting even more of my time). Dr. Thode is great, but the rest of the practice is poorly run. Unless you are retired or don't value your own time, I would go elsewhere.

Went to this place like 3 times already and they never can seem to get my prescription correct…read more Glasses and contacts never feel good and make my eyes hurt. would not recommend at all.

Below is a copy of an email I sent to Yealy at North Queen Street Lancaster…read more Yealy Eye Care 117 N Queen St. Lancaster, PA 17603 To Whom It May Concern, I am writing to formally express my deep disappointment regarding my recent experience with Yealy Eye Care on North Queen Street in Lancaster. After waiting five months for an appointment, I confirmed the date and time three days prior to my visit, only to be met with one of the most unprofessional and frustrating customer service encounters I have ever experienced. Upon my arrival, I was told by your receptionist, Genesis, that my appointment had been canceled because I did not respond to a confirmation message. I showed her a copy of my text confirmation, to which she replied that your messaging system is "faulty." Despite having documentation and having taken time off work to attend, she refused to check if I could be squeezed in or offer any assistance beyond stating I could "wait and see" if the next patient showed up. Even more troubling was her demeanor. Genesis was dismissive, curt, and completely lacking in basic customer service courtesy. When I briefly stepped over to the eyeglass area to ask a question while I waited, she went as far as to rudely inform me that I needed her permission to speak to someone. This behavior is unacceptable and reflects poorly on your practice. Additionally, the lobby was dirty and poorly maintained, which raises questions about the cleanliness and hygiene of your examination rooms. Given the time and effort I invested just to be treated this way, I will not be returning to Yealy Eye Care. I will also be sharing this experience publicly to inform others of the lack of professionalism and courtesy displayed by your staff. I hope you take this feedback seriously and make the necessary changes to ensure others are not treated the same way. Sincerely, Kimberly Cavender

The staff is downright dishonest. I was quoted one price and charged more than double that amount…read morefor services I did not request. I am absolutely appalled that any business would behave in such an abhorrent manner. Never ever go to this office.

Don't waste your time with this office. The office staff is extremely rude. They speak to you as if…read moreyou are a child and they are your mother. I would rather go to the eye doctor at LensCrafters then see this office. I wonder if the doctor knows how his office speaks to patients