This is a review of my recent experience with Key Exterios and the sales rep Andy Diekroger. I…read morehired them to do a roof, soffit, facia, gutters & downspouts with minor bathroom ventilation fix. I will start off by saying that i surely do not feel that customer service is a priority here, i felt like i was chasing them down through the entire process to try and get information. Calling the office a couple of times the people i spoke with where borderline rude and offered little assistance. Please note this verbage from their contract i signed on 5/29. "Price includes all materials, labor, removal of all construction-related debris and site cleanup. Work estimated to begin approximately 8 - 16 weeks after acceptance of proposal and to be substantially completed within 3 - 7 business days thereafter. This would seem to me to set expectations that your project will take no longer than 1 week once started. I will break this review down into multiple sections. Roof Contacted me on Friday 7/5 to say they want to start that following Monday, ok great. I take the week off of work in-case i needed to be home assuming it would be wrapped up in a week. They were done Wednesday 7/10. The crew did a fantastic job, left no mess whatsoever for me to cleanup. However this was the roof only. I now have no gutters, downspouts are just hanging off the sides of my house. Roof looks great though and i would have no problem recomending that crew to anyone. The remainder of the week goes by and i have no contact from Key. I email the rep I bought the work from on 7/16, no response. Decided to call Key, the person who schedules the rest of the crews is on vacation and i was asked to call back the following week. I receive a voicemail the following day that the soffit and facia crew will be here on the 18th. Soffit & Facia Started work on the 18th, finished on the 20th. Work looks OK, i'm no expert but for what I paid i would have expected a much cleaner job. They did leave a bit of a mess, i picked up a few staples, quite a few pieces of trimmed aluminum, the insulation from cutting the existing wood was just left on the ground. Weeks later i'm still finding nice little sharp chunks of trimmed aluminum throught the yard. Pretty messy, not what you would expect when paying what you will be paying for this job. I would not recommend this company for this work. Gutters Gutters installed on 7/31. Look great, there was no mess left behind, couldn't even tell they were here. Summary Approximately 1 month from start to finish. You will not be able to communicate via email. If you like me are searching for someone who values their customer's this isn't the place for you. I work in the customer service industry, have hired other contractors who have fantastic customer service. That simply isn't what Key is offering, you will be majorly dissapointed if that is what your looking for. I have aquantances looking for similar work and I can tell you they are certainly going to look elsewhere. I would not recommend to friends or family.

I had a very disappointing experience with this company for a full window frame replacement on two…read moreside-by-side double-paned casement windows with screens. A representative came out and gave me an initial quote of around $1,800. He was friendly and explained that a full frame replacement was the best option to prevent any dry rot from spreading. He also said they would sand and paint the trim around my skylight window. I signed the commitment, but the office never called for the down payment as promised. When I followed up a week later, they had no record of my estimate--the rep had quit and they couldn't find his notes or contact info. They sent out a second rep who apologized and explained the first guy had made a big mistake. The new price was $3,000. He personally promised to come paint my skylight trim himself to make up for the large price increase and the inconvenience. They scheduled the install, but canceled the morning of the appointment (after I had already cleared my whole day) because they hadn't finished the job from the day before. The actual installation went okay, but they used non-paintable silicone caulk even though I told the installer I planned to paint the exterior to match the rest of my cedar house. The install chipped some of the existing paint near the windows, and now paint won't stick to the caulk at all. It looks very noticeable and unfinished. The worst part came after I paid in full. The rep who promised to paint the skylight trim completely ghosted me. I texted him multiple times to confirm our agreed-upon date (I had already bought all the paint and supplies), but he never responded. Since this was offered as a personal favor outside the contract, I have no way to hold them accountable. I chose a small local company because I like supporting neighborhood businesses, and the rep seemed genuine--he even mentioned doing work for my neighbor down the street. Unfortunately, the misleading initial quote, the big price jump, the last-minute cancellation, the wrong caulk, and especially being ignored after I paid have left me extremely frustrated with unfinished work and wasted time/money. I would not recommend them.

I contacted Jeff to remove an antenna tower left by the previous owner. He showed up when he said…read morehe would and went right to work. We agreed on a price, and he stuck to it even though he had to come back a second day. He left everything in my yard as he found it, minus one eyesore.

Jeff did a fine job. He was very conscientious in his work. He showed up in schedule and wasted no…read moretime. Prices were fair. He accomplished several chores. installation of an Ambient Weather Station and moved a bathroom vent pipe 15 foot coming down through soffit.

Speed and quality are both fantastic, the salesman we talked to was super helpful in getting us to…read moredo the project, and I'm happy we went through with it! I'd recommend Home Pro for Metal roofing to anyone in the area, getting new windows through them soon!

Absolutely the worst company. Half ass job still hasn't finished what was quoted and a total…read moredisrespect for the customer. Will not return calls and totally ignore there msgs. Contacting attorneys now to get this situation resolved.

The service response time is great. They work with the material amd also get the material if…read moreneeded. Steven is contacting during the entire process and let know advance of the service day. His staff are very knowledgeable and honest and complete the job on time. Very easy to work with Steven.

SL Construction was amazing to work with. Bob Hobbs came over and was very professional and nice…read more He was able to provide me with a quote in less than 24 hours that beat all the other competitors. I was scheduled to have the roof done on Thursday; however, SL Construction was able to get me in a week earlier. The crew arrived at 7 am sharp and only took them 10 hours to complete the project. They did shingles in the front of the house and flintlastic in the back. The color of the shingles flowed smoothly with the color of flintlastic. The crew cleaned up very nice, leaving no mess or nails. Steve Lengacher and Bob Hobbs were quick to respond when I had questions. They even called afterward to make sure I was satisfied. I highly recommend this business and hope to do business with them again in the future.

Great team that values their customers! Everyone gave quick turn around. Communication never left…read moreme hanging. Overall, much appreciated!

From the owner: Triple S Remodeling offers windows replacement, roofing, siding, gutter protection, and entry doors…read moreto Fort Wayne, IN and the surrounding areas.

Myers Construction does it all !!! Matt Myers and his Team perfectly designed and built our 900…read moresq. ft. dream deck. Using innovative materials, he was able to build a sturdy and beautifully constructed deck. It features hidden storage below AND a custom-designed, built-in stainless beverage service to manage large gatherings! Very impressed with their tidy construction site at all times. We will contact Myers Construction for all of our projects! Thank you Matt Myers and Team! Eric & Susan O

Matt is extremely rude , unprofessional. His wife schedules for him and also very unprofessional…read more Pricy is a bit high and after talking to a few people who I know that have had work done by Matt , his work is subpar in comparison to others in the area that are insured. I'll seek my business elsewhere.

I recently used Bahr & Sons for our outside home painting project. They provided a detailed,…read morequality paint job in a timely fashion. I would recommend them & choose them again.

I have used many different painters, but have never had a better experience than I have with Bahr &…read moreSons. We have a particularly difficult cedar siding that had been peeling over the years prematurely. No other company has been so thorough in their prep work. Also the paint has lasted way longer and held up better than the other painters that used a different supplier. Their pricing is very competitive with other companies as well, especially considering the fabulous job they do. On top of this, the guys on the crew are always kind and considerate. It was a pleasure having them working at the house!

In June of 2024, a representative of Rock Roofing shared with me that homes in my neighborhood had…read moresuffered damage from the tornado of June 2023. I gave him permission to check my roof, siding, gutters, and garage door. He found significant damage to warrant filing a claim for the damages with my insurance company. I almost did not think it was worth filing a claim, since my roof was old and really needed to be replaced. However, with the encouragement of Rock Roofing and my insurance agent, I decided to go ahead with filing the claim. To my surprise, my claim was approved and within a short time, and Rock Roofing was scheduling my roof replacement. and the following week, the roof replacement was completed within one day. The workers were respectful of my property and did an excellent job of cleaning up afterward. Also, the owner of Rock Roofing did a great job communicating with me regarding the project beforehand and upon completion of the project. He, also,checked with me to make sure the correct shingle had been selected. Very satisfied. I would recommend this company.

From the owner: Rock Roofing LLC is a premier roofing company in Fort Wayne, Indiana and surrounding areas…read moreproviding the best roofing experience in Southwest Allen County and Aboite Township. Rock Roofing specializes in roof replacement, complete roof tear-offs, roofing repairs, gutters and siding. Contact now for a free estimate. We look forward to meeting with you.

We bought a house that had Windows installed by Bushey's six months ago. The previous owner left us…read morethe receipt. One of the windows was fogging up and Bushey's replaced the window for free even though I was not the original purchaser. The crew that came to replace the windows was totally professional.

I have now replaced all my windows and doors by Bushey's. Just finished with a large window in the…read moremain bedroom, also replaced the front entry door and patio door. I am so happy with the workmanship by Eric, Cole and Brayden. They did such a wonderful job. Cleaned up afterwards. I would recommend Bushey's and I would recommend the fellas that did the work. Give them a call! Bill & Deb McGary