1 Star - Extremely Unprofessional & Failed to Represent Me I…read morehad a very disappointing experience with this realty firm as a landlord. A lease was terminated before the tenant ever moved in, yet the firm is refusing to return the payment I made to them for a security deposit that was given by the tenant. They are claiming they do not need to provide specific details regarding payment handling or refunds in the contract, which is concerning and unacceptable. Even worse, during the termination process, the tenant became threatening, and instead of representing my interests as their client, my realtor openly took the tenant's side, telling the tenant she was "on her side." The realtor also rewrote the contract in the tenant's favor, rather than advocating for me as the property owner. I was repeatedly pressured to rush and sign documents, including receiving emotional phone calls urging me to sign quickly, without proper explanation or protection of my interests. This is not how a professional realtor should behave, especially when they have a fiduciary duty to their client. I felt completely unsupported, misrepresented, and financially put at risk. I would strongly caution any landlord or property owner to think twice before trusting this firm to represent them.

The best. We looked for a new realty group after a consult with another group proved they were not…read morethe right team or listing style we wanted working for us. After my husband said to me, "if you want that new house we saw, you need to find a better realtor than the first person." I thought, I remember seeing"Nicole Freer" all over Katy and thinking, this lady must work really hard, so I gave them a call. Nicole and Doug came over the same day to view our home and we hit it off. They were the right fit for our style and personalities. After discussing listing price, we found it refreshing to get a clear and fair potential listing price from Doug. Our house was listed right away with two open houses that weekend. Each day of the open house, we had 40+ families walk through our home with multiple offers and an accepted offer in a week. Our new home that they negotiated on our behalf, still holds the record for the highest appraisal over purchase price to date. Just call and ask them ;) Nicole and Doug will be honest and work hard for your listing and purchase. Their team has some of the hardest working folks around. You can't go wrong with the Nicole Freer Group

Everything started out great, personable and all but in the end this team left out important…read morepaperwork and left me in a conflict with tenants over appliance ownership. When you hire a real-estate agent you are trusting and paying them to make sure they catch all the contract language and addendums that are needed to ensure a smooth purchase this team failed to do so. Worse yet they admitted this to me personally (not in writing of course) but didn't have the honor or integrity to even attempt to make their mistake their mistake right. The correction would have been less than $500 but they have zero sense of personal responsibility. Once they get paid they are done with you and will leave you holding the bag and dealing with what ever mess they caused.

Katie goes above and beyond in the real estate hunt, from arranging viewings of the perfect venues…read morebased on our personalities and budgets, to making sure everything was tied up and ready to go for our move-in. She is responsive (almost to the minute), and solves issues before we even identified them (including getting breakfast tacos for a hangry boyfriend who didn't realize he needed fed). Great process!

Moving from Los Angeles to Houston, we were very fortunate to have found Kimberly Zilton to guide…read moreus through the Sugarland / Southwest Houston housing market. She was always patient, honest and over three weekends cheerfully took us to see over 30 properties. She is also an incredible resource for the total offer/escrow process. For example -- It's Thursday afternoon, and the bank wants a new roof inspection report by Friday, 5 p.m. Do you know who to call? Kimberly does. Or -- You are supposed to sign escrow papers in one hour. Suddenly the title company wants a revised T-64 form, or the deal is delayed. Do you know who to call? Kimberly does. Kimberly is an incredible real estate resource, who made the entire process as stress-free as possible. She and her associates at the Re/Max Newton Real Estate Group are highly recommended.

My husband and I purchased our first home last week with Kimberly's guidance and can certify that…read moreshe is truly amazing. I found her on Yelp and reached out on a weekend. She responded within an hour or two, spoke with me on the phone, and started the process of sourcing for homes. I wanted a realtor familiar with the Sugar Land area who could be an advocate and guide us through the home buying process as first time home buyers, and that's exactly what we got and so much more. She went above and beyond on several occasions and has a great network of resources. She was responsive, patient, available, and extremely knowledgeable. Without her guidance and advice we would not have found our dream home. I will forever recommend her to anyone looking for a home.

This is one of my best experience on real state. I am an investor, so I wanted to buy a few houses…read moreand I had a chance to meet Chris Hallman. He was an outstanding realtor. He worked tirelessly to find the home I wanted, until he found it. If you want someone who is helpful, hard working, and knowledgeable of his area, I highly recommend him for you. Thank you Coldwell Banker and Chris Hallman.

2/6/21 This review is for Shannon Thomas. This is for the…read morerealtor service for my home purchase She was referred to me by Michael Moh at Chase bank. But Michael has not used Shannon for realtor service before-- but his client has. When Shannon called me to introduced herself, I made it clear that I would have to see the houses in the evening after work or the weekends. She was fine with that. Throughout the process before things changed, her service was "ok". In one month's time, we went and looked at 5 houses and sent about 5 offers. As my realtor, I do not pay her directly, but she earns a 3% commission through my home purchase and this equal to $6,450. What changed? As the option period ends on Friday (2/5/21), Shannon seemed to withdraw. So far, we went and view the house 2 times from the time we signed the contract till now (viewed on 1/31/21 and 2/1/21). Shannon does not seemed to make effort to let me get in the house this weekend when I texted her on Friday morning telling her that I need to get in the house this weekend. I do not understand why my realtor can't make arrangements to let me get in the house. Is it too much to expect from a realtor? What do we expect from our realtor service when they earn 3% from our home purchase? Is it too much to ask if we need to have access to the home for 2-4 more times before closing? If the realtor can not be at the house, do we expect her to make arrangement to get someone to let us in? I know the scope of tasks is not clearly defined as for what the realtor should provide to aid us through the complete purchase process. Our home search started in the beginning of January 2021 and I signed the contract on 1/31/21. This is roughly 1 month and the commission is $6,450. Getting access to the house is one issue, but the other one is the lack of help or guide. As her client, I expect her to look out for my interest. I was frustrated with the mortgage paperwork at Chase bank when I was dealing with Micheal Moh and I could not get Shannon's help on the matter. I could not understand why my discount point kept on changing. Discount point changed from pre-approval on 12/31/20 to 2/1/21 (signed edoc) and changed again on 2/3/21 (discount point -.25 and then .365 on 2/1/21 and then .44 on 2/3/21). When I asked Shannon about it, she said she is not familiar with the discount point and don't know. The rate on the pre-approval letter is much lower compared to the edoc I signed. I could not get any clear explanation from Michael Moh at Chase bank and could not get Shannon's help on the matter. The closing cost estimate on the pre-approval letter is much, much lower than the document I signed on the 2/1/21. Rating for Shannon Thomas: Negative: 1)withdraw help on Friday's request 2/5/21. Not willing to make arrangement to let me get in the home for this weekend. Had to write her an email about the matter. 2) Did not provide enough information ahead of time to guide me with the process. I did not realize the option period is the most important time for negotiation and get all inspections done prior to negotiation. Not a good idea to shorted option period to 5 days. 3) Was not able to get simple guide from realtor regarding loan paperwork that does not look right. (rate changed twice after signing edoc on 2/1/21.

I office out of this building! Love selling Real Estate and here to help anyone whos looking for a…read moreHome, Apartment or Commercial space!

Noel Bouley with The Loken Group helped me purchase my first home. Noel was very patient as I was…read morevery nervous and had a lot of questions. Noel is very knowledgeable and helped walk me through everything I needed to do once I decided to make an offer. He also helped me get a great deal on my home. Noel and everyone I dealt with at The Loken Group were great. I highly recommend.

If you are buying a house in the greater Houston area and want a quality experience, look no…read morefurther than The Loken Group. Every encounter has been professional and attentive. Tara is a wonderful communicator and Meagan is your bulldog to getting into your dream home! Highest recommendation possible!

I have been working with Glen Gill for close to 7 years and I wouldn't want any other person to…read moremanage my properties. Our latest endeavor had Glen reach into his vast vendor listing so we could get the house in move in condition as quickly as possible. The house not only got cleaned up, but was listed, leased and occupied in less than 3 weeks. When you are trying to keep a steady cashflow, the experience and knowledge that Glen brings to the table, has made that possible for me time and time again.

Glen is a professional realtor that led us with ease and efficiency through the selling of my…read moreparent's 52 yr. old house. He first educated us on the whole process, then he helped direct our plans for preparing the house for sale, he photographed it beautifully, and he properly represented it and our family to prospective buyers. We had viewings the first day and a contract by day 3. Glen was always accessible for our questions and kept us informed at every step. Highly recommend.

Not to be confused with Liz McGuire or Liz Phair or Liz Borden for that matter…read more So this is a good Realty team and they are definitely a friendly bunch. This is definitely one of the places I would come when we were looking for property to rent or buy, and they also give nice referrals too. We definitely recommend them.

Highly, highly, highly recommend Sandie Acord and the Liz Carter Team! Sold my home in two days and…read morewe received full price! Found Sandie on the Dave Ramsey Endorsed Local Provider (ELP) and now I know why Ramsey endorses her. Sandie gave us very honest and thorough advice in preparing our home for sale and she was dead on correct. She knows what she's doing! Very professional. Her entire team made this sale one of the easiest and most stress-free events I've ever experienced. Thank you all, again Frank & Penny