It says a lot that it takes a public complaint to motivate this company into action. And yet what…read moreis that action? Instead of reaching out to find out what has gone wrong they choose instead to aggressively catch up with their marketing. Oh well at least it is finally a response. Having been a landlord for 8 years but also a tenant for many more - in Sweden, England, US and Ireland and having contracted out the management of my property to a household property management company in the UK I know what to expect from a landlord's and tenant's perspective. I am also a senior engineer - not that that is relevant?? It must be noted that this is the first time in 2 years that Colm has responded to an e-mail or voice message from either my partner or I. However we were lucky that the apartment was generally in working order so we rarely had to deal with Colm - others were not so lucky. Also, we happened to have made contact with the landlord prior to Colm and West Court Management taking over so she was able to step in when necessary. In response to your response: Washing Machine: Niall indeed was courteous - it was not his fault that messages did not get through to him - We actually had to plead to Colm for Niall's number in order to chase him up ourselves. There was another middle man Ian ( I think it's his name - they seem to have such a high turnover of staff it was head-spinning - Eugene, Ian, Mark, Morris, Pat ) who was to inspect the washing machine but it took him a week to come out - not because he was busy rather Colm hadn't informed him. Colm told us otherwise! While the part was to take 2 weeks to order - the cumulative unnecessary delays meant that we were without a washing machine for 6 weeks. References: I ask the question : was a tenant of 3 years really so bad as to experience the following - and if so why weren't they evicted. Also, why not be professional if you had genuine reason not to give a reference then say so. Instead the following occurred : My partner asked that Monday for a reference indicating that it was urgently needed for a property we were keen on. The Westcourt Management employee said they could not give the reference and that we needed to speak with Colm - he said he would pass on the urgency to Colm. The next day my partner WCM and spoke to Colm - he claimed he hadn't received the message and said that we needed to send a request to a specific e-mail address for admin requests. So he did and followed up Wednesday, spoke to the agent who admitted that he saw the e-mail but wouldn't respond because Colm needed to. This tennis came to an end on Thursday when flabbergasted we had reluctantly requested the now ex-landlady for a basic reference. Despite being busy herself and despite it not being her responsibility - she gave us a brilliant reference and apologized for the delay. Now I could go into details of one of their agents asking for the loan of money of us but I really think the guy had enough abuse working for Colm. This is just subjective but it is my opinion that Westcourt Management Services is a stretched company that has an ongoing problem with communications and basic workload management. I'd hoped that I might get a direct response, an apology and at least some explanation but instead it looks like they've been instructed to give some standard marketing response. If I could give a zero review I would given the aggressive response here. People wise up - these people who are fearful of loosing a contract or their job - given my experience dealing with his colleagues on the phone he has them on a short leash. Yelp filter realizes this and that is why most of the reviews have been auto-filtered out. That is all.

I used Westcourt to rent my first apartment in Temple Bar. I lived there for just under 2 years and…read morehad a perfectly good experience. I didn't have that much dealing with them, which worked out well for both of us but I couldn't find any reason to complain. One time I had a leak from my kitchen sink. A guy called Kevin came out and though it took him until the next day to come to fix it I don't think that's any different from a plumber out of the Yellow Pages. There's not too much more to say because there was nothing that stood out as being an issue, which I think is a good thing when renting an apartment. I got my reference at the end so happy to give 4 stars.

Thoroughly professional, efficient, caring and responsive at all times during our 4 year tenancy…read more My partner and I were beyond impressed with the service we received from Dublin Lettings throughout the entire duration of our 4 year tenancy. The service delivered was second to none and I would highly recommend Dublin Lettings to both landlords and tenants. The strong level of attention to detail and excellent round the clock service has been much appreciated. If we are ever in a position to rent again, we would only go with Dublin Lettings as they are best in class and we know we would be in safe hands.

I rented with them for over 3 years and they were incredibly supportive and helpful from start of…read morethe process to the end when I was leaving the apartment. They were very efficient and flexible with contracts and dates. During the rental period they handled my queries with the landlord very well and got things done efficiently. I highly recommend their services.

You've gotta love Sherry Fitzgerald for its sheer brass neckery. At moment, it has a house in…read moreFairview on its books; its description reads as follows: Sherry Fitzgerald are delighted to bring to the market number 25 Fairview Strand which comprises a two bedroom end of terrace residence in the heart of Fairview. Although in need of refurbishment, it is clear to see upon entering what this red brick period residence once was and with some work could soon be. A fine opportunity for the discerning purchaser to acquire a period residence with all the amenities one could ask for on its doorstep. It fails to mention, however, that the house is located next door to an undertaker - you are greeted by a giant Kirwan's sign at your front door - and there is no, in fact, bathroom. Or toilet. €220,000. For more humour, check out the windows of its office.

I have a very unpleasant experience with this "company". After paying the deposit and a month's…read morerent with them after 5 days I got a call from the agent saying that the landlord withdrew the offer of lease. I had asked them the motive and I was told they cannot disclose the reason. I asked the officer in the office of Sherry FitzGerald if they could provide me with something else as I had given notice to my current Landlord and I was told to go on Daft.ie and send them an email, absolutely disgrace of company if you can call it a company. Avoid these people are scammer and now the apartment is back on daft.ie for a bigger RENT! 36 Beechwood Court, Blackrock avoid it...

I have read the other reviews here. I agree with them all. Shane O' Callaghan was incredibly…read moreunprofessional. We asked were inspections happening and they said they were inspected a few weeks prior. When we reviewed it a few days later there was very significant mould in many rooms. When the tenency was over they didn't do an inventory check and all our cutlery was was gone. We asked for advice on multiple occasions and the responses were always rude and almost condescending. Avoid at all costs.

Scam Alert: I had a very bad experience with CKP and its MD Shane O'Callaghan. They are fine as…read morelong as you are living there but the moment you decide to move out of the property Shane would become rude and unprofessional. He will make a thousand excuses to keep your deposit. Avoid them.

Premier Business Centres have a fantastic setup, the team are extremely helpful and very friendly…read moretoo. They will go out of there way to help you if your in a jam or need something really quickly. They are reasonably priced also.

From the owner: Premier Business Centres specialises in serviced offices, virtual offices and meeting rooms in a…read morevariety of locations; Citywest, Sandyford and Dublin City Centre You can follow us on Twitter, LinkedIn & Facebook

Having dealt with a couple of incredibly dodgy estate agents and landlords in the last couple of…read moreyears (and by dodgy make no mistake I mean downright unpleasant!) it is lovely to have our current landlord & estate agent O'Keeffes of Sandymount. We have had a couple of issues in the last 18 months in the house, after only a couple of calls they have been sorted.... After the horror stories of the past having folks like this to deal with is a breath of fresh air!

From the owner: We are a bespoke Residential and Commercial Estate Agency, Valuation Surveyors and Auctioneers…read more Established in 1998 we offer our Clients a full Property Service; Buying for Investors as Buyers Agent, Sales, letting and Property Management. We provide Valuations for Sales, Commercial Property Transactions, Fair Deal Schemes, Probate and Divorce.

Superb company run by a boss that really cares and leads by example. Honestly the best letting…read morecompany I've ever experienced after over 20 years of renting. Lead by managing director Gavin, everyone at Get Let goes the extra mile and they actually care about their owners and tenants. Everything is done by the book, emails and calls are returned, questions and issues attended to, a very refreshing touch in a housing market that is broken and in need of serious change and improvement. I wish there were more companies like Get Let servicing the Irish market today.

I just wanted to share a great experience I had with a letting agency in case anybody is interested…read more(as I received a few queries by message). Given there are a lot (LOT!) of time wasting sales man in this business and a lot of horror stories, hopefully you can find this quite useful. The agency is Get-Let.ie. I've dealt with Gavin, one of the owners (and landlord as well). An incredibly nice guy - he came to Allendale, explained us all the process, the fees (lower than market average, and well worth if you don't want the hassle to deal with minor things / taxes / etc...) and the process in a very clear way. He is a "I recommend you to do this, but then it's your choice" kind of guy. After we signed the contract, he took the picture of the house, posted them on Daft and within 3 days we had 4 viewings in an evening. All filtered by dozens of application he received using a number of criteria he proved to be successful in his experience. The day after he had 3 offers, 1 of those was actually from a very nice Irish couple - what you could define "perfect tenants". Both with great stable jobs and income. The day after, deposit and contract signed. Everything sorted in less than a week. He is managing more than 300 properties, has discounted contractors to deal with any sort of minor problem, but most of all has been recommended to me by 2 friends that use it from years, with them (landlord) and their tenants both very happy. So far, I'm really happy with how things went. I'll then keep you guys posted on the long term experience review :).

Really great user interference easier to get your property ad on the site in two ticks. Turn around…read moreis really fast and support is always online in case if you hit any bump on the way. Would recommend it to anyone wishing to advertise their property looking for tenants or to sell their property online. A+++

Unhelpful most of the time. Openly rude if you ask a…read morequestion they dont have a "good" answer to. The people who answer the phone after hours are quite nice though, the day staff could take a few lessons on customer service from them.

Have an apartment in Dublin 2 and I find these guys very responsive. Had a tricky leak coming from…read moreupstairs and they managed to sort it out without annoying the tenants. Also dealt with a neighbour who was doing AirBnB. Would recommend them.