My experience with this agency can only be described as traumatic and frustrating.
There were false promises made, which Leonie then denied (access to a garden, the cost-effectiveness of the coin unit electricity box).
She also allowed us to move in to an unsafe, mouldy house and admitted that the previous tenants had the same problem.
Our clothes and furniture were destroyed after only a couple of months there.
She told us that it wasn't the dangerous kind of mould and ignored some of our emails with photographs of the issue.
It was only when we contacted Threshold and an Environmental Health Officer that she instructed us to clean the mould away using masks then she sent in a painter to use mould-suppressing paint.
The reason for writing this review is to hopefully save some other poor tenants from having to go through what my partner and I had to endure.
And if you decide to go with this agency, make sure to have everything in writing before you sign on the dotted line. read more