Calm demeanor and soft voice made me calm also Advised me…read morewhat to expect prior to procedure. Done in 30 mins Aftercare simple

Friendly, professional service! Maria is the best! Appointment starts on time and ends on time…read more Great to have appt reminders by the office staff! A+

I had an amazing experience with my braces from start to finish! From my very first consultation to…read morethe day my braces came off, everything exceeded my expectations. The staff is incredibly kind, welcoming, and always made me feel comfortable at every visit. You can tell they truly care about their patients. Dr. is absolutely wonderful she is professional, patient, and very knowledgeable. They took the time to explain every step of the process. I'm beyond happy with my results! My smile has completely transformed! I highly recommend this office to anyone considering braces. You'll be in great hands from beginning to end!

I'm an adult in my 50s and wanted to get my teeth aligned. I shopped around beforehand and I don't…read moreregret my decision to go with Dung Orthodontics/ Mililani Orthodontics in the least. Very personable, very professional, very willing to work with their patient. Very generous in their treatment. I love my results. I can only recommend this business.

What a great staff! They got my daughter in on time and took great care of her…read more They let me sit in on whatever was happening and thoroughly explained every detail of care that she would have. I'm so happy we chose Caswell for our consultation!

This office is located in Mililani Town center on the 2nd floor of the stand alone building by…read moreAssagios. It's shared office space but I usually take my kid here on a Thursday. They have a sign on the left just as you come up the stairs. Office is well lit, clean and welcoming. Staff are friendly, knowledgeable and always manage to make us feel comfortable. They answer all questions and provide information and support throughout the whole orthodontic process. Dr Caswell has been nothing short of amazing. Thank you.

My kids love this place. The entire staff is wonderful. They are so nice. My only gripe is that…read morethey hire a company for their customer service phone and check in interactions. Sometimes on the phone it's difficult to understand with the language barrier. The dentists tho, top tier care. They are very gentle with my kids and make them feel comfortable. Highly recommend!

Hawaii Family Dental is located in Mililani town center next-door to Assagios. My child does so…read morewell with Dr Joshua Westphal. I'd give him 5 stars for service and the staff here are super nice. He is SO good with kids... She has been going here since she turned one and he was amazing with her. She only cried on her first visit, which she says is normal. They truly excel at treating little kids. I like that they offer the kids toys and have screens for them to watch something while they're in the dentist chair. Now, unfortunately, I cannot give them five stars because they always have a ridiculous wait. Every appointment we have had here so far we've had to wait 45 minutes to an hour which I feel is way too long. It seems like they overbook. Five stars for the doctor and dental assistants, but one star because of the wait.

Amazing progress in a short amount of time! He's only had braces for about a year…read more The Dr & staff are great! So kind! My son always leaves feeling like a champ even when we don't do the best job taking care of stuff at home.

I can't say enough great things about Hook Orthodontics! From the moment we walked through the…read moredoors, the staff was warm, welcoming, and professional. The entire team goes above and beyond to make both patients and parents feel comfortable and well-informed throughout the process. Dr. Hook is truly exceptional--knowledgeable, kind, and patient. He takes the time to explain every step of the treatment plan and genuinely cares about achieving the best possible results. The office is modern, clean, and equipped with the latest technology, making every visit efficient and seamless. Most importantly, the results speak for themselves. My son is thrilled with their new smile, and we couldn't be happier with the transformation. If you're looking for an orthodontist who combines expertise with a personal touch, look no further than Hook Orthodontics. Highly recommend! The staff also deserves some praise! They were there from start to finish to answer any questions and address concerns. They made each visit enjoyable and made us feel welcome. Everytime we visited we felt so Comfortable In the office & we had some good laughs too.

Fast, competent dental care. The staff and dentist are polite and explain what they are doing…read morenext/then so that's nice. The main reason this is not a 5 star review is thatI had I some other concerns, that they clearly did not want to address!! Not sure why fairly important!!

Went in for my bi-annual cleaning from Micah and as usual he has a great personality and great…read morebedside manner, clean teeth and a shining smile. The front desk office staff are always friendly and very helpful when scheduling appointments and handling any issues you may have. Definitely recommend this place for all your general dental needs, they are kid friendly also.

I've always had good experiences here in the past, everyone's usually friendly and welcoming. But…read moreafter today, I'm extremely upset and disappointed. I brought my husband and our 22-month-old daughter with me to my appointment. While I was getting my cleaning, the staff was being nice to her, gave her toys, and kept her entertained, which I appreciated. However, when we were getting ready to leave, we noticed one of my daughter's pigtails had been CUT OFF and both of her hair ties were missing. When my husband asked about it, the response we got was that no one knew what happened and that they "don't even have scissors there." That answer is not only unacceptable, it's insulting. My daughter is a toddler, she doesn't know how to use scissors, and she never pulls out her hair ties. Someone there cut her hair, and no one had the decency to tell us, or even own up to it when confronted. I'm not even that upset that her hair was cut, accidents can happen. What I'm furious about is the dishonesty and the complete lack of accountability. If something was wrong or if something got stuck in her hair and they felt the need to cut it, the absolute bare minimum would be to inform us first as her parents, not silently make that decision and then act clueless afterward. This situation was handled horribly, and I'm extremely disappointed in how it was swept under the rug. I expected better. I added pictures of how her hair was before we got there and after we left. UPDATE 5/2/25: After posting my original review about the disturbing incident involving my daughter's hair being cut during our visit, I finally got a call, today, now days later. And when the dentist finally did reach out, instead of offering an apology or showing any concern, he spoke to me in a defensive and borderline hostile tone. He immediately said he "trusts his staff," that he personally questioned everyone, and of course, they all denied it. Then he had the audacity to say he found it "odd" that this happened while my husband was there, as if we were trying to pull some kind of scheme. That accusation was not only offensive, it was completely out of line. He didn't let me speak, didn't ask what we experienced, didn't express any empathy, and absolutely no care about what happened to my child. He just told me to transfer my care elsewhere, canceled all my future appointments, said "take care," and hung up the phone like I was the problem. Let me be clear, someone cut my daughter's hair without permission. She is 22 months old. She cannot consent. No one asked us beforehand, and no one told us afterward. Whether they want to admit it or not, this is extremely serious and potentially considered battery under the law, as it involves unauthorized physical contact with a child. And to be treated as if we did something wrong or made it up is absolutely outrageous. I'm beyond furious. I didn't want to escalate anything, all I wanted was a little honesty and accountability. Instead, I was treated like a liar and pushed out of an office I was suppose to trust. Because of how dismissively and unprofessionally this was handled, because of how this was handled, we will absolutely be taking this situation further.

My family and I have an appointment on June 27, 2025, starting at 2: 00 pm to 4:pm for dental…read morecleaning. We were 4 in the family. Dr. Baysa and his hygienist named Lorian were excellent. I have seen a lots of dental offices and so far this is the cleanest one. The whole staff were very kind, friendly, and knowledgeable. The office staff gave us a lots of goodies which is appreciated before we left. Thanks Dr. Baysa and the whole team. Thaddeus, Corazon, Melena, and Matthew Faxon

Fabulous experience all individuals working there are professionals, polite, knowledgeable and very…read morerespectful. Highly recommended

7-2-2025 16 aligners worn; buttons removed from teeth; photos and scanning of teeth completed. In…read moreone week, just wear during sleep when final retainers arrive