Seen on time, friendly knowledgeable staff, received quality teeth cleaning and dentist follow-up.read more

The quality of dental care here is exceptional, well organized and ethically responsible. I've been…read morecoming here about 4 years since my old dentist retired and his replacement was in love with the drill. From the moment you enter the front desk immediately checks you in, the bill is reasonable and fully itemized including what insurance covers. The wait time is never long and the waiting and exam areas are modern and simple and always spotless. My dental hygienist Jeff is gentle but thorough, extremely professional and knowledgeable and even found a way to get me fluoride treatments covered by insurance as an adult due to a medicine I take that causes dry mouth. This is someone who really cares about doing a great job. Dr Nishihara is here to give your teeth the best chance to last your lifetime. An intact tooth is the best tooth, and careful evaluation is always done before considering drilling. His exams evaluate your bite, cancer screening and discussion of issues like teeth grinding and flossing in a non judgmental manner. We could all floss more, right? I can honestly say I take better care of my teeth since I started coming here. I wish I had discovered them sooner.

Dr. Dung is truly the best! Every visit feels like we're visiting family. The office is always…read moresuper clean, welcoming, friendly, and professional. We are so grateful for how patient and understanding the entire team has been with us. I honestly don't know how many appointments we missed, times we forgot to schedule, or how many reminders my son needed to stay on top of wearing his retainers. ‍ We finally finished treatment, and I never thought this day would come! Thank you, Dr. Dung and the entire team, for your kindness, patience, and dedication. We appreciate you all so much!

The kindest, most knowledgeable and helpful staff made what could have been a difficult, painful…read morebraces experience smooth, seamless, and positive. Cannot recommend highly enough.

I have been coming to Hawaii Family Dental in Mililani for three years now! I enjoy the friendly…read morestaff and I never have to wait too long after I arrive. I also like how they send text message reminders about upcoming appointments. It makes it easier than leaving a voicemail for me. One thing you should know is when you check in on yelp they have an offer for a free toothpaste! Just show the person who is working on the front desk and claim your prize. This is such a smart way to get customers more involved with reading and writing a review. One of the dental hygienists that takes care of me is Nani. She is the sweetest lady and is gentle on my teeth. If you are like me and don't like coming to the dentist, then she is your girl! She never scrubs hard on my teeth and makes me feel at ease. For some reason, that sound they make when they scratch the plaque off our teeth always makes me cringe. As for my doctor, I feel bad because I actually don't remember his name. He is always kind and likes his thorough visits. Overall, I'm happy with this my dentist and enjoy the friendly customer service each time.

Hawaii Family Dental is located in Mililani town center next-door to Assagios. My child does so…read morewell with Dr Joshua Westphal. I'd give him 5 stars for service and the staff here are super nice. He is SO good with kids... She has been going here since she turned one and he was amazing with her. She only cried on her first visit, which she says is normal. They truly excel at treating little kids. I like that they offer the kids toys and have screens for them to watch something while they're in the dentist chair. Now, unfortunately, I cannot give them five stars because they always have a ridiculous wait. Every appointment we have had here so far we've had to wait 45 minutes to an hour which I feel is way too long. It seems like they overbook. Five stars for the doctor and dental assistants, but one star because of the wait.

I can't say enough great things about Hook Orthodontics! From the moment we walked through the…read moredoors, the staff was warm, welcoming, and professional. The entire team goes above and beyond to make both patients and parents feel comfortable and well-informed throughout the process. Dr. Hook is truly exceptional--knowledgeable, kind, and patient. He takes the time to explain every step of the treatment plan and genuinely cares about achieving the best possible results. The office is modern, clean, and equipped with the latest technology, making every visit efficient and seamless. Most importantly, the results speak for themselves. My son is thrilled with their new smile, and we couldn't be happier with the transformation. If you're looking for an orthodontist who combines expertise with a personal touch, look no further than Hook Orthodontics. Highly recommend! The staff also deserves some praise! They were there from start to finish to answer any questions and address concerns. They made each visit enjoyable and made us feel welcome. Everytime we visited we felt so Comfortable In the office & we had some good laughs too.

Amazing progress in a short amount of time! He's only had braces for about a year…read more The Dr & staff are great! So kind! My son always leaves feeling like a champ even when we don't do the best job taking care of stuff at home.

Been going to Gentle Dental for over 10 years now. Seen many Dentists and Dental Hygienists and I…read morehave to say Micah is by far the absolute best. When he calls me in it makes my day! It's now not just an appointment. He's so personable, thorough and is the only one who doesn't gouge the life out of my gums during the cleaning, which makes me white knuckled cringing for the next hit. Dr. Kant is great and also pulled some magic strings late last year. Had my appointment to install an implant and he called be just before saying I needed to see an Orthodontist first. I was so disappointed because I took off from work. He called the Ortho. but their office was closed so I thought I wasted a day off. Nope! He got the Orthodontist and his assistant to come in, even though they were closed, and they did my scans. I was so appreciative that he had that kind of pull and made it happen.

I was rescheduled twice as a new patient, both times because the hygienist was "running behind."…read moreAfter rearranging my schedule twice, I was asked to reschedule yet again. It's clear the office may be severely understaffed and overworked, and unfortunately, patients are paying the price. The receptionists are left dealing with frustrated patients while the clinical staff remain in the back. This was my first experience as a new patient, and it left a terrible impression. Management needs to do better with staffing, scheduling, and patient care. DO BETTER.

Brought my two year-old here for her first dentists appointment and everything was perfect. Staff…read morewas friendly, informative, and helpful. My two year-old already wants to go back definitely a good first dental experience.

I've always had good experiences here in the past, everyone's usually friendly and welcoming. But…read moreafter today, I'm extremely upset and disappointed. I brought my husband and our 22-month-old daughter with me to my appointment. While I was getting my cleaning, the staff was being nice to her, gave her toys, and kept her entertained, which I appreciated. However, when we were getting ready to leave, we noticed one of my daughter's pigtails had been CUT OFF and both of her hair ties were missing. When my husband asked about it, the response we got was that no one knew what happened and that they "don't even have scissors there." That answer is not only unacceptable, it's insulting. My daughter is a toddler, she doesn't know how to use scissors, and she never pulls out her hair ties. Someone there cut her hair, and no one had the decency to tell us, or even own up to it when confronted. I'm not even that upset that her hair was cut, accidents can happen. What I'm furious about is the dishonesty and the complete lack of accountability. If something was wrong or if something got stuck in her hair and they felt the need to cut it, the absolute bare minimum would be to inform us first as her parents, not silently make that decision and then act clueless afterward. This situation was handled horribly, and I'm extremely disappointed in how it was swept under the rug. I expected better. I added pictures of how her hair was before we got there and after we left. UPDATE 5/2/25: After posting my original review about the disturbing incident involving my daughter's hair being cut during our visit, I finally got a call, today, now days later. And when the dentist finally did reach out, instead of offering an apology or showing any concern, he spoke to me in a defensive and borderline hostile tone. He immediately said he "trusts his staff," that he personally questioned everyone, and of course, they all denied it. Then he had the audacity to say he found it "odd" that this happened while my husband was there, as if we were trying to pull some kind of scheme. That accusation was not only offensive, it was completely out of line. He didn't let me speak, didn't ask what we experienced, didn't express any empathy, and absolutely no care about what happened to my child. He just told me to transfer my care elsewhere, canceled all my future appointments, said "take care," and hung up the phone like I was the problem. Let me be clear, someone cut my daughter's hair without permission. She is 22 months old. She cannot consent. No one asked us beforehand, and no one told us afterward. Whether they want to admit it or not, this is extremely serious and potentially considered battery under the law, as it involves unauthorized physical contact with a child. And to be treated as if we did something wrong or made it up is absolutely outrageous. I'm beyond furious. I didn't want to escalate anything, all I wanted was a little honesty and accountability. Instead, I was treated like a liar and pushed out of an office I was suppose to trust. Because of how dismissively and unprofessionally this was handled, because of how this was handled, we will absolutely be taking this situation further.

The staff here is so friendly. I've known Dr. Hook for 4 1/2 years. He's seen both my daughter's…read moreand he's absolutely the best! He's also very professional, affordable, and accommodating. He will go out of his way to make sure anything you need gets done. I highly recommend Dr. Hook for any orthodontic treatment. A+ Service

Dr. Hook is a very knowlegdable orthodontist! He is currently overseeing my daughter's braces. Him…read moreand his staff are extremely friendly and patient. They answered all of our many questions. They accept interest free payment plans or you can pay in full for a 5% discount. They are even in network with Metlife military insurance. I highly recommend Dr. Hook for any braces needs! A+ service.

I've always had anxiety going to dentist from past experiences long time ago. Dr. Staphe Fujimoto…read moretakes great care to make sure my procedure is painless and comfortable. Before applying anesthesia, he applies a topical then place a massager while injecting. The whole process was pain free. He also does the crowns in house, so no need to wait the next day or go to a specialist. His office is very clean and his staff very professional. I highly recommend Dr. Staphe Fujimoto.

7-2-2025 16 aligners worn; buttons removed from teeth; photos and scanning of teeth completed. In…read moreone week, just wear during sleep when final retainers arrive