I had a truly wonderful experience here. The front staff were excellent as well as Sasha and Dr…read moreStella and overall excellent experience. I would highly recommend them and their expertise. What a fantastic team and my cockapoo Gingerbread loved them all as well treated her llike a member of their family. Thank you Gingerbread and Alison

NOTE: as of a month ago, PetMedic relocated to Cambridge, near the Galleria. This review is for…read moretheir Cambridge location, which hasn't been updated. I unfortunately had to do a little tour of veterinary clinics the past few days, as my sweet cat Babs had a bit of a medical mystery that is now *hopefully* resolved. I'll spare the details, but I ended up at PetMedic this week in the late afternoon. First, amazingly, they have 3 reserved parking spots behind the building which were all available when I arrived. There is also ample metered parking available in the neighborhood. I had called ahead, and so the receptionist greeted us by name (well, the cat's name!) and immediately took him back to see the doctor (it was an emergency situation). They brought me into an exam room to wait, and as I was having a minor meltdown, offered me a hug, brought me tissues, and offered water, tea, "whatever I needed"-- which was very sweet. The doctor (Dr. McCoy) popped in quickly, introduced herself, and double checked that it was ok to give Babs a sedative and some oxygen which was needed immediately before doing additional diagnostics. I agreed, she left, and shortly thereafter a tech came in to get some background. I had a small wait, and then got a text with a proposed plan and high and low cost estimate. As soon as the text came through Dr. McCoy came back in and walked me through it all, why it was necessary, and talked through the cost. Was it cheap? No, it was emergency vet services. (If you don't have pet insurance you are honestly either a billionaire or insane. We get 90% reimbursed!) But I think given allll the stuff they had to do, it felt pretty reasonable. I got clear discharge instructions and so much compassion from everyone I spoke with. It turned out their dx was likely not correct, but they treated his symptoms appropriately and my vet a few days later said that their dx did make sense given what he was presenting at the time. Since we had a very negative experience at Blue Pearl Charlestown last year (the closest one to our house), we are THRILLED that there is such a caring and efficient urgent care facility within a short drive and with parking. Though, respectfully, I hope I never have to see them again

Pet Haven Animal Hospital met my needs when my cat needed care. Scheduling an appointment as a new…read morepatient was easy and flexible! They had a comfy waiting area with cute animal themed decor and coffee/water for pet parents. The receptionists were not overly welcoming, but it was a cold Massachusetts day so maybe I can understand!! I met Dr. Campbell and she was detailed and thorough in explanations and was very friendly as well. Hopefully my cat only needs to come in once a year but I think she will be in good hands!

our dog was spayed here and was not given enough anesthesia for surgery. When she returned and Dr,…read moreCampbell took her into the back room,she was terrified,growled and showed her her teeth. Dr.Cambell said she will not put up her that and immediately wanted to put her down. She was a pure breed puppy only six months old. She is now 15 and the best dog we have ever had. She takes dogs in back room for blood work and shots,totally unnecessary. stay away from this vet.

Nothing else to say but absolutely fabulous. They are professional, trustworthy, dependable…read more.. love love love! And the prices are super reasonable. From the first consultation to the first visits, it was fantastic... and our cats somehow warmed up the minute they met Cheryl... even one that never comes to strangers. When we were out of town they text us and sent photos, cute little messages, it was great. I recommend them 100% and would happily provide a reference! I would give more stars if possible... and that is not something I can usually say.

TLK is absolutely spectacular. A favorite on Angie's List, we were referred to TLK by family who…read morehad used them and raved. We are new to the area and needed to find someone to house-sit our cat while on vacation. TLK essentially provided great pet care and house sitting all in one. They took in our mail, made our house look 'lived-in' while we were gone, and even watered our garden and hanging plants. Oh yeah, and they cared for and entertained our cat :) I would strongly recommend TLK to anyone.

My cockatiel, Pearl, had stayed with Lauren since 2021, when I needed to leave town. Most recently,…read morePearl stayed with Lauren for almost three weeks while I was out of the country. Lauren is an experienced sitter, highly communicative, and reliable. I have peace of mind while I am away. Lauren also offers pick-up and drop-off, which is important for me since I live in Boston and do not have a car. Lauren sends daily updates and pictures. And Pearl is comfortable and enjoys a lot of out-of-cage time during her stay. Pearl always comes happy. I HIGHLY recommend Lauren, if you are looking for an experienced and reliable sitter that will give you peace of mind.

Lauren is a god send. I travel a lot for work and have a 16 year old cat with diabetes and was…read moreintroduced to her after my previous sitter took a full time job. Lauren stepped right in and is reliable, dependable, and has bonded so well with my sweet Rudy. would highly recommend her for any cat sitting needs, especially if you're looking for peace of mind and someone to trust with your pet who may need a little extra care. 10/10!

Amanda was sent from heaven for Maia and I. After having issues with the local doggy daycares not…read moretreating the animals right and keeping them locked in a small room to play, I was skeptical of having someone come into my home even and having them take Maia for walks. Being a professional with a crazy schedule, I can hardly make it home at lunch to take my princess outside. She likes to be at home and is comfortable there (doggy daycares make her nervous and she ended up losing 2lbs in a week- she's a 6lb Chorkie). Amanda came by the house and met with me and right away I could see that Maia was in love with her. She started the next day and since has done nothing but prove me wrong in that there REALLY ARE people out there who treat animals like their own. She takes Maia for walks and sends me updates and pictures of her. She also gets to meet new dogs, which I love! :) I come home and Maia is exhausted yet satisfied. I can see it in her eyes that she's telling me "mom, i had a good day". I'll use Amanda forever. I feel secure in that my home is in good hands, and so is my princess. Trust me, you won't find anyone to do what Amanda does and at such a good price, but I have to say... you CANNOT put a price on your pet's happiness! :D

I rescued a dog at the beginning of September and knew the first thing I needed to do was get this…read morepup a reliable dog walker. I spent some time searching and found the Purrfect Woof website. I contacted her through the site and she contacted me within a couple hours. We met and she was such a nice kind person. My dog is a rescue with some behavior problems (like humping her) and she was really great with him! Because I can't afford a dog walker each day, she was really open and was willing to just come however many days I asked for the following week. It made Cooper's transition to home life so much better. She is really the perfect person to be walking a dog and really observes how your dog is acting. She'll text 'Cooper was shaking his neck a lot-i think his ears are bothering him. You may want to take a look tonight!'. One of our dogs even had an accident, and she let us know AND cleaned it up! I even (only once!) asked her to walk the dog with only a few hour's notice after I had woken up late and didn't think he got enough of a walk before I had to get to work-and she was so there for me. We have another dog as well who is 10 so she doesn't need a walk. Amanda lets her outside in our yard before leaving so she can have a pee break too (even though she doesn't need it). I'm so glad that my family found her-she's a HUGE help to us!

Jennifer is a real pro. We have two cats, and one is quite sick, so we needed someone who knows how…read moreto medicate. Since she has worked as a vet tech, she has a better idea how to handle unexpected pet health situations than your next door neighbor. As an animal lover, she takes into account your pet's personality and preferences and makes sure your pet is comfortable while you are away. Jennifer provides a great service -- I don't know what we'd do without her.

Jennifer is fabulous! She is trusworthy, reliable and an excellent caregiver to pets. She does a…read morewonderful job with our high-enegry dog, gives her personal attention and love while reinforcing good behavior.

Dr Alan is amazing! He is very attentive and explained a lot of thingsto me, He also speaks…read morePortuguese. I recommend the place.

I would give this clinic zero stars if it was possible. To…read morebegin with, I inherited a family of small mammals (8) that were going to be set loose to fend for themselves. These sweet animals are only treated by vets who treat "exotic animals," (i.e., not a cat or dog) and there aren't many of these vets. I needed to make an appointment for one of them to be seen. The immediate situation was not considered an emergency, but could turn fatal. Making an appointment for my pet was not an easy task. I was finally able to get an appointment yesterday, for today (approx 24 hours ago). As life goes, life happened. I was not going to be able to make the scheduled appointment, I found out 1.5 hrs before. I called to apologize and wanted to reschedule, my pet still REQUIRED care. I was informed that because I am a new client and need to "cancel" my appointment (I asked immediately to reschedule), that Dr. Binder has recently stopped allowing this. There is the 24 hour cancellation policy(yesterday, when they called me to make the appointment), also my appointment slot could not be "filled in time". Time for what? To recoup that lost 'new patient' fee? I asked if they would please double check with the doctor. I called back (1 hr later) to find out the answer. As the receptionist had explained earlier, the doctor said "no." I stated "this is important." The response given was "THERE ARE OTHER DOCTORS!" (rudely) It was difficult enough trying to find a vet that could treat exotic animals, let alone trying to schedule an appointment! It is obvious that they are NOT concerned with the welfare of every pet. "Compassionate care for your fur family" Straight from their webpage OBVIOUSLY that quote is questionable, if not just FALSE. Do not depend on them to do the right thing for your pet!

Its hard to find the words to express my gratitude for Dr. John H. de Jong. My sweet boy passed…read moreaway on April 25th after an incredible life spanning 15 years, 3 months, and 22 days. Dr de Jong saw Cyrus at our house since Cyrus was a puppy. He loved Dr de Jong, and we did too. He took the absolute best care of our dog and I will be forever grateful. He called to check on Cyrus any time he had a procedure, or wasn't feeling well. On the last day of his life, when we had to put him down, Dr. de Jong was so kind and compassionate. I will never forget him saying, "Cyrus, its been an honor," before he administered the shot. You can tell how much he cares for animals. Sorry if this is sad or dark, but it really meant a lot to my family. We love you doctor. Thank you so much for taking care of our boy. You are the best. Love, the family of Cyrus Hare, 1/3/05-4/25/20

Dr John was a life saver today. We unfortunately had to make the awful decision to let our corgi…read moreToby pass as his tumor started bleeding uncontrollably. He was immediately available on a Sunday and came to our house, which was so appreciated so that he could pass peacefully surrounded by love in our back yard. I don't know what we could have done without Dr John and we will be forever gratefully to him!