Grace has helped us place several long term and short term nannies over the past 2 years. She is…read morevery responsive and works with us to provide exactly what we are looking for. We are very grateful for the help and having a go to person in the nanny placement industry. Thank you Grace!

We really appreciated the support we received from this nanny agency. Communication was clear,…read morecustomer service was great, and they offered several options that worked well for our family. The team helped guide us through each step of the process.

I am really impressed with Hello Nanny team. They are very professional!…read more They understand and listen to your needs and they answer right away when you text or email them. They are friendly and helpful in ever way possible. I highly recommended! Thank you Hello Nanny!!

My husband and I own our own company and we have 6 kids. We have gone through so many agencies and…read morenannies and have always had tremendous stress related to childcare for our 4 youngest kids for the last 8 years. My banker connected me with Stephanie of Hello Nanny and she then introduced me to her partner Marie. I knew early on that they would love this for us and they DID! The nanny they found for us is now part of the family. she's works VERY well with our Au Pair and between the both of them, our 4 kids are not just taken care of, but they are THRIVING and HAPPY. The initial steps to working with them were seem-less and thorough. The search and interview phase was detailed and efficient. They even placed me with a temporary nanny while i searched for the right fit long term nanny. The care after words was 5 start and they are extremely receptive to feedback. Having two ladies that totally understand what it's like to work a lot and also be an involved parent looking for great care for your kids - priceless. I'm so grateful for what they did for my family and will never ever use another nanny agency again.

Feao was a huge help to us with our newborn. She was so gentle and sweet, and always very pleasant…read moreto talk to before we headed off to bed. My partner and I felt great trust that our baby was in good hands with Feao. Feao also left us notes on how the night went and was very reliable in being on time (and often early) and communicating promptly. We really appreciate having the opportunity to work with Feao and would recommend her to anyone.

Feao was an absolute rockstar for me and my husband during the newborn stage! We hired Feao for…read morethree months and are SO grateful for her. She was always punctual, arriving with the warmest personality that instantly put us at ease. Her calm and confident approach with our baby was remarkable--she truly is a newborn expert. Feao became our steadfast support, providing reassurance every night, and making the newborn stage a ton of fun for us - with a happy baby who loves and trusts Feao! As a new mom, I cherished Feao's gentle coaching and thoughtful advice, which I eagerly welcomed and put into practice. She was never pushy and expertly guided me through swaddling and transitioning to a sleep sack. By the end of our contract, our baby was sleeping through the night--Feao set the foundation for amazing sleep habits. Eight months later, he still sleeps so well! Feao's support extended to both me and my husband, giving us the ultimate peace of mind during a really special and important time. Thanks to Feao, we enjoyed restful nights and felt ready for each day. We gladly welcomed Feao into our home and trust her sweet demeanor. Working with her was a genuine pleasure and a true gift--we couldn't have asked for a better night nanny!

How lucky are we?! Gan A Yi is an incredible caretaker and nanny. From the moment she walked into…read moreour home, she brought so much warmth, a strong work ethic, and a get-it-done attitude that's honestly rare. We had her for 45 days and wish we could have kept her longer! She made my transition into motherhood so much easier. Overnights: She took the overnight wake-ups and diaper changes, brought our daughter to me for feedings, and rocked her back to sleep. Without her, my health and my sleep would be in a very different place. Daytime: Gan A Yi goes above and beyond so my husband and I can be as hands-off as possible. She changes diapers before we even notice, carries the baby for 30-45 minutes until she's in a deep sleep, and often stays well past her break to make sure the baby is calm and settled. She happily watched the baby while we went out and wouldn't take extra time off, even when we offered several times. It's so hard to find someone with that level of flexibility, work ethic, and genuine care. Adaptable: She's great at everything she does. We showed her how to use the many appliances in our house, told her our kitchen preferences, and updated her as the feeding schedule changed. For example, she helped our baby slowly increase her milk intake, stretch out overnight feeds, and even adjust to sleeping on a different side of her head. She only ever needed to hear something once, and we never had to bring it up again. Her adaptability and attention to detail are rare and so admirable. Food: Her cooking is amazing! Every meal was different, and she turned leftovers into something completely new. Her knowledge of traditional Chinese medicine and Cantonese postpartum recovery was a big reason we wanted a confinement nanny, and she delivered. Baby: Our 6-week-old now smiles at Gan A Yi more than at almost anyone else, which says it all. From the way she talks to and plays with her every day, I can tell she truly cares about her. She encourages her to talk, play, and move, and is always making sure she's warm, clean, comfortable, and fed. That's exactly what any parent could hope for. We also learned SO much from her: how to bathe the baby, change her diaper and clothes, hold her, feed her, and more. If you want an expert you can trust and enjoy living with, Gan A Yi is it. We'd book her again in a heartbeat. We can't say enough good things about her, and we'll miss her so much!

We feel very lucky to have Chen A Yi caring for our baby boy. She is wonderful at reading his cues…read moreand always seems to know exactly what he needs, thanks to her decade-long experience as a nanny. She genuinely cares for him and is patient, loving, and attentive. We always feel that he is in great hands. She is also very efficient and productive, seamlessly balancing caring for the baby with cooking and cleaning the kitchen. She prepares nutritious postpartum meals tailored to my preferences and has been a tremendous help to our family. She is caring, patient, and dependable. We highly recommend her to any family looking for a wonderful nanny!

Our son has been enthralled and happily learning every day he goes to Brightstar. He eats well and…read morehe always speaks of his friends and caregivers happily. Before we come back from break he is always asking to see 'Tutu', 'Lily' and 'Dandan'. When he first arrived at daycare he wasn't very social, but he quickly felt at home with the caregivers. It's difficult to know what your baby is thinking but he always seemed to learn new things and the care givers have given us priceless artifacts showing his growth. They speak Mandarin and Cantonese which had been a huge benefit for our own idealistic hopes and dreams for our son. They teach the kids to eat sitting down and to take care of others. My son has become more empathetic with their care. They've also empowered him to clean at the end of the day. It helps us at home... he comes back ready to be more involved with the daily necessities.

In honor of international teacher appreciation my deepest appreciation to Bright Star. This review…read moreis far overdue. My son has been going here since he was 2 and he is in his last year before TK. The teachers are incredibly loving, while also able to guide discipline, which for me is incredibly important especially during the tough toddler ages. My son talks about what he learns from them all the time while he's not at school. From songs in Chinese, to counting and alphabet to the favorite books he's read and the crafts they do. Most important it is clear they give lessons about being kind to others and honoring himself. I know bc when I say things to guide him he tells me "tutu/lily says that too!" I understand many daycares just do play. This is not the case here. I am confident in his learning and brain development bc of these incredible teachers. And, I never have to pack a lunch or worry if he doesn't eat his breakfast or even has a late dinner bc they take such good care of his nutrition too with meals. He now understands both mandarin and Cantonese now and I believe he has such a strong base to enter school. I almost don't want to have him move on bc I know he is gaining so much here. Thank you to the incredible teachers Lily Tutu and Dan Dan, who are great role models for my son.

My husband and I hired Khatherine after two weeks into our journey as first time parents. We…read morerealized we needed help overnight but were nervous about hiring a doula because we never experienced any of this before. From our first conversation on the phone to our first night with Khatherine, she immediately put us at ease with her friendly, professional and knowledgeable demeanor. Khatherine took incredible care of our son for three weeks and also helped with breastfeeding tips as we'd been having a lot of trouble with our baby's latch; despite working with multiple lactation consultants, it wasn't until Khatherine observed and provided some helpful feedback that my latch drastically improved and pain subsided almost immediately. As we continued to work with Khatherine we felt increasingly at ease trusting her with our baby. She was gentle and calm with him, and treated our entire household with care and respect. She would wash our bottles, fold any laundry, leave our space tidy and provide in-depth notes on her night shift which provided invaluable information. It was evident she is passionate about her job and truly cares about the babies and families that she works with. We wish we could have had her for longer and wish her the best on her move to Southern California. To any families looking for a night doula or newborn care, we cannot recommend Khatherine enough!

We were so lucky to have Khatherine's help during a very hectic time. I was recovering from a…read morec-section while also caring for our newborn and moving into a new home, and she made everything feel manageable. Khatherine cared for our baby with so much gentleness and skill. Each night she gave our baby a soothing massage to help with gas, and it was clear she had formal training in baby massage. She was also quick to help when our little one developed a case of diaper rash and offered thoughtful, effective suggestions. As our baby grew, Khatherine helped us gradually extend his sleep windows and set him up to sleep through the night. Her calm and steady approach made a huge difference, and we always felt supported and informed. What stood out most was how caring and reassuring she was. She offered advice and tips in a way that always made me feel confident and comfortable rather than second-guessed. Having her in our home during such a vulnerable time brought so much calm and peace of mind. I couldn't recommend her more highly.

I'd highly recommend Amy and Marie of Genuine Nannies to anyone looking for an exceptional nanny…read moreplacement agency. They truly are an incredible team, balancing professionalism, efficiency, and genuine care every step of the way. I reached out to them when I knew my current position was coming to an end and was beginning the search for my next opportunity. After completing my paperwork and background checks, they quickly matched me with families that aligned with my experience and goals. I'm so excited to be starting with an amazing family, and I couldn't be more grateful for their guidance throughout the process. From start to finish, the entire experience took about a month, including interviews with both Amy and prospective families. Every step was organized, transparent, and thoughtfully managed. Amy and Marie were always available to answer questions, provide updates, and offer encouragement, making what could have been a stressful transition feel seamless. What truly sets them apart is their deep understanding of the household staffing industry and their commitment to both families and candidates. They don't simply fill positions--they take the time to build meaningful, lasting matches. Their thoughtful approach, attention to detail, and integrity reflect a strong business built on trust, relationships, and high standards. I'm incredibly thankful for the opportunity to work with Amy and Marie and would wholeheartedly recommend them to any family seeking exceptional household staff or any nanny looking for a position where they can truly thrive. Their dedication to creating successful, long-term placements is evident in everything they do. Thanks Marie and Amy for everything :) Debbie

Amy was AMAZING. Truly by far and away the best agency I've worked (and I've worked with many top…read morebay area agencies for various roles) - its not even close. They were professional, thorough, empathetic and patient. Most importantly I really felt they were in my corner and cared about helping me find the right nanny vs just trying to get me to hire someone. Truly incredibly experience, if you are thinking about using them DO IT.

My husband and I worked with Mary to sleep train our almost 5 month old son. I was completely…read moresleep deprived and tried to read a few books on the topic and also tried a few Instagram classes. I would get so frustrated because both of these methods felt so impersonal because my son didn't fit into the boxes that were "solved" by these methods. Mary was so responsive and reassuring. She was able to give us personalized advice which made us feel so much better. We were both nervous to start the process but Mary worked her magic and our boy was sleeping through the night within 5 nights or so. I love that she is available virtually as well as via email and text. Mary is a life-saver! For anyone who is exhausted and thinking about sleep training, I would definitely recommend trying it and working with Mary! Thank you!

My husband and I worked with Mary to sleep train our almost 4-month old, and she was amazing to…read morework with! She was great about listening to our concerns, crafted a custom plan that worked for our family, and helped us make adjustments along the way to ensure that we were seeing good progress. Sleep training can feel like a daunting, painful process but with Mary's help, my son was sleeping through the night in about 5 days. Mary is a pleasure to work with, and she really knows her stuff. My husband and I are no longer sleep deprived and it feels GREAT! Thank you so much, Mary!