This shop has absolutely no competition. The options for party decor at the big box stores in town…read moreare abysmal. Balloon Fantasy has an enormous selection, super kind staff, and the prices are absolutely unbeatable. Do yourself a favor and go here before you place an Amazon order for party supplies at low quality - you won't be disappointed!

Large variety of options in store. The employee I spoke with on the phone prior to going to the…read morestore was incredibly helpful in telling availability of the product I needed, as well as details about it (ie. If the piñata was easily breakable). Staff in store was helpful and quick.

Fast, friendly, convenient. The staff were very responsive and were able to deliver exactly what I…read morewanted.

A very friendly business Accommodating…read more Creative And able to adapt Honest understands performance of ballpns and needs Recommend

They were amazing. I needed a special order last minute done in advance of a stealth drive-by. It…read morewas all handled extremely efficiently, my balloon bouquet was perfect, and I made it to the ball on time by the skin of my teeth. Kenni was awesome!

Such a disappointing experience. We were up in Paso for our best friend's bachelorette weekend. We…read moreordered a bunch of white balloons to decorate the airbnb with. The morning of our arrival we were hitting some traffic traveling up from Los Angeles so we tried calling to see if instead of pickup up the balloons they would be able to deliver them. I found 4 different phone numbers between Google and their website and called several times over the course of an hour before anyone picked up. The voicemail was full so I wasn't able to leave a message either. The girl who finally picked up was very sweet however she admitted to not taking down our phone number when we first placed our order and was happy I called her otherwise she didn't know how she was going to get ahold of us to confirm details, (that we had previously discussed) like the color we wanted! There was also a lot of back and forth with her having to talk to someone else to answer our questions and the entire process felt very disorganized. She originally told us it was a $20 delivery fee but after talking to I think her sister, she said she was wrong and it was $35. Felt a little pricey for our location being around 7 miles away but we agreed. When the balloons arrived they were a MESS. The girl who delivered them, who was also very sweet, handed us the balloons all crumpled and tangled up. Even she knew they looked terrible and kept apologizing for them being so tangled. We managed to free them and not only were the balloons themselves small, like not fully blown up big and beautiful, but the strings were cut so short and came curled. Huh? I've never had balloons come with the strings short and curled unless requested. If that's how they do it fine but because of them being tangled the curls were not even done nicely. They were uneven and crumpled up. We were so bummed with how terrible they looked but just said thanks? and the woman left. After a few moments she came back and asked if I had the right Venmo to send the rest of the amount. At that point I told her we were really not happy with the product and she agreed they didn't look great and that she would talk to her sister about the price since the balloons arrived in bad shape. She also told us we could take scissors and fix the curls ourselves. I'm sorry, but that's what we hired you for so we wouldn't have to do it! Her sister eventually called and made excuse after excuse. She said that it was because they were delivered in a car and that's why they were tangled. What?! How as a business do you offer delivery service and charge for it if you can't do it without ruining the product we paid for?! It makes no sense. In that case I would have just picked it up myself and made sure it was done properly. If you are going to offer and charge for that service you should be able to make sure it comes in good condition or don't offer it. She also said WE didn't specify that we wanted the strings not curled and long. As a business you should have clarified with us how they would come. They didn't even remember what color we originally called and ordered with them and lost our contact number so I shouldn't be surprised there were other details not communicated. We spent over $70 on the saddest ballon's we've ever seen and it felt like they didn't care at all and just wanted our money. The minute I sent the Venmo they stopped replying or trying to make the situation right. They blamed us and pretty much just said sorry it is what it is... pay us. Oh and to add salt to the wound.... We came back to the house a few hours after the balloons were dropped off and half of them were already on the floor. Terrible. The right thing to do would have been to not charge us for the delivery since it was executed SO poorly. We were not at all trying to get out of paying for the balloons, but the customer service and product execution was not worth full price. I'm sure to them we are not local and they won't get regular business from us, so they just wanted to make their money and be done with us. They had zero desire to make things right which really sucks because it was such a special weekend for our bride. It really is sad it seems like they only cared about money and not at all in taking pride in how they make their customers feel or the execution of the job they charge people hard earned money for. I unfortunately wouldn't recommend this place. At least not for balloons or professionalism.

My experience was a complete 10/10. I don't write reviews often, but this family owned business…read morereally made my event special. I was saddled with planning my son's senior night for volleyball. I called around and researched pricing and work. I found Letty to be the most reasonably priced. I had all the question, lots of back and forth correspondence explaining what I needed and she always was happy to answer all my questions. Communication was smooth and clear. The big day came, she and her crew arrived set up and my event came all together. She was sure to ask what time to come back to break down the ballon arch and pillars. I couldn't give an exact time as it was a high school volleyball game that can vary , so I gave her an estimated time. Once everything was close to being done I text her and she was already outside waiting. Her crew came broke everything down and disposed of trash. A seamless process start to finish. I will definitely be using Letty's services again. Thank you so much for making my event perfect.

We hired Letty to take care of the decor for our company Christmas party. Our theme was "Grinchmas"…read moreand she knocked it out of the park! When I first reached out to her for pricing, she was quick to get back to me, which I appreciated. I needed to propose the idea and pricing to my fellow event coordinators and Letty was very patient with all my back and forth questions. Once I got the approval to proceed in hiring her, she took care of everything! She arranged with the restaurant herself and arrived at the party location 4 hours early to set up. By the time we arrived, everything was done and waiting for us! It was such a relief to have everything taken care of. She even coordinated with the staff at the restraurant for take-down, we literally didn't have to do anything except enjoy the decor!! The huge balloon garland backdrop was so pretty and made for a beautiful highlight to the party. She was spot on with the theme and I was amazed at how much detail was included in the work she did. 100% worth every penny and highly recommend her. We will definitely be utilizing her services for all of our future corporate events!

Jennifer is a master of her craft! Highly recommend her services, as you will be given top quality…read moreand professional results!

Bounce N Boujee is fantastic to work with! I was planning a bridal shower in our backyard and knew…read morethe bride to be would love their bubble house with the colorful balloons. They were communicative and professional all the way through. Not to mention down to earth (don't you just love those kind of people?). They showed up and set up in plenty of time and the bubble house, WOW! I didn't realize how big it was. It paired well with the Puffy Petals we booked and our Luxury Picnics. We look forward to working with them again in the future and booking with them personally. Xanna California Dreaming Picnic Co.

I love going here for balloons! We've had them done for school functions, baby showers and birthday…read moreparties. He has everything you'd need for any occasion. Price is reasonable. Just wish he had a cell phone number to contact him when he's out on jobs. I stopped by and Didn't know if I should wait around to have some balloons done or not? Over all best place for balloons! & They last forever! Shopping small is a big plus also.

Recently had a friend throw a party and Mr Ballons did an amazing job. Truly appreciate all the…read morecustomer service and effort to make everything special.