I fully echo the other review, with details to spare. John was very involved through the estimate & deposit process. We had enough work to warrant two to four weeks of steady work. After days of "We'll be there tomorrows," someone finally came on day 4. A disgruntled "carpenter" was delivered armed with more digs against John than actual know-how. At the end of the day, I reviewed the work that honestly didn't even look worthy of a weather-beaten trailer park. We don't live in the ritzy part of town. Trust me when I say this was 10-year-old level work. I told him I was hoping for better quality and showed him our other closet that I was hoping to mimic. He shook his head, but said he'd fix it the next day. While we waited to show John, the carpenter gave me his business card, telling me he was too talented to work for a jerk like John. When John saw the work, he agreed it needed to be fixed. They agreed to come the next day. Two days later, with no warning, the "carpenter" was brought again @ 4:00pm ready to work. I was disappointed to find that "fixing it" simply involved copious amounts of liquid nails applied like a child's art piece. Boards were sitting a gaping 1/2-inch away in random places. Nothing was square. Nothing was level. I gave it a day before I ripped it all out, including the drywall that had been poked and beaten within an inch of its life. I only remembered to take pictures of the aftermath, showing John how thick and messy the work had been.
Instead of a response, an "electrician" was sent a few days later. After spending half an hour telling me how he is the best electrician in the business, he installed two attic lights that could not be turned off. He said he couldn't for the life of him figure out how to get the lights to work with the switch. His solution was to skip the switch altogether and leave the lights continuously on. We had attic lights, but we were paying for them to be on all of the time. The "electrician" was also in charge of putting in the attic floor, which he did with much complaining. "You want me to lay down *all* this plywood up there???" I gritted my teeth through more griping about John, more broken "we'll see you tomorrow morning" promises and received another business card for my new friend's private business. Upon inspection, I realized that the corners and edges of the plywood sheets didn't even rest against the ceiling joists, making the attic floor a treacherous guessing game of "Will the Floor Hold Me or Not?" Another text was sent to John. No one contacted me or came by for two weeks. In the meantime, my husband and I installed a neater version of the closet shelf using things like levelers and screws that weren't used the first time. I sent John pictures of the difference of work and told him I wanted the closet work removed from my bill. I thought this was generous, since I not only paid for supplies twice (and tools that *they kept*--read your receipts!!) but I did double the work putting it all back together. We weren't even halfway through the work we'd hired him for! After two more weeks of radio silence, I sent John an email citing his website that guarantees a full refund if you are unsatisfied **"for any reason"**. I was definitely unsatisfied, for several reasons (even if we negate my ripping the closet out myself). There was so much shoddy work, but also lack of communication. John deemed *this* worthy of his time. He called and listened to my grievances. He agreed that the work was not something he was proud of and we set a time for the following day to talk numbers. He never called again. He's never answered my calls or emails again. That was TWO YEARS AGO. Should we sue? Ultimately, it's not worth the money, though we're out nearly $4,000 because of John. Honey Do Today is marketed as a do-all company, but if they can't do simple things like level a closet shelf and return phone calls, it makes you wonder.
The company went dark for 18 months, making reviews impossible. Note that most reviews on Google are within the last 10 months. read more
