It's very refreshing to be able to be able to have trust in a company in the world today. John…read moreearned my trust. His communication was great, showed up exactly when he said he would and he didn't try to sell me things I didn't need. He actually worked with me to reduce costs. He also installed our new opener in half the time he had estimated. He left the garage clean and took care of the old opener. I'm a very satisfied customer and will definately be using Lake Woodlands Garage Door for future needs.

I am so happy that I called Lake Woodlands Garage Door. He was able to come out just a few hours…read moreafter I contacted them. (I'm so sorry I forgot the gentleman's name who came out!) Our doir kept popping back up. He did some trouble shooting. He reprogrammed the garage door and showed me how to do it as well. Then he straightened the tracks and lubricated everything. He showed me where to put WD40 and said to do it every 6 months. It fixed the issue and he said to call right away if it happens again and he would not charge for another service call. He only charged their very reasonable service call charge. He wasn't trying to sell me on anything new. And he took the time to teach me how to take care of the door to alleviate future problems. If you have any garage door issues call them!! You will be so happy you did.

I have been an industrial and commercial building for over 30 years. I have five Clopay overhead…read moredoors that I hired LGA in Spring, TX. to install in a building that I own. In my opinion the doors were never installed correctly. I have asked repeatedly for someone to come out and look at the issues I have with the installation and have had no luck. Last week one of the doors snapped a cable and caused the door to almost come crashing down on top of someone. These doors are 2" thick, 12'x12' and 14'x16' steel panel doors. The one that failed was 12' x12' and most likely would've killed the person or seriously injured them. In my 30 plus years, I have never seen a cable break on any overhead door, for any reason. When I spoke to the Owner (Godo) his reply was the hadn't seen that either. When asked again for someone to come out and look at the doors he sent me an invoice for over $1,500.00 to send someone out. These doors were installed one year and four days ago. I am still trying to rectify the situation. I am running out of non-litigious options. Any advice would be appreciated. I have reached out to Clopay and was told that they are only able to help with the product and not the installation. I would highly recommend that you look elsewhere for your garage door needs.

Freakish accident! A shovel handle lodged in the track of the garage door and we didn't notice it…read more The shovel handle caused the garage door to buckle when we tried to close it. Well, as they say **IT HAPPENS! Let's see...one roller broke, the pin feel out. The middle bracket partially came apart when the door buckled. Both tracks were slightly out of alignment and it was not easy to get it closed until it could be repaired. The staff was great in getting the Service tech, Edison, out to diagnose and fix it. Seamless service, and I thought the price was reasonable. I will use them again...close to my house, and they built some trust with me. I highly recommend them. D.Harrison-Spring

Door Mart Services came out on short notice and arrived within 45 minutes of contacting them. The…read morerepair was quick and efficient, and they explained everything clearly along the way. They were in and out with no hassle. I would definitely recommend their services!

I ordered 3 doors 6 weeks ago, and never received them. I had to request my deposit be refunded to…read moreme which I hope Door Mart refunds. I feel their customer care or service is very poor! At least in my dealings with them. Bad business.

Everything from picking doors to install. Everyone is down to earth and professional.read more

This is a warning to future homeowners looking for new doors: We don't want you to make the same…read moremistakes that we made by selecting Castle Doors as your door contractor. Chapter: 3 It is now mid-October of 2025, when I noticed the caulking that was applied in April of 2025, began to fail. On October 23, 2025, photographs were taken and sent via email to both the Owner and the Operations Manager for their assessment. There was no response from Castle Door regarding this matter. On October 28, 2025, I telephoned Castle Doors and spoke with the Operations Manager regarding the correspondence that was sent on October 23, 2025. I was informed that they didn't receive my correspondence on October 23, 2025. During our brief telephone conversation, the Operations Manager stated that he would need to research this and get back to me. Later that afternoon, I received a response from the Operations Manager informing me that this is a normal condition, that this was an aesthetic issue. I indicated that this is not normal and that his response was not acceptable. He agreed to research this further and get back to me. On October 31, 2025, I telephoned their Operation Manager for an update. Again, I was told this condition was normal. I informed him that the door assembly and trim in place prior to Castle Doors installation was painted black in 2016 and there no issues with either the caulking or paint. I sent an email to both the Owner and Operations Manager requesting that Castle Doors provide me with the product name and product number for the caulking and paint that was used. I received an email from the Owner indicating the paint is peeling off the caulking. He indicated they were willing to address this issue by using new black caulking, which will not be painted. I was also informed that anything painted black with full sun exposure was going to be problematic. On November 10, 2025, email correspondence was sent to the Owner of Castle Doors stating that as a professional, this should have been addressed prior to caulking and painting. It amazes me that this determination could be made by looking at photos and not performing a site visit. They indicated that they are willing to address this issue by using new black caulk, without paint. But did not provide the process of how this repair was to be made. In this email, I asked for the following items to be addressed: 1. Have a Sherwin-Williams representative perform a visit the site and examine the caulking and paint and provide a method of repair. 2. Provide both the product names and product numbers for the caulking and paint used. 3. Provide me with a current Certificate of Insurance from Castle Doors prior to any work being performed. On December 8, 2025, email correspondence was issued to the Owner of Castle Doors stating that it had been weeks since my last email requesting Castle Doors repair method for the caulking/paint issues that have occurred on our entry doors, as well as a current Certificate of Insurance from Castle Doors. I asked them to provide this documentation ASAP, so that this work could be scheduled and corrected. A response was provided by the Owner indicating that in his email dated October 31, 2025, requesting confirmation that we wanted Castle Door to proceed with new black caulking. "If you want Castle Doors to proceed, we will schedule this work when we can, making sure the weather is appropriate for caulking". Correspondence was resent asking that Castle Doors provide me with the documentation requested. Upon reviewing the repair method and your Certificate of Insurance, we would be able to schedule this repair using the black caulking. The Owner responded within four minutes of my request stating that "we did not require insurance documentation when Castle Doors installed these doors, so we will not provide that information now". If you choose to use this company, please be sure to get a current certificate of insurance. I asked the owner how he intended to remove what was currently in place and rectify it with new black caulking. Castle Doors response was "there's not much explanation to give". We will use hand tools to remove the existing caulking, and then apply the new, black caulking. I asked that Castle Doors schedule this work ASAP. On December 10, 2025, I received correspondence from Castle Doors stating that it would likely have to be after the first of the year, as we will need it to be a day with temperatures over 50 degrees. Chapter: 4 to follow.

I found this business on the "Ask Cypress!" Facebook page; Jose came highly recommended on multiple…read moreposts. He was prompt responding to my initial call. He requested photos, which I sent, and he was able to make a diagnosis and give me a (very reasonable) quote. I called him at 4:30 on a weeknight right after my garage door collapsed, and he had his guys at my home that same night! They worked til after 9 to get it done! I'm blown away by how kind he is and how promptly they got it done. I Would recommend this company to anyone!!

Requested service to my existing garage door as it was not opening and closing properly. Jose…read moreshowed up on the next business day, repaired the problem and performed preventative maintenance in about an hour. The door now works perfectly and Jose and Rivera Garage Doors have my highest recommendation if you need garage door repairs. Excellent job at a great price!.

Pretty rude when my wife called. She asked me to call because whoever was answering the phones,…read morewas just rude as if she was stupid. Mind you, I had called the day before from a number on our opener, that they had installed not too long ago. I was not returned a call and this is why my wife called for potential service. My wife reported that he was of no help but also just plain nasty attitude. So I called, he was rude as if I was bothering him. Pretty sure I can find a company that has better customer friendly service. Apology for bothering the man who is answering their phones. We will of course have some remodeling done in the near future, I will not call this company and removing their sticker this evening.

purchased a garage door opener that failed three times in the first few months. Spoke to John the…read moreowner and he was just giving me the around and excuses. if I would've done my homework and checked the reviews first, I wouldn't have never have gone with him since he only has 3 1/2 stars anyway. they never followed up and took care of me like they should've, they didn't back up what they were selling and they let me down, but I see they are used to doing that . lesson learned check the reviews first.

Sorry I didn't get your names but this two guys were amazing. I can't thank them enough for all…read morethey did. If you need help with any of your garage door needs please call this company. They were excellent with a great price.

Reasonable pricing. Responsive business owner. I contacted them for a maintenance question about my…read moregarage door years later, and they had all my info pulled up asap. Friendly service. And great quality work.

We had a great experience getting our home rekeyed. Scheduling was quick and easy, the pricing was…read morevery affordable, and everything was completed efficiently. Mike was especially friendly, professional, and a pleasure to work with. The whole process was smooth from start to finish, and we really appreciated the excellent customer service. I would definitely recommend them to anyone needing locksmith services!

The shop had just what we needed, some difficult-to-find lock sets. I called first and they…read morechecked inventory to make sure it was in stock, and everything was handled very efficiently and courteously when I arrived to pick them up. I would recommend this shop !