We were very impressed with Mike's Appliance Repair! We called at the end of the day, and Mike…read morecame the next morning. With his thoughtful, methodical way of investigating our issue, he was able to resolve the problem right then and there. Mike is very personable and knowledgeable. Thank you!

I called Mike in a panic newer washing machine not working. He took his time to diagnose the…read moreproblem. Excellent service will always be my go to guy!

Have bought several appliances here over the years and always found prices to be very reasonable…read morecompared to big box stores. Needed a service call today and they were super friendly and very reasonably priced. I highly recommend!

My Neighbor ( 91 years old ) purchased a Air Conditioner last year in March ( cost and…read moreinstallation over $ 650 ) a few weeks a go when it got real hot, she turned it on and NOTHING !!!, so she called Ralph's and they send a Tech about FOUR ( 4 ) days later, the Tech said it needs a new part and it wasn't their responsibility, they have to contact GE !!!! WHY , she paid Ralph's and not GE, but they where not willing to do anything !! Is that what you call Customer Service !!! you took the old Ladies Money, but now you don't care !!! it's going to be over 90 degrees tomorrow , do you care at all ???? no you don't, you got your Money !!! I will put this Review all over the Internet, every complain site I can find , SHAME ON YOU !!!!!

Called to have my washing machine looked at. Technician was on time for the scheduled appointment…read more He was able to diagnose the issue quickly. Unfortunately the cost for the repair parts and installation woild be very high. It would be better to get a new machine. Technician was honest and upfront. Had to be charged for the service call but appreciate the honesty.

Outstanding service. Showed up when he said he would, personable, professional and got the job…read moredone.

Called the Appliance Guy because the ice maker in the refrigerator was sometimes making ice…read moresometimes not. Also, when you went to get ice thru the door we had to open & slam it to get the ice to dispense. Michael showed up as schedule and spent time diagnosing the problem. He found several possible reasons for the issues. His recommendation was to start with the most inexpensive fix first to see if that corrected the issue. So, he replaced the door switches. It worked! No more slamming the door to get ice! Just so you know the other solution was to replace the entire door which would have cost $1200. He suggestion to start with the most inexpensive solution first saved me $1000! Michael was knowledgeable about the product and potential issues and honest in his recommendations. Will not hesitate to use his service again for any appliance issues!

From the owner: We are here to help repair todays complicated major appliances. With over 20,000 service calls ran…read morewe have the expertise and experience to help resolve any issues with your appliances. Book with us today and experience the Appliance Guy difference!

I had a problem with the oven portion of my stove and my refrigerator was cooling in some places…read moreand not others. Illya made an appointment with me in a 2 hour range, he not only showed up in the promised time, but he called when he was on the way. He repaired the stove and repaired our fridge. Turned out the fan wasn't working, which we suspected. He did a great job, cleaned up well and was totally professional. His price was quite fair. Having been ripped off by other contractors in the Poconos, I was glad to find someone I could deal with.

I called this place because of the reviews. Ilia messaged me right away. I explained what we needed…read moreand Ilia explained everything to me in a way that I understood. I was happy that he was available on the following Saturday. He scheduled at a convenience time for us. Ilia kept us in the loop with his ETA. He diagnosed the freezer and knew exactly what it was. The $80 dollars that we spent for him to come over was put towards the repair and parts. Two days later he came back with the parts and told me it would probably take around 4 hours, and surprisingly he was done in three. Ilia was neat and polite and I highly recommend him to anybody that needs their appliance repaired.

SHOUTOUT- Cordaryl Cousar answered our call and was immediately not just professional, but very,…read morevery friendly and concerned about our problem with our stove... Just briefly I must say to you that we ended up saving money because he was able to do a "Virtual diagnostic evaluation". He is the reason why we are giving this a... 5 Review !!!

Cordaryl responded quickly to my request for service. He was very professional, kind and polite…read more He was able to diagnose the problem quickly with my Maytag gas dryer and fixed it. I felt that the price was reasonable for the service provided.

Dan, just left my house. He seemed to know the problem before he got here and then confirmed it…read more My condenser drain, in my freezer, has frozen water clogging it. Within an hour he had it cleaned up and inserted a device to stop the problem from happening again. Thank You Dan ! !

Dan called me right back. He arrived when he said he would. He diagnosed problem with my dryer and…read morecharged a fair price. Nice guy. I will keep him on my go to list for any future appliance issues.

They are way overpriced. They quoted us $3500 and we got it done by a certified subzero repair…read moreperson for $1100. they also charged us half before we agreed to the service. when I called as well as my husband to dispute the charge they lied and said my husband verified the down payment. Two different people hung up on both of us separately. They are scammers!!!!

This is THE BEST service company in the Upper Bucks County area for appliance repair. Period!…read more The technicians are professional, courteous, respectful of you and your property and they get the job done right the first time! I've had the "pleasure" (geez, writing that looks weird...although it's so true!) of calling this company for service more than once. And it's now come to the point where I am looking to purchase appliances that I know this company can service (Whirlpool, KitchenAid, Amanda, Maytag, they don't service all brands) because I've dealt with other technicians/companies and, well, to be polite, I'll pass. For example, here's a brief appliance horror story that recently happened to me when a warranty appliance WASN'T repaired by Authorized Factory Service: Recently, I purchased a new washer and it wasn't working properly. So, I called for service on the appliance as it was under warranty. And so, the "fun" of waiting weeks for a technician to arrive begins...only to have someone show up who was untrained, dressed like he just got out of a tech school classroom, looked at my appliance and tell me that he needed to order XYZ part and that it will be another X number of weeks to wait until the part arrives and that I should call back when I receive the part and schedule another service appointment (waiting weeks longer yet again). Keep in mind, my appliance is broken during all this time. That matter took 6 MONTHS to resolve! 6 months without a working washing machine. Some repair companies just don't "get it." So, what's the moral of my appliance repair nightmare story? If you can choose your appliance repair service, THIS COMPANY is the one you want. End of story.