I had a problem with the oven portion of my stove and my refrigerator was cooling in some places…read moreand not others. Illya made an appointment with me in a 2 hour range, he not only showed up in the promised time, but he called when he was on the way. He repaired the stove and repaired our fridge. Turned out the fan wasn't working, which we suspected. He did a great job, cleaned up well and was totally professional. His price was quite fair. Having been ripped off by other contractors in the Poconos, I was glad to find someone I could deal with.

I called this place because of the reviews. Ilia messaged me right away. I explained what we needed…read moreand Ilia explained everything to me in a way that I understood. I was happy that he was available on the following Saturday. He scheduled at a convenience time for us. Ilia kept us in the loop with his ETA. He diagnosed the freezer and knew exactly what it was. The $80 dollars that we spent for him to come over was put towards the repair and parts. Two days later he came back with the parts and told me it would probably take around 4 hours, and surprisingly he was done in three. Ilia was neat and polite and I highly recommend him to anybody that needs their appliance repaired.

Had a great experience buying a washer and dryer (used) and a refrigerator (new) at Ralph's…read moreAppliance Plus. The manager Nelson and the store associate (apologies I do not remember her name) were really nice and they did everything they said they would do (deliver, install and check the appliances) when they said they would do it. Which is a rare thing these days. I accidentally ordered a fridge that was too small for the space - they swapped it out that same day for a larger model and didn't even charge me an extra delivery fee! Prices were very fair compared to a bigger chain store - and those stores have nothing on Ralph's when it comes to service. I felt like they treated me like family.

Excellent response for washer dryer exactly what was needed. Greatnse set up delivery…read morearrangements thank you Shelly and nelson

Billy Fix-It-All helped us with converting our gas stove to propane and trouble shooting another…read moreappliance issue. Everything about working with them was wonderful. The conversion was done and my stove is working beautifully. Tina from the office was a hugh help with scheduling.

Great customer service. Referred me to other companies who offered the service I was looking for…read more Made an effort to respond to my msg as soon as possible

Very efficient, knowledgeable, courteous and priced very affordable. Recommend Bill for your…read moreappliance repair needs.

On time, knowledgeable, friendly and reasonably priced...this guy is GOOD!…read moreWhile so many repair people fail to follow through...Bill is what a repairman SHOULD be!

Had a washer waste pump needing replacement. they came on the day I needed and did the job is just…read moreover an hour.

Mike and his son arrived on the time they promised. They solved the broken belt of my washing…read moremachine in record time. Mike charged me pretty much what he quoted when we scheduled the job. He is a man Of few words, but a magician with a toolbox!

Fast response. Over the phone estimate was applied. Not a major job, so price seemed a little…read moresteep. However issue was quickly resolved with friendly service

From the owner: honey do lists, plumbing fixtures, lights, dry wall repair, furniture assembly. hanging pictures,…read moreTVs, shelving install, windows and door repair, ceiling fans, outlets, and small electrical repairs

Eppy was wonderful in diagnosing a problem on a 20 year old Maytag. He figured it out in 10 minutes…read moreand the part was ordered. Even though an old machine, Kleckners had 3 distributors to work with and it was replaced with excellence! Repair cost was very fair at $250 which included 2 visits, the part and repair. Another company wanted over $600 to come out with 2 guys and did not promise they could get the part, Superior Company!

I am saddened to announce the death of what was once an iconic, unbelievably supportive customer…read morefocused store. I've bought numerous appliances from this store. When I had a problem with a refrigerator years ago,, they were on it. They returned 2X until it was perfect. I referred everyone I knew to them. I recently paid over $2000 for a refrigerator that flooded my kitchen in less than 2 weeks. we had to keep a large bucket by the fridge and surround it with towels that, when saturated, were put into the bucket and washed while a new set of towels took their place. Repeated calls/messages to Kleckner were not returned. When I finally got thru to them, the responses expressed little to no concern. The manager gave me the manufacture phone number and when I expressed my panic that this water may extend past my kitchen and damage my hardwood floors? He told me that Kleckner would not be held responsibl, maybe the manufacturer would as Kleckner was no longer responsible after a successful delivery.! Thanks so much! Anyone have the number for Allentown appliance? Even Lowe's would be better!