As CMO of KSB Hosp sanctioned falsified documentation on pt charts by multiple staff, allowed…read morecovering MD verbally berate, harass, argue and ref to give pain meds to pt because said MD "didn't like the pt's attitude". Family finally intervened to end the barrage after pt collapsed from pain. Was rude, dismissing, insulting to pt when complaint was filed. Dared pt to contact IDPH. IDPH did an investigation and substantiated pt complaint.

Great office! Everyone is friendly & makes you feel comfortable. Dr. Hey has a dental album…read moreavailable that has before & after pictures to view. Life changing smile makeovers that are unbelievable! If you are looking for a great dentist that cares about his work & his patients, Dr. Hey's your man.

This hospital has EXTREMLY poor communication. Was told I had to do a COVID screening test a day…read moreprior to a scheduled surgery. Got there, waited in line at registration for 10 to 15 minutes, finally check-in, they advised to proceed up to the 2nd floor waiting room by the lab. Sat there for 10 minutes. Then lab tech comes out to tell me COVID screenings are no longer required. KSB is a 30 minute drive 1 way. So I was on the road for an hour, plus time wasted in the registration line and time waiting in LAB waiting room. This was also time taken from my job. I felt this was total irresponsibility and neglect of the hospital. The registration desk should have been advised screenings were no longer needed, and/or the Dr. that ordered it in the first place should have been advised and called me. This was at the main Dixon location, but the Oregon satellite office is just as bad. If you leave a message at Oregon, don't expect a call back for at least 3 days if you are lucky enough to even get a call back!

I'm very happy with my primary doctor at KSB. I come to the ER at 2:30AM with a pain level of 9 in…read moremy throat while swallowing and right ear. Doctor gives me an IV with a steroid and another with an antibiotic. Leaves for two hours with no explanation of how long I will be here or what I'm waiting for. Nurse comes in and says sip this water. I came here because I cannot swallow!! CGH next ER visit.

Dr Long should not be a doctor here or anywhere. He called me a drug addict for asking for 10 pain…read morepills 3 months after my last 10 pain pill prescription. After switching to dr. Robb I was diagnosed with stage 3 endometriosis within weeks of my first appointment. Dr long purposely broke my friends water at 31 weeks and almost killed her baby. She was advised to sue by the Rockford hospital. He denies women of birth control etc based off of his own "religious" beliefs. And I've heard so many more awful stories but these were at the top of my head. Anytime his name is mentioned I get more stories from other women he's traumatized. Go to literally anyone else. I want to repeat, this man should not be a doctor.