Arlene is AMAZING!!! Everyone at Aspen is great, but Arlene goes above and beyond. Her bright and…read morebubbly personality comes through the everything that she does.

I have never done a review before but this warrants such action. I went to Aspen for a loose tooth…read more I know my teeth are not in the best shape. They did all the x-rays and then Dr came in. He then proceeded to tell me that all of my teeth need to be extracted. I was in shock. He said I have bone loss and there is no other alternative. I believed him he is a professional right? Shortly after the news I was scheduled for the procedure 2 days later. Then they shuffle me off to the finance department. Had to up credit on my care credit card. After I got home and talked to some friends who said get a second opinion! I did just that. Guess what I only need 2 extractions possibly 3! So today I would've been toothless. But now I have a true dentist that cares about me and not how much money they can make off me! Also Aspen charged my credit card $8000.00 before procedure was done! Now they tell me at Aspen it will take two weeks for refund. I have paperwork given to me to file complaint to the state and I plan on doing just that! This way of dentistry needs to end! Would never recommend anyone to step foot in that place! I couldn't choose no stars but they are negative 10 stars in my opinion.

As CMO of KSB Hosp sanctioned falsified documentation on pt charts by multiple staff, allowed…read morecovering MD verbally berate, harass, argue and ref to give pain meds to pt because said MD "didn't like the pt's attitude". Family finally intervened to end the barrage after pt collapsed from pain. Was rude, dismissing, insulting to pt when complaint was filed. Dared pt to contact IDPH. IDPH did an investigation and substantiated pt complaint.