We had this system installed over 7 years ago. There were many issues ranging from poor, shallow…read moreinstallation, leaking, zones either bone dry or swampy, etc. After a very bumpy start and I believe new or reorganized ownership, the service became reasonable and reliable. We pay for a yearly service for starting up and closing down every season and also check ups to avoid problems. I called in late March to see when the system would be started and asked for a call or text ti confirm the date. We heard nothing for over a week, so contacted Conserva again. We were told they were very busy and could not get to us before May 5th. With the hot, dry weather we've had and is forecasted to continue, along with a lawn service visit that will require watering, we need the service on before May 5th. We're very dissapointed in the lack of response and inability of Conserva to service their existing and long term customers.

I have been with Conserva for six years, and we couldn't be happier. They do good work. They do…read moreit when they say they are going to do it. The price is right. But most of all, their people are wonderful to work with. It's a no brainer for us.

I used this company about 3 or 4 years ago and was pleased with their service. My irrigation pump…read moregave out a couple of weeks ago so I gave Malcolm a call again. We made an appointment for Friday, 5 September between 11.00 and 1130. I got a message at 10:48 on the that day saying he was held up on a job involving a well for drinking water. I understand that drinking water is more important that irrigation and let him know that I understood. He said he would swing by later in the day but never showed and never called saying he would not be able to make it. He reached out that night at about 8:30 apologizing and we rescheduled for 10 September between 3:30 and 4:00. Because it was urgent to get a operable pump going, I reached out to M&D Pumps on Saturday morning and ended up speaking with a nice man named Marc. He was there within an hour and had a new pump installed and running within 2 hours after my call. He was also a very pleasant man who was very knowledgeable. On 10 September, Malcolm again did not show and again, he never called to let me know. I sent him a text expressing my disappointment and asked if everything was ok . . . no response. I reached out a day or two later and have not heard back from him. So . . . based on my experience, if you are looking for someone who may or may not show up to work on your irrigation system by all means - GNC Pumps and Irrigation is your company, give Malcolm a call. If you are looking for a company that can work on your pump and will show up in a timely manner then I strongly recommend calling Marc at M&D Well and Pump at 757-718-6149. I ended up doing the irrigation work myself but I have three neighbors that recommended Joe Mallack Irrigation at (757) 615-0868. I'm sure there are other great irrigation companies but I cannot recommend calling GNC.

We have used Malcom of GNC Pumps and Irrigation for years! He is the best when it comes to your…read morepump and sprinkler. He is such a nice guy and bends over backward to make sure everything is running as it should. If I could find someone like him for all the different homeowner services, we'd be in high cotton!

Had these guys build a surface-grade patio in May 2023. They looked at the project, sent me a…read moreproposed scope of work and contract via email, took a deposit of 1/2 the total via bank transfer. They set a date weeks later to start the job. They showed up on time, worked professionally and cleaned up at the end of the day. Whole job took 3 days, and they even replaced all the patio furniture on the last day. The final product was precisely what I asked for, done in a high-quality, workmanlike way. H&G are not the cheapest guys out there, but for the extra money you get a professional product, professionally executed, on time, on budget. Honestly: I don't think it gets any better than that.

Even though I know our project was relatively small for them, we felt like we were very important…read moreclients from the moment we first contacted them. Joe and Ben were consummate professionals during the planning phase. The guys that did the work were on time and professional. They all wore masks when I was anywhere nearby. They were incredibly hard-working and perfectionist. They were friendly, which I also appreciated. The finished product is gorgeous and just what we wanted! I can't wait for the plantings later this spring!

Horrible! Tearing up my yard. Leaving holes in my yard due to lawnmower being too large. When they…read moreturn they tear grass and leave holes. Trimming is not straight and they leave zig zags in yard. Tire marks from equipment all over driveway and sidewalk. Throw rocks on lawn when riding up and down street trying to clear grass. No self awareness or attention paid to your property.

Their quality is poor and they do not try to correct their problems. They just abandon the customer…read moreand move on.