Worst contractor out of the ten plus contractors who have worked on my house. Company is extremely disorganized, workmanship/craftsmanship is not even closely commensurate with the price paid, and can't communicate with customers.
To address the disorganization, with only one day of rain, our job was pushed back two days. The kicker was we had to call them the day after they were suppose to start to figure out what was happening. Requested delivery of mulch on Friday, again had to call late Friday to be told the delivery would occur on Saturday. During the job, the took the dirt they dug out and spread it out in our lawn, covering an area over twice the size of the patio. Wrecked the grass I had professionally seeded the previous fall and had to pay extra for sod. Was told prior to the start of our job all materials were on-hand. Was told job was done, then Company President said the fire pit was not complete. It took another nine days to get the fire pit parts. Demonstrates the company is disorganized when the crew lead doesn't know the parts of our job.
Had to email the Company President to have half the pergola top replaced because of poor quality wood. The hand cut pergola ends were not sanded, nor was a proper coat of paint applied. Contractor did not caulk any of the joints between the the pergola rails and cross beams. Found out from contractor wood came from Lowe's, expected a better lumber company then that for the price. Expected better craftsmanship for the price paid
Company has a real problem with estimating the job. President claimed the estimates are accurate, but too many instances dispute this claim. They were way over on hours for the job. The owner and another company rep estimated we needed six cubic yards of mulch. We expanded flower beds in back, added beds in the back, and added mulch around the entire side of our house and we still had mulch left over. Mulch was of poor quality, way too many rocks and other debris. Estimated 32 fire bricks for our fire pit, barely used 22 by my count. Used less gravel for the base, then estimated. I still paid for all the gravel and brick, what else extra did I pay for because of poor estimating?
Company has problems communicating, maybe because they didn't like dealing with us. When spending a lot of money on a product that is sold as a quality product I expect more.
Don't waste your tine or money on their landscaping. You can do much better with the other companies in the area. read more